Customer service representative Work, Jobs in Sudbury (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
6d
Customer Service Advisor
John Grose —Ipswich
- Up to £33,400 a year
- Full-time
- Customer service
- Front desk
- In-person
- Employee discount
Quick apply
3d
Customer Service/Sales Administrator
CupsDirect —Colchester
- £14 - £15 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
13d
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
Quick apply
Customer Service Advisor
IPRS Health —Claydon
- £26,436 a year
- 8 hour shift
- Hybrid work
- Writing skills
- Data entry
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Customer Service Representative
POP Telecom —Newmarket
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Service Team Leader
Lucy and Lola Shop —Cambridge
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
- Employee discount
Quick apply
3d
Customer Service Advisor
Yorkshire Building Society —Ipswich
- £24,500 a year
16h
Senior Customer Service Advisor (Nights)
Pinnacle Group —Chelmsford
- £25,000 a year
- Night shift
- CRM software
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
7d
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Customer Services Coordinator - up to 6 month contract
untypical —Bury St. Edmunds
- Microsoft Word
- Continuous improvement
- Negotiation
- Employee assistance programme
5d
Call Centre Agent WANTED!
ZAFRA —Bury St. Edmunds
- £12.71 an hour
- Part-time
- Data entry
- In-person
Quick apply
11d
Senior Associate - Customer Services (Voice)
SS&C Technologies —Chelmsford
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
4d
Business Development Assistant/Customer Support
Saffron Building Society —Saffron Walden
- Up to £28,000 a year
- Customer service
- Business development
- Financial services
Customer Service/Sales Expert
Travis Perkins —Colchester
- Weekend availability
- Employee discount
4d
Customer Service Team Leader
Paddy Power —Newmarket
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Retail Customer Service Assistant - Nights
bp Retail —Stansted
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Retail Customer Service Assistant
bp Retail —Colchester
- £13.45 an hour
- Part-time
- Serving
- Café
- Annual leave
- Employee assistance programme
7d
Customer Service Assistant - Yard
Huws Gray Group —Newmarket
- Annual leave
- Employee discount
12d
Customer Service Assistant
Shell Barton Mills —Bury St. Edmunds
- From £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Free parking
Quick apply

I want to receive the latest job alerts for customer service representative in sudbury

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near sudbury

Customer Service Representative jobs in Colchester

Customer Service Representative jobs in Ipswich

Customer Service Representative jobs in Chelmsford

Customer Service Representative jobs in Bury St. Edmunds

Customer Service Representative jobs in Braintree

Sales Administrator jobs in Colchester

Customer Service Representative jobs in Castleford

Service Desk jobs in London

Customer Service Representative jobs in Manchester

Customer Support jobs in London

Customer Service Representative jobs in Widnes

Customer Service Representative jobs in Poole

Customer Service Representative jobs in Ilkley Ls29

Head Of Customer Service jobs in London

Customer Service Representative jobs in Luton

Medical Sales Representative jobs in London

Customer Service Representative jobs in Birmingham

Customer Service Representative jobs in Watford

Tfl London Underground Customer Service Jobs jobs in London

Customer Service Representative jobs in Birstall Wf17

Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
6 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Ticket management
Internal department liaison
Microsoft Office Suite
Complaint handling
B2B
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 21 AUGUST 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in sudbury

Customer Care Administrator

Customer Service Advisor

Customer Service/Sales Administrator

Customer Care Associate

Customer Service Advisor