Serco - James Cook University Hospital, Middlesbrough, TS4 3BW
Permanent, Full Time (37.5 hours p/w) 8-week cycle working a mixture of days and nights (07:00 to 19:00 and 19:00 to 07:00)
£44,500 per annum, shift allowance Inclusive + excellent benefits
Ready to impact a better future?
As a Plumber and Fitter in our Estates team, you’ll help ensure essential mechanical and plumbing services remain safe, reliable and available around the clock. Your work will support the smooth operation of a busy hospital environment where every task contributes to patient care and the wellbeing of colleagues, patients and visitors.
By maintaining critical building services and responding quickly to issues, you’ll play an important role in creating a safe and effective healthcare environment. Our work touches people’s lives every day, and your expertise will help deliver a positive impact on communities while supporting services that people rely on.
What you’ll do as a Plumber and Fitter
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Carry out planned preventative maintenance on mechanical and plumbing systems across the hospital site.
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Respond to reactive maintenance requests and complete repairs safely and efficiently.
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Record all work activities, actions taken and time spent using the appropriate computerised systems.
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Work collaboratively with a multi-skilled Estates team to provide a high-quality maintenance service.
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Support minor improvement projects and capital works as directed by Estates management.
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Provide an initial response to out-of-hours mechanical and plumbing issues, escalating where required.
Does this sound like you?
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You hold a recognised Construction Industry Training Board (CITB) apprenticeship or equivalent qualification, with a minimum of NVQ Level 3
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You have substantial experience working within a building services or maintenance environment
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You have a good understanding of safe systems of work and health and safety requirements
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You are customer focused, reliable and able to follow instructions safely and effectively
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You can work confidently as part of a team while also using your own initiative and judgement
What we offer
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25 days’ holiday plus bank holidays
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Up to 6% contributory pension scheme
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Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
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Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
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Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
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Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
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Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Let’s impact a better future, together. Apply today.
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
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Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
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Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact [email protected].
