Technical associate Work, Jobs in Sheffield, Syk (with Salaries)

Complex Product Support Associate
Tes Global —Sheffield
- £26,091 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Sheffield
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
Service Technician
Crane Payment Innovations —Sheffield
- £30,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
Quick apply
Research Associate in Swarm Robot Localisation, Mapping and Inspection
University of Sheffield —Sheffield
- £38,784 - £39,906 a year
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- C++
- Annual leave
- Employee discount
Service Technician
Crane NXT —Sheffield
- Full-time
- Windows
- Microsoft Office
- Travel
- Paid training
- Annual leave
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Coordinator
Pragma and Associates Ltd —Doncaster
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Business Development Associate
Element Materials Technology —Rotherham
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Power Apps Developer (Power BI specialism)
Methods Business and Digital Technology —Sheffield
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- SQL
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Infrastructure Engineer
Thales —Doncaster
- Full-time
- Azure
- Customer service
- SharePoint
- Annual leave
- Employee discount
Applications Manager
Leviat —Sheffield
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Computer Science
- APIs
- IT
- Free parking
- Annual leave
Quick apply
Principal Scientist / Associate Scientific Director – Computational Chemistry
Concept Life Sciences —Chapel en le Frith
- Full-time
- Hybrid work
- Doctoral degree
- Leadership
- Free parking
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Associate Flood Forecasting Modeller
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Building Surveyor - All Grades
Amey Ltd —Sheffield
- CAD
- Maintenance
- Project management
- Annual leave
Quick apply
Invoicing Associate - MAT Cover
Selecta —Castleford
- £26,769 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Estee Lauder Companies, Fragrance Specialist, Boots Meadowhall, 22.5 hours/4 days
Estee Lauder —Sheffield
- Weekend availability
- Sales
- Retail sales
SALES EXECUTIVE
Verisure Services (UK) Limited —Sheffield
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply

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technical associate jobs near sheffield, syk

Complex Product Support Associate

Tes Global -
Sheffield

Quick apply

Job details

Full-time
£26,091 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Jira

Full job description

Job Title: Complex Product Support Associate
Department: Customer Value and Success
Location: Sheffield
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Salary: £26,091.00
Role Overview
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.
Key Responsibilities

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?
Technical Troubleshooting
Resolves common and documented technical issues using Knowledge Base (KB) articles and internal tools. Successfully reproduces user-reported bugs and writes clear, actionable support tickets for engineering.
Solution Engineering & Implementation Guidance
Supports customers with standard configuration changes and feature setups. Ensures users follow best practices to avoid common technical pitfalls.
Knowledge Management & Product Influence
Contributes to the internal Knowledge Base by documenting new solutions. Provides feedback on documentation gaps that lead to frequent user confusion.
Communication & Commercial Awareness
Translates "engineer-speak" into simple, empathetic instructions for users. Manages ticket status expectations professionally to maintain high satisfaction scores (CSAT).
Cross Functional Working
Aggregates technical feedback from the CM team(s) and translates it into high-quality Jira tickets for Engineering or Product Managers. Identifies recurring technical hurdles that cause customer frustration and suggests UI/UX improvements.
Revenue & Growth
Join or support CSM engagements where technical input is required on specific features. Can explain complex technical concepts in a way that non-technical stakeholders understand, building confidence in the product's stability.
Specific responsibilities and focus areas may vary depending on assigned product areas.
What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Quarterly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

technical associate jobs in sheffield, syk

Complex Product Support Associate

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Service Technician

Research Associate in Swarm Robot Localisation, Mapping and Inspection

Service Technician

Associate Director - FM Operational Readiness

Business Coordinator

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Business Development Associate

Associate Team Leader

Power Apps Developer (Power BI specialism)

Infrastructure Engineer

Applications Manager

Principal Scientist / Associate Scientific Director – Computational Chemistry

JUNIOR SALES CONSULTANT

Associate Flood Forecasting Modeller

Building Surveyor - All Grades

Invoicing Associate - MAT Cover

Estee Lauder Companies, Fragrance Specialist, Boots Meadowhall, 22.5 hours/4 days

SALES EXECUTIVE

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