Client advisor Work, Jobs in Bournemouth, Dor (with Salaries)

Customer Advisor
Alexander Mann Solutions (AMS) —Bournemouth
- £14.29 an hour
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Work from home
9h
Sales Advisor
Alpine Property Surveys Ltd —Wareham
- £28,000 - £33,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
8d
Stocktaker - Bournemouth
nGeneration —Bournemouth
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Account Manager
I-Fulfilment —West Highcliffe
- £37,500 - £40,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Sales Development Representative
Brown & Brown Europe —Poole
- Full-time
- Data entry
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
14d
Wealth Management Administrator - Hybrid
Argentis Group Limited —Poole
- Full-time
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Employee discount
Quick apply
9d
Client Value Manager
Codestone —Poole
- Hybrid work
- Management
- Data analysis skills
- Bachelor's degree
1d
Customer Success Director
Benifex —Southampton
- £65,000 - £85,000 a year
- Remote
- Communication skills
- Employee assistance programme
- Employee discount
12d
Field Service & Technical Sales Specialist - Medical Equipment
Prescott's, Inc —Salisbury
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Schematics
- Sales
- Annual leave
Quick apply
12d
Specialist Finance & Mortgage Advisor
Placing Faces —Christchurch
- Full-time
- Hybrid work
- Business development
- Communication skills
12d
Employment Adviser - Southampton
Palladium Group, Inc. —Southampton
- £27,976 - £29,000 a year
- Travel
- Organisational skills
- Communication skills
13d
ESG Manager
Innovus —New Milton
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Customer Service Advisor / Call Handler (30 hrs per week)
Agilico Workplace Technologies —Southampton
- Monday to Friday
- Customer service
- Administrative experience
- IT
- Employee assistance programme
Quick apply
Audit and Accounts Senior
TC-Group —Bournemouth
- Full-time
- Hybrid work
- Travel
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
14d
Manager/Senior Manager - Accounts
PKF Francis Clark —Poole
- Hybrid work
- Communication skills
Personal Tax Accountant
The Affinity Group —Wimborne
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Showroom Sales Manager
Bathroom Showroom —Christchurch
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
HR Risk and Governance Advisor
Quilter —Southampton
- Full-time
- Financial services
- Communication skills
Beauty Advisor
ghd hair —Southampton
- Weekend availability
- Sales
- Business development
- Negotiation
- Employee discount
Quick apply
Litigations Solicitor
Lester Aldridge —Bournemouth
- Computer literacy
- Business development
- Organisational skills

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Customer Advisor

Alexander Mann Solutions (AMS) -
Bournemouth

Apply Now

Job details

Full-time
£14.29 an hour
9 hours ago

Benefits

Work from home

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Computer skills
Customer interaction
Communication skills

Full job description

Job description - summary

Enjoy helping customers and building new skills?

If you're looking to gain valuable customer service and administration experience with the UK's best bank, as voted by Forbes 2026, this could be a great opportunity for you.

On behalf of Nationwide, AMS are seeking a Customer Advisor for a 12-month contract, working within our Dedicated Broker Support team, at our Nationwide Office in Portman House, Richmond Hill, Bournemouth, BH2 6EP.

We're offering a £14.29 hourly rate, working a total of 35 hours per week, Monday to Friday, 9am to 5pm.

Hybrid Working

During the training period, you'll be required to work onsite at Nationwide House, Monday to Friday, 9am to 5pm.

At Nationwide, we support an at-home working approach wherever possible, giving you the flexibility to do your best work from home for the majority of your time. Following the training period, you'll be required to attend the office for approximately 40% of your working week, with the remaining 60% worked remotely.

Job description - the role

What you’ll be doing

You’ll be part of our Dedicated Broker Support team providing telephone, web chat and email advice / support to our Intermediaries and Business Development Managers on products, criteria and pre-application queries for both Nationwide and TMW brands. Handling and resolving queries from intermediaries (on behalf of the sales force) either to conclusion or escalate in accordance with Nationwide’s policy. Working towards department SLAs, targets and deadlines, delivering excellent customer service by ensuring the needs of the broker are met in line with group policy.

Act as a key point of contact for mortgage brokers, building positive and professional relationships through every interaction.
Act as a trusted point of contact for mortgage brokers, managing a variety of pre-application queries through inbound calls and web chat. Build strong relationships by delivering accurate, timely advice and guiding brokers through Nationwide and TMW products, criteria and processes. You will manage a varied workload, from straightforward questions requiring quick resolutions to more complex first-time buyer and lending scenarios.
Ask relevant probing questions to fully understand broker requirements and provide the most appropriate support and guidance.
Progressively develop your knowledge across both Nationwide and TMW brands, with opportunities to broaden your expertise after completing initial training.
Utilise multiple systems and technologies to efficiently manage customer interactions and maintain accurate records.

Candidate Profile: Key accountabilities, skills & experience

About you

We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many kinds of people and we want our colleagues to be just as diverse.

Has previous customer service experience, particularly handling customer queries over the telephone.
Has experience working in a telephony-based, contact centre or customer-focused environment, although industry-specific mortgage experience is not essential.
Is confident building relationships and establishing rapport with customers and stakeholders over the phone.
Enjoys working in a fast-paced environment where every interaction is different.
Is an excellent communicator with strong verbal and written communication skills.
Has strong listening and questioning skills, enabling you to understand customer needs and provide effective solutions.
Demonstrates excellent attention to detail and accuracy when handling information and following procedures.
Is comfortable using multiple systems and technology platforms, with good computer literacy and the ability to learn new systems quickly.
Is adaptable, enjoys learning new skills and is keen to develop knowledge within the mortgage and financial services sector.
Takes a proactive approach to problem solving while delivering exceptional customer service.

If you’re a proactive team player with a commitment to delivering high-quality service, we’d love to hear from you!

About the client

Why work at Nationwide?

We're different from other financial service providers. We're a bank, owned by our customers. And for over 130 years, we've supported those customers to make the most of their money and achieve what they want from life.

That's reflected in the way we work here at Nationwide. We come together to make sure we're doing things in the best way possible, both for each other and for our customers. If you join us, you'll be part of that. You'll be able to help us build something really quite special. And you'll have the opportunity to make a real difference.

As a mutual organisation, we are guided by a social purpose which we interpret as 'Building Society, Nationwide'. A key element of fulfilling this purpose is employing a mix of people that reflect the wider communities that we serve.

On top of that, we always want you to be yourself. To use your skills and experience to make our Society stronger. To feel valued for who you are, not just what you do. Because here at Nationwide, we understand that we can do more together than we ever could alone.

Next steps

What's on offer?

£14.29 per hour
35 hours per week
Hybrid working following training – mandatory full time in the office for first 6-8 weeks.
Monday to Friday, 9am to 5pm
Full training and ongoing support
Start date Early September

If you'd like to apply, just click the 'Apply now' button.

Job Reference: AMSCWS01203

Apply Now

Refine Your Search

client advisor jobs in bournemouth, dor

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Client Value Manager

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Field Service & Technical Sales Specialist - Medical Equipment

Specialist Finance & Mortgage Advisor

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ESG Manager

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Audit and Accounts Senior

Manager/Senior Manager - Accounts

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Showroom Sales Manager

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Beauty Advisor

Litigations Solicitor

I want to receive the latest job alerts for client advisor in bournemouth, dor

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