Complex care case manager Work, Jobs in Luton, Bdf (with Salaries)

Assertive Outreach Team Leader
Central and North West London NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Weekend availability
- Care plans
9d
Senior Tribunal Officer
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- In-person
- Care plans
- Teaching
- Annual leave
- Work from home
5d
Transformation Manager
Homeless Action in Barnet —Barnet
- £45,000 - £50,000 a year
- Full-time
- Project management
- Organisational skills
- Care plans
- Free parking
- Flexitime
Quick apply
8d
Band 8b - General Manager, Women's and Children's
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £68,852 - £79,638 a year
- Full-time
- Management
- Analysis skills
- Patient care
8d
General Manager, Women's and Children's
Watford General Hospital —Watford
- £68,852 - £79,638 a year
- Full-time
- Management
- Analysis skills
- No degree
9d
Marketing Manager: Patient Monitoring and Digital Solutions
Dräger UK & Ireland —Hemel Hempstead
- Hybrid work
- Master's degree
- Product management
- Travel
13d
Senior Research Engineer (Process Development)
GKN Aerospace —Luton
- Doctoral degree
- Engineering
- Master's degree
- Free parking
- Employee assistance programme
Part Time HR Business Partner (9 Month FTC)
Martin Baker Aircraft Company Ltd —Denham
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Employee discount
Quick apply
7d
SEO Specialist
Xigen Limited —Bedford
- £35,000 - £40,000 a year
- Hybrid work
- Mentoring
- Organisational skills
- Flexible schedule
Quick apply
Area Sales Manager, Digital
Grundfos —Leighton Buzzard
- CRM software
- Sales
- Salesforce
- Annual leave
- Flexible schedule
Digital Project Manager
Xigen Limited —Bedford
- £35,000 - £40,000 a year
- Hybrid work
- Project management
- Organisational skills
- Flexible schedule
Quick apply
Contact Lens Optician
Boots —Hemel Hempstead
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Lawyer
Buckinghamshire Council —Aylesbury
- Full-time
- Annual leave
- Employee assistance programme
Senior Surveillance Scientist
UK Health Security Agency —Colindale
- £46,310 - £52,113 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- SQL
8d
Senior Systems Engineer (Electronics)
GKN Aerospace —Luton
- Doctoral degree
- Master's degree
- No degree
- Free parking
- Work from home
Internal Controls Specialist - 18 month FTC
Cover-More —Uxbridge
- £56,000 a year
- Financial services
- Communication skills
Quick apply
VacancyTitle: Associate Dentist
Together Dental —Broxbourne
- Part-time
Veterinary Surgeon
Goddard Veterinary Group —Tottenham
- £60,000 - £90,000 a year
- Relocation assistance
- Annual leave
Quick apply
Clinical Lead Nurse - Complex Care
Care4ocus —Harrow
- £44,249 - £55,000 a year
- Full-time
- Hybrid work
- Management
- ICU experience
- Bachelor's degree
- Flexitime
- Employee discount
Quick apply
9d
HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern
Ministry of Justice —Bedford
- £57,580 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
9d

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complex care case manager jobs near luton, bdf

Assertive Outreach Team Leader

Central and North West London NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£55,524 - £62,652 a year
9 days ago

Qualifications

Tableau
Care plans

Full job description

A new exciting opportunity has arisen for a Team Leader role for the Assertive Outreach function of the Bentley House Community Mental Health Hub. We are looking for an experienced Mental Health Nurse/Occupational Therapist/Social Worker to join our dynamic team. The post holder will work with adults in the community with severe and enduring mental illness who are at risk of disengaging with the service. The post holder will oversee the staff working with this client group, and facilitate collaborative work with the wider team.

The role is suitable for a qualified clinician with experience working in the community. Applicants should have strong clinical and risk management skills, and be able to work flexibly.

The post holder will work as a Team Leader with duties including:

Manage a complex caseload of patients with SMI and dual diagnosis, and have oversight of patients receiving assertive outreach interventions

To offer patients assertive and intensive time-limited support with the aim of building engagement, stabilising risk and preventing crisis.

Work collaboratively with the consultants, CMHH MDT and Psychotropic Clinic.

