Continuous improvement manager Work, Jobs in North West (with Salaries)

Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
1d
Senior Partnerships Manager
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Manager
Pursuit Aerospace —Burnley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Project Manager
Westinghouse Electric Company —Preston
- Project management
- Continuous improvement
- Leadership
- Employee assistance programme
- Life insurance
Project Controls Manager - Defence
Mace —Preston
- Full-time
- Hybrid work
- Engineering
- Project management
- Travel
- Annual leave
- Life insurance
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Analysis skills
- Food service experience
- Free parking
- Annual leave
Quick apply
Business Manager | Full time | Safeguarding | Preston, Lancashire
Lancashire County Council —Preston
- £46,142 - £51,356 a year
- Full-time
- Hybrid work
- Management
- Communication skills
11d
Warehouse & Logistics Manager
JamesFisher —Preston
- ERP systems
- Maintenance
- Warehouse experience
Bakery Technical Assistant -Part Time
Lovingly Artisan —Kendal
- Part-time
- Microsoft Office
- Bakery
- Continuous improvement
- Free parking
- Employee discount
Quick apply
3d
Site Performance Assessor
Recycling Lives Services —Preston
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
Quality Assurance Engineer
Safran —Burnley
- Full-time
- Engineering
- Hotel
- No degree
- Flexitime
- Employee assistance programme
Project Controls Engineer - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Engineering
- Project management
- Annual leave
- Life insurance
Senior Inspector (Internal Only)
Magellan Aerospace —Kelbrook
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
2d
Pulper Operator
James Cropper —Kendal
- £35,925 a year
- 12 hour shift
- Communication skills
- Employee assistance programme
Quick apply
QA Technician
Hain Celestial UK —Clitheroe
- £14.13 an hour
- Overtime
- English
- In-person
Quick apply
12d
Process Manager - Assemblies
Safran —Burnley
- Full-time
- Management
- Engineering
- Hotel
- Flexitime
- Employee assistance programme
5d
Compliance Manager
Northern Healthcare —Accrington
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
11d
Site Operations Manager
Bensons for Beds —Accrington
- Continuous improvement
- Leadership
Transport Manager
Titchfield Group —Morecambe
- £37,000 - £40,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
4d
Production Manager
Velocity Composites Plc —Burnley
- £50,000 - £60,000 a year
- Full-time
- Engineering
- ERP systems
- Microsoft Office
- Free parking
- Bereavement leave
Quick apply
9d

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continuous improvement manager jobs near north west

Operations Manager Niche and DER

Davies -
Preston

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Underwriting
Change management
Business development
Analysis skills
Leadership
Communication skills

Full job description

Description

Claims UK & Ireland | Niche & DER Division Remote / Hybrid Reporting to: Operations Director
Lead Operational Excellence. Drive Performance. Shape the Future.

Are you a proven insurance operations leader with a passion for people, performance, and continuous improvement?

We're looking for an experienced Operations Manager to lead a high-performing team within our Niche and DER business. This is an opportunity to play a pivotal role in shaping operational strategy, delivering outstanding customer outcomes, and driving sustainable growth across a dynamic and fast-paced claims environment.

You'll lead a team of Team Managers and their wider operational teams, ensuring service excellence, regulatory compliance, operational efficiency, and a culture where people can thrive.

What will your day look like:

Lead, mentor and coach Team Managers across remote and hybrid locations.
Create a culture built on accountability, engagement, collaboration and continuous improvement.
Support performance management through regular coaching, feedback and development planning.
Identify and nurture future talent, ensuring succession plans are in place across the division.

Deliver key operational and telephony KPIs across the business.
Develop resourceful and innovative plans to optimise performance, including surge planning and capacity management.
Partner with the Resource Planning Manager to develop recruitment and workforce strategies aligned to future growth.
Work closely with recruitment teams to maintain strong candidate pipelines and workforce readiness.

Identify opportunities to streamline processes from policy inception through to claim resolution.
Analyse operational data, trends and performance metrics to identify inefficiencies and drive improvement initiatives.
Partner with cross-functional teams across Niche and DER to implement automation and process enhancements.
Champion a culture of innovation and operational excellence.

Maintain robust compliance standards across all operational activity.
Ensure adherence to regulatory requirements, company policies and industry best practice.
Stay informed of market and legislative changes, implementing operational adjustments where required.
Conduct regular audits and reviews to mitigate operational risk and maintain quality standards.

Collaborate with customer service teams to effectively manage customer enquiries, complaints and escalations.
Champion initiatives that enhance the customer journey and overall experience.
Analyse customer feedback, NPS and customer outcome measures to implement meaningful improvement plans.
Drive market-leading customer satisfaction and Trustpilot performance.

Support the delivery of strategic business objectives and operational plans.
Manage departmental budgets effectively and deliver against financial targets.
Identify emerging market trends, growth opportunities and competitive threats.
Provide operational insight that supports business development and revenue growth.

#INDUKI

Knowledge and Abilities:

Proven success in an insurance operations leadership role.
Strong experience within Property, Niche or related insurance sectors.
Demonstrable track record of driving operational improvements and delivering business results.
Experience leading large teams through Team Managers in remote and hybrid environments.
Strong understanding of insurance products, underwriting principles and claims processes.
Knowledge of insurance regulation, compliance frameworks and risk management practices.

Inspirational leadership style with the ability to motivate and influence teams at all levels.
Strong commercial awareness and strategic thinking capability.
Excellent decision-making, problem-solving and conflict-resolution skills.
Data-driven approach with strong analytical and reporting capabilities.
Outstanding communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Passion for delivering exceptional customer experiences.
Adaptable, resilient and comfortable leading change initiatives.
Commitment to maintaining the highest ethical and professional standards.

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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Refine Your Search

continuous improvement manager jobs in north west

Operations Manager Niche and DER

Senior Partnerships Manager

Project Manager

Senior Project Manager

Project Controls Manager - Defence

Food Service Area Manager / Brand Manager

Business Manager | Full time | Safeguarding | Preston, Lancashire

Warehouse & Logistics Manager

Bakery Technical Assistant -Part Time

Site Performance Assessor

Quality Assurance Engineer

Project Controls Engineer - Defence

Senior Inspector (Internal Only)

Pulper Operator

QA Technician

Process Manager - Assemblies

Compliance Manager

Site Operations Manager

Transport Manager

Production Manager

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