Operations manager Work, Jobs in Gateshead, Twr (with Salaries)

Head of Operations
Sunderland Engineering Training Association (Seta) —Washington
- £55,000 - £58,000 a year
- Full-time
- Continuous improvement
- Travel
- Recruiting
- Free parking
- Sick pay
Quick apply
5d
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- IT
- Leadership
- Employee discount
Quick apply
Operations Manager- Lanes
Lanes Group —Washington
- Up to £43,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Driving
- Free parking
Quick apply
Operations Manager
Leonardo Hotel Newcastle Quayside —Newcastle upon Tyne
- Hotel
- Training & development
- Referral programme
Quick apply
10d
Finance/Operations Manager– Floor Cleaning Machines
GT Cleaning Machines LTD —Durham
- Up to £40,000 a year
- Full-time
- In-person
Quick apply
13d
Operations Administrative Assistant and Office Manager
U.S. Bank National Association —Newcastle upon Tyne
- £32,470 - £38,200 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Flexible schedule
6d
Production Manager
The Glasshouse International Centre for Music —Gateshead
- £36,631 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- Organisational skills
Warehouse/Production Manager
908 Ltd —Consett
- £26,000 - £31,500 a year
- Full-time
- Computer literacy
- First Aid Certification
- Continuous improvement
- Free parking
Quick apply
10d
Cyber Security Operations Lead
NRG —Newcastle upon Tyne
- Computer networking
- Organisational skills
- Communication skills
Team Manager - Operations
The Rudd Group —Wideopen
- £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
3d
Operations Manager
ABM —Cramlington
- Full-time
Night Operations Supervisor
Unite Students —Newcastle upon Tyne
- £35,255 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Contract and Operations Manager
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
10d
Operations Administrator
Wildwaters Seafood Ltd —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
7d
Principal Operations Manager
Amey Ltd —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
- Employee discount
Quick apply
1d
Grounds Maintenance Operations Supervisor
Batson Groundcare Ltd —Tow Law
- £35,360 - £36,400 a year
- Weekend availability
- Supervising experience
- First Aid Certification
- Organisational skills
- Free parking
- Annual leave
Quick apply
Operations Administrator
Vadella —Wallsend
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
School Operations Officer
Compass Schools —Newcastle upon Tyne
- Up to £24,579.32 a year
- Microsoft Outlook
- Writing skills
- Databases
Data Centre Operations Technician / Team Leader
Exponential-e —Newcastle upon Tyne
- Microsoft Office
- Travel
- IT
- Referral programme
Quick apply

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Head of Operations

Sunderland Engineering Training Association (Seta)
Washington

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Job details

Permanent | Full-time
£55,000 - £58,000 a year
5 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Investment
ISO 14001
Fiscal management
EHS
Operations management
Curriculum development
Stakeholder liaison
Internal quality management system auditing
Facilities management
Compliance audits
ISO 9001
Performance management
Change management
Learning quality assurance auditing
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Risk management
Forecasting
Overseeing budgeting and forecasting
Recruiting
Relationship management
Operational strategy development
Employee performance appraisals
Health and safety experience
Budgeting
Training & development
Safeguarding compliance in education
Quality management system (QMS) implementation
Leadership
Team motivation leadership
Environmental management systems
Internal quality assurance
Teaching
Corporate regulatory compliance oversight

Full job description

Sunderland Engineering Training Association (SETA) is a vibrant and long-standing Washington-based independent specialist training provider. We have an Ofsted ‘Good’ grade across all aspects of our provision. We predominantly serve the North East’s engineering, manufacturing, process and related sectors, helping individuals gain the skills, knowledge and confidence required to fulfil their potential.

Job Purpose

The Head of Operations is responsible for the operational leadership of Seta, ensuring the organisation delivers outstanding training and apprenticeship programmes safely, efficiently and in full compliance with regulatory, awarding organisation and funding requirements.

Working as a member of the Senior Leadership Team, the postholder will lead curriculum delivery, quality assurance, operational performance, staff development and learner success, ensuring that employers, apprentices and other customers receive an excellent service.

The Head of Operations will play a key role in implementing Seta's strategic objectives and will deputise for the Chief Executive Officer when required.

