Call centre Work, Jobs in Larbert (with Salaries)

Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
2d
Consumer - Customer Contact Centre Advisor
Advice Direct Scotland —Glasgow
- £22,962 a year
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Agent x 2
Strathclyde Partnership for Transport —Glasgow
- £21,819 - £27,715 a year
- Monday to Friday
- Hybrid work
- Employee assistance programme
4d
Customer Contact Centre Advisor
Scottish Friendly —Glasgow
- £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Financial services
- Store discount
- Work from home
Quick apply
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Customer Service Representative - Dayshift - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Employee discount
1d
Telesales Executive
The Converters Group —Dunfermline
- £30,000 - £40,000 a year
- Part-time
- CRM software
- Customer service
- Salesforce
Quick apply
21h
Outbound Sales Advisor
Betr Outsourcing —Glasgow
- £24,784 - £53,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
5d
Call Handler – Full Time
Vets Now —Dunfermline
- £13.45 an hour
- Full-time
- Sick pay
Telemarketing Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Sales
- Microsoft Office
- IT
- Annual leave
- Employee discount
11d
Telesales Executive (Temporary)
Collins Debden Ltd —Glasgow
- £23,000 - £26,000 a year
- Temporary
- Microsoft Excel
- Sales
- In-person
Quick apply
11d
Sales Assistant
Verisure Services (UK) Limited —Falkirk
- Full-time
- Sales
- Communication skills
Quick apply
Telesales Agent
Internal & External Cleaning Services —Dunfermline
- £12.71 an hour
- Part-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3d
Telesales Advisor
Arnold Clark —Glasgow
- £0.01 a year
- Weekend availability
- Sales
- IT
- Communication skills
- Employee discount
Quick apply
11d
Telemarketing Representative
eContact Services —Clydesdale West
- From £25,500 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
Quick apply
Sales Executive
Verisure Services (UK) Limited —Falkirk
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Retail Area Collector
Salvation Army Trading Co. Ltd. —Airdrie
- £16,264 a year
- Part-time
- Microsoft Outlook
- Customer service
- Driving
10d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Rutherglen
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Sales Trainee
Verisure Services (UK) Limited —Rutherglen
- Full-time
- Sales
- Communication skills
Quick apply
Trolley Collector
ABM —Edinburgh
- £12.71 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme

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Customer Advisor

Everyday People Financial Solutions -
Glasgow

Quick apply

Job details

Full-time
£27,976 - £31,276 a year
2 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
GCSE
A Level

Full job description

Customer Advisor | Billing & Collections | Glasgow City Centre (George Square)

Start date 24th August 2026.

Make a difference when it matters most.
Every day, we support customers who may be facing financial difficulty. We listen without judgement, understand individual circumstances, and work together to find realistic, sustainable solutions.

We are currently recruiting Customer Advisors to join our growing Contact Centre team in Glasgow. You will represent well-known UK brands, supporting their customers with empathy, professionalism and care. Full training is provided.

About the role.
In this role, you will engage with customers who may be in arrears or experiencing financial challenges. Through thoughtful conversations and tailored support, you will help them regain control and move forward with confidence.

Starting salary of £27,976. Enhanced salary up to £31,276 based on achievement attainable quality measures focused on customer understanding and outcomes.

Hybrid working available after successful completion of a six-month office-based probation period (3 days a week office attendance).

We are looking for individuals who genuinely care about helping others and can communicate with clarity and confidence.

Your responsibilities will include:

Handling inbound and outbound calls and written communications with empathy and professionalism
Working proactively to manage and reduce customer arrears
Agreeing fair and affordable repayment arrangements in line with regulatory standards
Identifying potential vulnerability or financial hardship and responding appropriately
Accurately recording all customer interactions

You will ideally have:

At least one year of call centre or customer service experience
Strong listening skills and the ability to build rapport with people from all backgrounds
Good computer literacy and experience using multiple systems simultaneously
The ability to work effectively in a fast-paced environment
Confidence, resilience and a calm approach under pressure
A clear DBS check, satisfactory credit check and employment references

Working hours

Shifts are available Monday to Friday between 8:00am and 8:00pm, and Saturday 9:00am to 1:00pm (one in three Saturdays).

Comprehensive classroom training will be provided (Monday to Friday, 9:00am to 5:30pm for a minimum of four weeks)

About Everyday People Financial Solutions

We specialise in supporting customers on behalf of trusted brands, typically when they fall into arrears. Our focus is simple: listen, understand, and create affordable, sustainable solutions.

We believe life happens. That’s why our approach combines empathy with practical support, ensuring customers feel heard and respected.

If you’re looking for a role where you can build a career while genuinely helping people, we would love to hear from you.

Everyday People Financial Solutions is part of the Everyday People Corp Group of companies, headquartered in Edmonton, Alberta, with operations in Canada and the UK. We are committed to delivering ethical, responsible and customer-focused financial solutions.

Job Type: Full-time

Pay: £27,976.00-£31,276.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Life insurance
Referral programme

Application question(s):

This role requires consistent and reliable attendance due to training, shift patterns and service delivery requirements. Are you able to meet this requirement with or without reasonable adjustments?
Why are you looking to leave your current job?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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