Lending manager Work, Jobs in Manchester (with Salaries)

Consumer Collections & Recoveries Manager
DF Capital —Manchester
- Full-time
- Salesforce
- Communication skills
- Annual leave
- Gym membership
Quick apply
Investment Manager
Praetura Group —Manchester
- From £6,700 a month
- Full-time
- Financial services
- In-person
- Health & wellbeing programme
- Relocation assistance
Quick apply
Central Relationship Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Business development
- Communication skills
Collections & Financial Wellbeing Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Banking
- Annual leave
Quick apply
Project Manager
Evolution Money —Manchester
- £60,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Senior Anti-Financial Crime & Onboarding Analyst
LHV Bank —Manchester
- Hybrid work
- Internship
- Communication skills
- Banking
- Employee discount
Quick apply
8d
Financial Crime Manager
DF Capital —Manchester
- Full-time
- Customer service
- Case management
- Financial services
- Annual leave
- Gym membership
Quick apply
Collections Advisor
Evolution Money —Manchester
- £33,057 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
General Assistant
Stay Inn Hotel —Manchester
- Full-time
- Serving
- Bar
- No experience needed
Audit Manager - Banking and Lending
RSM UK —Manchester
- Full-time
- Business development
- Training & development
- Leadership
Administration Manager
M&N Textiles Ltd —Stockport
- £28,000 - £32,000 a year
- Part-time
- Data entry
- Contracts
- In-person
- Free parking
Quick apply
Senior Associate - Asset Based Lending
Mills & Reeve —Manchester
- Banking
- Negotiation
Account Manager
Close Brothers —Manchester
- Full-time
- Hybrid work
- CRM software
- Customer service
- Analysis skills
Analyst, Capital Allocation
Arrow Global Group —Manchester
- Full-time
- Hybrid work
- Data analysis skills
Quick apply
9d
Propositions Manager - Business and Commercial Banking
Coventry Building Society —Manchester
- £60,780 a year
- Banking
SEO Executive
Citrus-Lime Limited —Manchester
- £30,000 - £40,000 a year
- Full-time
- In-person
- AI
Quick apply
3d
Intermediary Oversight Analyst
Close Brothers —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Conflict management
- Financial services
AI Product Strategy Manager - Credit Cards
Lloyds Banking Group —Manchester
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Financial services
- AI
SEO Executive
Citrus-Lime —Manchester
- From £30,000 a year
- Full-time
- AI
4d
Broker & Franchise Development Director
National Westminster Bank PLC —Manchester
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Sales
- Team management
- Annual leave
7d

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Consumer Collections & Recoveries Manager

DF Capital -
Manchester

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Paid volunteer time

Qualifications

Salesforce
Communication skills

Full job description

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

Requirements

We are looking for a talented Collections Specialist to work on our Asset Finance proposition. You will join our Credit & Portfolio team with responsibility for supporting our customers should they fall into difficulties during their loan repayment period.

You will spend time with our customers to understand their circumstances and situation, enabling you to provide them with the help they need to get back on track and supporting them through to disposal of the asset (should that ultimately prove to be the best outcome.)

You will be customer focused, detail-driven, diligent, meticulous, and considered in your approach, making the right decisions to drive the best possible outcomes for the Bank and our customers.

RESPONSIBILITIES AND DUTIES:

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Other duties may be assigned outside of the following duties and responsibilities:

Lead on all contact with our customers in financial difficulties (you will be speaking directly to our customers every day), handling inbound and outbound calls, as well as written communications including complaints
Lead team of collection advisors
Deliver a positive and professional approach to collections, ensuring our customers are treated with respect and empathy at all times
Negotiate, monitor and implement repayment solutions that deliver the right outcomes for our customers and the Bank
Ensure the available arrangement/forbearance toolkit is fit for purpose and employed as intended
Manage our customers through the collections and recoveries process, all the way through to repossession
Instruct and liaise with third parties such as reconnection or repossession services
Continuously improve on processes, approaches and communications
Make recommendations on changes to strategy and policies to deliver the best outcomes for the Bank and our customer
Remain compliant with all applicable legislation and regulation at all times
Collaborate with internal teams such as Credit and Legal to ensure a coordinated approach to collections and recoveries
Maintain accurate and timely records of all customer interactions and recovery actions across the portfolio

REQUIREMENTS:

Extensive experience of supporting customers through the collection process in a regulated environment
Strong communication skills and a real ability to develop positive relationships over a phone call
Knowledge of best practice approaches to collections, including latest developments on fact finding and vulnerability management techniques
A proven ability to improve the way a collections team is managed, with a strong personal view on what good looks like
A commitment to delivering the best customer outcomes
A desire to lead and build a collections approach from scratch
Some knowledge of the asset finance sector, including repossession of goods
Highly adaptive, able to think their way through varied situations, whilst able to keep their eye on delivering the best outcomes
Able to adhere to company policy, and challenge existing thought processes in the right way
Experience with Salesforce would be beneficial
Experience of commercial collections and recoveries would be beneficial

Benefits

Private medical insurance for you and your partner
10% Employer pension contribution
30-day annual leave entitlement plus Bank/Public Holidays
Free Gym Membership
Discretionary annual bonus
Discretionary share awards
Life Assurance
Income Protection
Save As You Earn company share acquisition scheme
Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
4 days of paid Volunteering leave to support our local communities
World Class offices located in the lively city centre of Manchester

Quick apply

Refine Your Search

lending manager jobs in manchester

Consumer Collections & Recoveries Manager

Investment Manager

Central Relationship Manager

Collections & Financial Wellbeing Specialist

Project Manager

Senior Anti-Financial Crime & Onboarding Analyst

Financial Crime Manager

Collections Advisor

General Assistant

Audit Manager - Banking and Lending

Administration Manager

Senior Associate - Asset Based Lending

Account Manager

Analyst, Capital Allocation

Propositions Manager - Business and Commercial Banking

SEO Executive

Intermediary Oversight Analyst

AI Product Strategy Manager - Credit Cards

SEO Executive

Broker & Franchise Development Director

I want to receive the latest job alerts for lending manager in manchester

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