Helpdesk agent Work, Jobs in England (with Salaries)

Maintenance Helpdesk Agent
Poundland —Walsall
- £26,707 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
- Work from home
7h
Business Support Agent
Trustpilot —London
- Salesforce
- English
- Employee assistance programme
- Employee discount
1d
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
14d
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
9d
Software Support Agent
Bromcom Computers Plc —Bromley
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
AI & Automation Specialist
ECMWF —Reading
- £76,384 a year
- Hybrid work
- English
- Master's degree
- SQL
Estate and Facilities Coordinator
Rendall & Rittner —London
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Assistant Workplace Services Manager
Government Property Agency —London
- £38,500 - £42,305 a year
- Full-time
- Hospitality
- Customer service
- Presentation skills
Domestic Gas, HIU & Plumbing Engineer (Residential Compliance)
Fuimus Services —London
- From £40,000 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Retail Facilities Manager - East England/Essex
Savills Management Resources —London
- Full-time
- Organisational skills
- Time management
5d
Contract Manger – Bristol
Cambridge Maintenance Services —Bristol
- Full-time
- Microsoft Word
- Sales
- Maintenance
9d
Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Helpdesk Agent (24hrs/week)
Arcus FM —Redditch
- £26,437 a year
- Part-time
- Customer service
- Phone etiquette
- Annual leave
Quick apply
1d
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Solutions Engineer - Remote
Siena AI —London
- Full-time
- Remote
- Sales
- APIs
- AI
VP- Corporate Trust Client Services Manager - Structured Finance
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
11d
Facilities and Health & Safety Manager
Motion Applied —Camberley
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Travel
- Annual leave
Quick apply
1d

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Maintenance Helpdesk Agent

Poundland -
Walsall

Apply Now

Job details

Permanent
£26,707 a year
7 hours ago

Benefits

Free parking
Company pension
Work from home
Employee discount
On-site parking

Qualifications

Customer service
IT
Communication skills
Help desk

Full job description

About The Role

Join us here at Poundland & Dealz as a Maintenance Helpdesk Agent in our Property Operations support team. Based at our Walsall office, the role offers flexibility to work from home one day per week after the probation period. The team provide support to stores between 7am and 5.30pm and work shifts across these hours. This role will be required to work on bank holidays on a rota basis (not including Christmas Day and Boxing Day). The team currently work on weekends on a rota basis but this requirement will be outsourced later this year.

In the role, as the Maintenance Helpdesk Agent, you will be first point of contact for our stores when they have a maintenance request. You'll log and follow up all tasks/estimates with the Contractor Helpdesks, update stores, and ensure an accurate audit trail is maintained on our CAFM system. You will identify and escalate urgent issues. Additionally, you will log Health & Safety incidents, manage GNFR equipment request, and provide administrative support to new store and development projects.

We are looking for someone with previous Call Centre or Helpdesk experience. You will have:

Excellent customer service skills
Strong spoken and written communication skills.
Experience in coordinating and tracking tasks.
Strong administration and IT skills.
Well organised and the ability to prioritise tasks

We offer rewards that go beyond the payslip, including:

10% employee discount card with increased discount events over the year.
Celebrate your birthday, you’ll get an extra day off for your birthday.
28 days holiday a year inc banks, rising by one day a year up to 33 days.
Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
Free parking onsite.

We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
Plus, life assurance, loyalty service awards and people's pension.

Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.

Apply Now

Refine Your Search

helpdesk agent jobs in england

Maintenance Helpdesk Agent

Business Support Agent

Technical Helpdesk Agent

Helpdesk & Operations Coordinator

Software Support Agent

AI & Automation Specialist

Estate and Facilities Coordinator

Assistant Workplace Services Manager

Domestic Gas, HIU & Plumbing Engineer (Residential Compliance)

Retail Facilities Manager - East England/Essex

Contract Manger – Bristol

Customer Support Agent

Helpdesk Agent (24hrs/week)

IT Technical Systems Analyst (Applications Team)

Customer Service Desk Co-Ordinator

Solutions Engineer - Remote

VP- Corporate Trust Client Services Manager - Structured Finance

Facilities and Health & Safety Manager

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