Delivery coordinator Work, Jobs in Hackney (with Salaries)

Service Delivery Coordinator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Exams & Certifications Coordinator
QA Limited —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
5d
Customer Support Coordinator
QA —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
5d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Warehouse & Logistics Coordinator
Elevate Group —London
- £32,000 a year
- Full-time
- Forklift
- Annual leave
Quick apply
2h
Delivery Office Coordinator
REAL Digital International —Croydon
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Life insurance
Quick apply
7d
Client Delivery Coordinator
Group GTI —London
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Databases
Quick apply
7d
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Service Delivery Coordinator
Deluxe Media —Hammersmith
- Full-time
- Computer literacy
- Administrative experience
- Project management
Quality & Complaints Coordinator
PRS for Music —London
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Work from home
- Employee discount
1d
Programme Delivery Coordinator
NPL —Teddington
- Administrative experience
- Organisational skills
- SharePoint
12d
Customer Service Co-ordinator
Liberty Wines —London
- £31,760 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
Quick apply
4h
Graduate Campaign Delivery Coordinator (6 month FTC)
Native —London
- £30,000 a year
- Hybrid work
- Communication skills
- Work from home
Fleet Coordinator, THE OUT
InMotion Ventures —London
- £30,000 - £30,500 a year
- Weekend availability
- In-person
- Communication skills
- Time management
- Employee discount
- Sick pay
Quick apply
Wholesale Customer Account Coordinator London, England
Wolverine Worldwide —London
- English
- Continuous improvement
- Organisational skills
International Operations Co-ordinator
Chartered Insurance Institute —London
- £25,500 - £30,500 a year
- Full-time
12d
Partner Operations Coordinator
Dow Jones —London
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Employee discount
Contract Support Coordinator
CBRE —Watford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service & Warranty Coordinator
Oshkosh AeroTech —Feltham
- Microsoft Word
- Computer literacy
6d
Visual Merchandising Coordinator, EMEA
Canada Goose Services Limited —London
- Microsoft Powerpoint
- Microsoft Excel
- Merchandising
Quick apply

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delivery coordinator jobs near hackney

Service Delivery Coordinator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Contract management
Microsoft Outlook
Client engagement
Customer service
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Relationship management
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Co-ordinator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Personal Attributes

Customer-focused and service-driven.
Professional, confident, and approachable.
Proactive and solutions-oriented.
Excellent problem-solving skills.
Strong attention to detail.
Resilient and adaptable.
Ability to build positive relationships at all levels.
Committed to continuous improvement and high standards of service

Why Join Us?

As a Service Delivery Co-ordinator, you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

delivery coordinator jobs in hackney

Service Delivery Coordinator

Exams & Certifications Coordinator

Customer Support Coordinator

Client Services Coordinator

Warehouse & Logistics Coordinator

Delivery Office Coordinator

Client Delivery Coordinator

Senior Sales Coordinator

Service Delivery Coordinator

Quality & Complaints Coordinator

Programme Delivery Coordinator

Customer Service Co-ordinator

Graduate Campaign Delivery Coordinator (6 month FTC)

Fleet Coordinator, THE OUT

Wholesale Customer Account Coordinator London, England

International Operations Co-ordinator

Partner Operations Coordinator

Contract Support Coordinator

Service & Warranty Coordinator

Visual Merchandising Coordinator, EMEA

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