To coordinate referrals and transfers of care between teams

Be responsible for the supervision of staff

Chair clinical and team meetings as appropriate

To assist the team to be compliant with KPI and monitor electronic records

Commitment from the team to develop you by offering in-house development sessions
Free access to our Staff and Wellbeing service to ensure that you are always looking after yourself
Commitment to career mapping to ensure continuous professional development including opportunities within the Trust
On and off-site shadowing opportunities , including HTT, Psych Liaison and many more
Local nursing, social work or OT forums run by one of the senior leads
An opportunity to work with a friendly, dynamic, passionate and diverse team who are committed to looking after each other as well as their patients
Regular training opportunities including Trauma Informed Approach

MAIN DUTIES AND RESPONSIBILITIES

1. Assertive Outreach Delivery

Provide intensive outreach in line with the SOP:
First 3 months: minimum 3 contact attempts per week, aiming for 1–2 successful contacts.
Next 3 months: minimum 2 contact attempts per week.

Deliver flexible contact through home visits, community meetings, phone calls, texts, and occasional evening/weekend availability.
Maintain a “no discharge for DNA” approach, using persistent and creative engagement strategies.
Build strong therapeutic relationships through empathy, reliability, and trauma‑informed practice.
Provide continuity and consistency as the allocated Assertive Outreach named worker.

2. Clinical Responsibilities

Complete and update care plans , risk assessments , and safety plans in line with Trust policy.
Conduct frequent dynamic risk assessments and escalate concerns promptly.
Lead on transition planning back to routine CMHH care.
Ensure timely documentation of all contact attempts, outcomes, and risk assessments.
Work collaboratively with the Hub named worker where this is a separate role.
Deliver meaningful intervention
Use therapeutic engagement to support patients to engage.
Supervision of Assertive outreach staff
To hold a case load of 10-15 patients.

3. Holistic Support & Multi‑Agency Working

Address mental health and physical health
Liaise with other partners regarding identified needs e.g. drug and alcohol services, social care, housing teams, and voluntary sector partners.
Support individuals to access practical help such as housing applications, benefits, and community resources.
Involve families and carers (with consent) to strengthen support networks.

4. In‑Reach to Inpatient Wards

Provide continuity of care during hospital admissions.
Attend inpatient wards to maintain engagement and support discharge planning.
Ensure safe and coordinated transition back to community services.

5. MDT Working & Communication

Participate in MDT meetings and AO huddles.
Share updates, escalate concerns, and contribute to joint care planning.
Maintain strong links with crisis services, inpatient teams, and external agencies.
Promote reflective practice and collaborative working within the team.

6. Training, Supervision & Professional Development

Maintain professional registration and adhere to relevant legislation (MHA, MCA, Care Act).
Participate in clinical supervision, reflective practice, and mandatory training.
Contribute to team learning, including sharing specialist knowledge related to your profession.
Support students or trainees where appropriate.
To participate in training relevant to post.

7. Management of Resources

Work within CNWL policies including lone working, safeguarding, risk management, and health & safety.
Ensure accurate and timely record‑keeping.
Contribute to monitoring caseloads, contact frequency, and clinical review processes.
Use Trust systems (e.g., Tableau disengagement dashboards) to support identification of risk patterns.

8. Research, Audit & Service Development

Contribute to audits, service evaluation, and quality improvement initiatives.
Ensure practice is evidence‑based and aligned with the Assertive Outreach SOP.
Participate in the development of the AO model and wider CMHH pathways.
Recording caseload activity on system one and ensuring accurate recording
To report on team performance in terms of patient feedback and productivity and DNA rates.

9. Building and Maintaining Relationships with Local Community

Work collaboratively with community organisations, primary care, and voluntary sector partners.
Support individuals to access community resources that promote stability and recovery.
Maintain strong links with other CNWL community and inpatient teams.

10. General

Abide by legal requirements and the professional code of conduct for your discipline.
Undertake any other duties relevant to the post as requested by senior managers.
Promote equality, diversity, and inclusion in all aspects of practice.

RIDING CLAUSE

This job description is an outline of the postholder’s duties and responsibilities. It is not exhaustive and may be amended to meet the changing needs of the service.

Apply Now

Refine Your Search

complex care case manager jobs in luton, bdf

Assertive Outreach Team Leader

Senior Tribunal Officer

Transformation Manager

Band 8b - General Manager, Women's and Children's

General Manager, Women's and Children's

Marketing Manager: Patient Monitoring and Digital Solutions

Senior Research Engineer (Process Development)

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SEO Specialist

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Digital Project Manager

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Lawyer

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Senior Systems Engineer (Electronics)

Internal Controls Specialist - 18 month FTC

VacancyTitle: Associate Dentist

Veterinary Surgeon

Clinical Lead Nurse - Complex Care

HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern

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