Reservation agent Work, Jobs in Horley (with Salaries)

Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Booking Services Agent
Guild Hotel Marble Arch —London
- £28,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Team management
- Leadership
- Time management
- Employee assistance programme
- Employee discount
Quick apply
Cluster Reservations Agent
The Marylebone —London
- £27,700 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Reservation Agent
The Lanesborough —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
4d
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Hotel
- Annual leave
Quick apply
Reservations Agent
Hilton —London
- Full-time
- Hospitality
- Hotel
- Administrative experience
Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Travel operations executive
AARYA enterprises info Ltd —Chelsea
- Part-time
- Microsoft Excel
- Salesforce
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
Reservations Agent
Cambridge House —London
- Full-time
- Computer literacy
- Restaurant management
- English
Quick apply
Reservations Agent - FTC
The Hoxton —London
- Full-time
- Spanish
- Hotel experience
- Life insurance
Quick apply
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
13d
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
7d
Reservations Manager
Hilton —London
- £33,500 a year
- Full-time
- Hospitality
- Employee discount
- Referral programme
4d

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Call Centre Operator

IIQAF
London

Quick apply

Job details

Full-time
£25 - £30 an hour

Qualifications

CRM software
French
Hospitality
Spanish
Multilingual
Customer service
Arabic
Communication skills
Hotel experience

Full job description

Location: London, UK
Industry: Hospitality / Customer Service
Job Type: Full-Time
Salary: GBP 25.00 – GBP 30.00 per hour

Job Overview

IIQAF Group is seeking a professional and customer-focused Call Centre Operator to join our hospitality team in London. The ideal candidate will handle incoming and outgoing customer calls, reservations, guest inquiries, and service requests while maintaining excellent service standards.

This role is ideal for candidates searching for Call Centre Operator jobs in London, Hospitality Call Centre roles UK, Customer Service Operator London, Reservation Agent UK, or Hotel Customer Support jobs.

Key Responsibilities

Manage high-volume incoming and outgoing calls with professionalism and accuracy
Assist guests with reservations, bookings, cancellations, and inquiries
Provide detailed information on hospitality services, offers, and promotions
Record and maintain customer data, call logs, and service requests in company CRM systems
Resolve customer issues, complaints, and escalations efficiently
Collaborate with hotel, restaurant, and front-of-house teams to ensure smooth operations
Ensure compliance with data protection, privacy regulations, and company policies
Maintain a friendly, professional, and welcoming communication style

Required Skills & Qualifications

Proven experience as a Call Centre Operator, Customer Service Representative, or Hospitality Reservation Agent
Excellent communication, interpersonal, and problem-solving skills
Strong knowledge of hospitality services, booking systems, and customer care protocols
Ability to handle high-pressure and high-volume call environments
Familiarity with CRM systems and call logging software
Flexibility to work shifts, weekends, and holidays as required

Preferred Qualifications

Experience in hotel, travel, or tourism call centres
Multilingual skills (e.g., Arabic, French, Spanish) are a plus
Knowledge of hospitality booking platforms and CRM tools

Why Join IIQAF Group

Competitive hourly pay: GBP 25.00 – GBP 30.00 per hour
Opportunity to work in a fast-paced hospitality environment in London
Career growth in customer service, call centre management, and hospitality operations
Professional, supportive, and collaborative team environment

Quick apply

Refine Your Search

reservation agent jobs in horley

Call Centre Operator

Booking Services Agent

Reservations Agent

Reservations Sales Agent

Cluster Reservations Agent

Reservations Agent (M/F/X)

Central Reservations Agent