Key Responsibilities

Operational Leadership

Lead the day-to-day operational management of Seta's training provision.
Ensure all training programmes are delivered safely, effectively and cost-efficiently.
Translate strategic objectives into operational plans, targets and measurable outcomes.
Monitor operational performance through appropriate KPIs and implement continuous improvement activities.

Teaching, Learning and Assessment

Lead the delivery of high-quality teaching, learning and assessment across all programmes.
Ensure learners receive an outstanding learning experience leading to successful achievement, progression and employer satisfaction.
Monitor learner performance, attendance, retention and achievement, taking appropriate action where improvements are required.
Promote innovation and continuous improvement in teaching and learning.

Quality and Compliance

Lead and maintain Seta's Quality Management Systems, including:
ISO 9001
ISO 45001
ISO 14001
Awarding Organisation quality assurance requirements
Funding body compliance requirements
Ensure Seta remains inspection and audit ready at all times.
Lead internal audits, quality reviews and external inspections.
Develop a culture of continuous improvement throughout the organisation.

Apprenticeships and Employer Delivery

Take overall responsibility for the successful delivery of apprenticeship programmes from enrolment through to completion.
Ensure programmes meet employer needs, apprenticeship standards and funding requirements.
Develop strong working relationships with employers, responding proactively to operational issues and opportunities.
Support the development of new curriculum and commercial training opportunities.

Leadership and People Management

Lead, motivate and develop operational teams to achieve high performance.
Line manage teaching, training and quality staff.
Recruit, induct and develop staff to ensure Seta maintains an appropriately qualified and competent workforce.
Carry out performance management, appraisal and professional development activities.
Foster a positive, collaborative and inclusive working culture.

Health, Safety and Environment

Provide strategic leadership for Health & Safety, Safeguarding and Environmental Management.
Ensure compliance with all statutory and regulatory requirements.
Promote a positive safety culture across all areas of the organisation.
Ensure operational risks are identified, assessed and appropriately managed.

Facilities and Resources

Ensure Seta's workshops, classrooms, equipment and learning environments remain fit for purpose.
Oversee maintenance, replacement and development of training facilities and equipment.
Support investment planning to ensure facilities reflect current and future industry requirements.

Stakeholder Relationships

Build productive relationships with employers, awarding organisations, funding agencies and other key stakeholders.
Represent Seta at external meetings, networks and events as appropriate.
Support employer engagement activities to ensure high levels of customer satisfaction.

Financial and Operational Performance

Manage operational budgets effectively and deliver agreed financial objectives.
Ensure efficient deployment of staffing and other resources.
Contribute to business planning and operational forecasting.
Identify opportunities to improve efficiency whilst maintaining quality.

Corporate Responsibilities

Contribute fully as a member of the Senior Leadership Team.
Support organisational planning, change management and strategic development.
Deputise for the Chief Executive Officer as required.
Undertake any other duties commensurate with the seniority of the post.

General Responsibilities

The postholder will:

Demonstrate Seta's values and behaviours.
Maintain confidentiality and GDPR compliance.
Promote equality, diversity and inclusion.
Work in accordance with all Seta policies and procedures.
Undertake continuing professional development appropriate to the role.
Be willing to undertake occasional evening travel or work where required.

This job description is intended to indicate the main duties and responsibilities of the role. It is not intended to be an exhaustive list and may be reviewed and amended to meet the changing needs of the organisation.

Person Specification

Essential Qualifications, Skills and Experience

Team leadership experience
Apprenticeship or training provider sector experience
Experience with Ofsted and other quality improvement methodologies
Strong people leadership and performance management
Health & Safety knowledge and experience
Engineering or technical sector understanding
Curriculum Development experience
Digital competence

Desirable Qualifications, Skills and Experience

Degree or equivalent gained experience
Knowledge of ESFA/DfE funding rules and compliance
Experience of ISO management systems
Employer relationship management
Financial and budget management
IOSH/NEBOSH qualifications
Teaching qualification and assessor/IQA qualifications
Safeguarding experience

Pay: £55,000.00-£58,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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Head of Operations