Quality manager Work, Jobs in Liverpool, Msy (with Salaries)

Quality and Training Manager
DWF —Liverpool
- Full-time
- Management
- Supervising experience
- Presentation skills
7h
Senior Manager, HR Business Partner, Operations & Quality
CSL Seqirus —Liverpool
- Full-time
- Master's degree
- Bachelor's degree
- Travel
23h
Director of Quality and Impact
Community Integrated Care —Widnes
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
Quick apply
13d
Quality Manager
DBD International —Warrington
- Hybrid work
- No degree
- Communication skills
Senior Quality Manager
Orbia Fluor & Energy Materials —Runcorn
- Management
- Analysis skills
- Continuous improvement
Director of Quality and Innovation
St Helens College —St Helens
- £71,190 a year
- Full-time
- Management
- School
- Free parking
- Employee assistance programme
Quality Manager Behaviour, Attendance & Compliance
Progress Schools —Bootle
- £45,000 a year
- Travel
- School
- Teaching
- Employee discount
- Referral programme
4d
Director of Quality Assurance
Community Integrated Care —Widnes
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Budgeting
Quick apply
13d
Quality Manager
CC Electronics Europe Ltd —Winsford
- Full-time
- Engineering
- Bachelor's degree
- Team management
Quick apply
7d
Quality Systems Manager
Tata Chemicals Europe —Northwich
- £40,000 - £50,000 a year
- Full-time
- Communication skills
- Life insurance
Quick apply
14d
Quality Manager
Balfour Beatty —Warrington
- Hybrid work
- Civil engineering
- Continuous improvement
- Communication skills
- Annual leave
13d
Quality Manager - Warrington or Wakefield
Caddick Construction Ltd —Warrington
- Full-time
- Microsoft Office
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Project Manager
Creative Support —Liverpool
- Up to £15.25 an hour
- Weekend availability
- Leadership
Project Quality Lead
VINCI —Culcheth
- Continuous improvement
- Quality control
- Contracts
Quality and Improvement Lead
Parbold Douglas Nursery —Parbold
- £15.62 - £18.00 an hour
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Flexitime
Quick apply
14d
Healthcare Compliance Lead
Community Independent Living —Aintree
- £36,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Travel
- Employee discount
- Referral programme
Quick apply
18h
QA/QC Manager - Modular Services
AVK —Haydock
- £50,000 - £60,000 a year
- Hybrid work
- Schematics
- Engineering
- Continuous improvement
- Annual leave
Quick apply
3d
ACTEMIUM Design - Quality Manager
Actemium UK —Chorley
- Hybrid work
- Leadership
Quick apply
Fire Stopping Project Manager
LCI —Chester
- £44,950 - £75,000 a year
- Writing skills
- Quality control
- Construction experience
- Free parking
Quick apply
12d
Quality Manager
Chroma Engineering —Skelmersdale
- £60,000 - £70,000 a year
- Full-time
- Management
- In-person
- Leadership
- Employee assistance programme
Quick apply

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Quality and Training Manager

DWF -
Liverpool

Apply Now

Job details

Full-time
7 hours ago

Qualifications

Statistics
Management
Operations management
Compliance audits
Complaint handling
Statistical analysis
Supervising experience
Quality assurance
Presentation skills
Continuous improvement
Continuous improvement cycles oversight
Training & development
Communication skills
Internal quality assurance

Full job description

Why join us?:

Join our multi‑award‑winning Fraud, Credit Hire and Motor Practice area at DWF, renowned for its innovative approach to legal services. Here, you’ll thrive in a dynamic, aspirational culture built on collaboration, clear career progression, and partnerships with a blue‑chip client base. As a values‑driven business, we’re committed to providing exceptional support, empowering you to grow and succeed.

Are you an experienced fee earner or operations management professional ready to take the next step in your career?

This is an exciting opportunity to move into a role where you can shape service quality, influence best practice, and support the development of colleagues across our Motor Volume teams.

As a Quality and Training Manager, based in either Liverpool or Manchester, you will play a key role in driving continuous improvement, delivering engaging training programmes, and promoting high-quality client service across multiple departments. You'll work closely with experienced legal professionals in a collaborative environment that values innovation, excellence, and career progression, giving you the opportunity to make a meaningful impact on both team performance and client outcomes.

Responsibilities:

Support Complaints Partners in reviewing complaint files and drafting responses; monitor outcomes through to closure.
Track and present common complaint themes during monthly team meetings and as needed in ad hoc sessions.
Assist in the review and reporting of negligence matters, identifying patterns, and presenting findings in relevant forums.
Conduct spot, and client, plus SLA compliance audits of files across teams, collating themes and insights to share with leadership.
Proactively identify risk areas within teams and highlight opportunities for process enhancement and client service improvement.
Identify knowledge gaps and areas for training across Motor Volume and wider Practice Group; work with our PSL team to develop and deliver targeted training sessions.
Maintain and report on quality statistics, tracking trends and providing data-driven insights related to incoming instructions.

What will help you succeed in this role? :

Essential

Strong background in operations management with a particular focus on fraud, credit hire or motor claims.
Excellent communication skills.
Ability to translate findings into effective training content and materials.
Comfortable analysing and presenting statistical data.

Desirable

Previous supervisory experience is advantageous.

What we offer?:

We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About us:

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Apply Now

Refine Your Search

quality manager jobs in liverpool, msy

Quality and Training Manager

Senior Manager, HR Business Partner, Operations & Quality

Director of Quality and Impact

Quality Manager

Senior Quality Manager

Director of Quality and Innovation

Quality Manager Behaviour, Attendance & Compliance

Director of Quality Assurance

Quality Manager

Quality Systems Manager

Quality Manager

Quality Manager - Warrington or Wakefield

Project Manager

Project Quality Lead

Quality and Improvement Lead

Healthcare Compliance Lead

QA/QC Manager - Modular Services

ACTEMIUM Design - Quality Manager

Fire Stopping Project Manager

Quality Manager

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