Front office manager Work, Jobs in Birmingham, Wmd (with Salaries)

Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Bench General Manager
Five Guys UK —Birmingham
- From £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Front Office Manager
Brandon Hall Hotel —Coventry
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
10d
Assistant Bars Manager, O2 Academy Birmingham
Live Nation —Birmingham
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
Receptionist
Forest of Arden Hotel & Country Club —Birmingham
- £13 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Nights Assistant Reception Manager
The Belfry —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Graduate Manager
Doubletree by Hilton Coventry —Coventry
- Full-time
- Serving
- Hospitality
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Catering Supervisor
ESS Compass —Lichfield
- £13.53 an hour
- Full-time
- Customer service
- Cooking
- Supervising experience
14d
Front Office Manager
Valor Hospitality —Birmingham
- £34,599 a year
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
3d
Hotel Manager
Brightstar Hospitality Management —Birmingham
- Weekend availability
- Microsoft Office
- Hotel
- IT
Quick apply
Night Manager
Valor Hospitality —Birmingham
- £14.61 an hour
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front Office Manager
Welcombe Hotel —Stratford-upon-Avon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Customer Service Team Leader
Cromwell —Dudley
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
Cover Receptionist
LAH Property Marketing —Birmingham
- £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
3d
Night Porter
Dalata —Birmingham
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
4d
Nights Assistant Reception Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
Assistant Restaurant Manager
Wilson Vale Catering Ltd —Birmingham
- £31,000 a year
- Full-time
- Inventory control
- Customer service
- Hotel
- Paid training
- Employee assistance programme
Quick apply
3d

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Front Office Team Leader

Hyatt Regency Birmingham -
Birmingham

Apply Now

Job details

Full-time
£27,664 a year

Benefits

Employee assistance programme
Employee discount

Qualifications

IT
Communication skills
Hotel experience

Full job description

Summary

Team Leader – Front Office at Hyatt Regency Birmingham - You'll always be cared for here. Join Hyatt.

About Hyatt Regency Birmingham

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

Discover a career you didn't know existed.

As Team Leader – Front Office, you will work on a full-time basis, including weekends, you will oversee the smooth running of your shift. You will assist the Management Team in the effective operation of the Front Office Department ensuring maximum guest satisfaction, and adhering to the standard required by the hotel.

Some of your duties will include; supervising the Front Desk team, ensuring that all VIPs, World of Hyatt members and Regency Club guests are checked in as per Hotel policy. You will also, handle guest queries and complaints, reporting all complaints to your manager.

You will be expected to work 40 hours per week, 5 days out of 7 on a shift rota basis. Working early and late shifts, including weekends.

Qualifications

About you:

The ideal candidate will be passionate about providing the best customer service for all of our Guests, ensuring that we meet all of their needs.

You will have previous experience in a similar role, with a good knowledge of Hotel systems such as Opera and Reserve. You will have excellent IT and communication skills. As an organised, outgoing individual you will not be fazed by the diverse and challenging situations that you will deal with.

Working under pressure, you will be able to diffuse conflict, act quickly in response to changing guest demands and requirements.

What we offer

Salary: £27,664 per annum,

12 complimentary nights per year across Hyatt Hotels worldwide

Discounted stays for you and your family from day one

Discount on food & beverage when dining as a guest at selected Hyatt Hotels

Complimentary meals on duty

28 days holiday including bank holidays (increasing to 33 days)

Extensive learning and development opportunities

Headspace membership and access to our Employee Assistance Programme

A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters

Clear career progression and global mobility within Hyatt Hotels

(subject to T&C's)

Why join Hyatt?

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Front Office - Team Leader role and start your journey with Hyatt Hotels!

Apply Now

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front office manager jobs in birmingham, wmd

Front Office Team Leader

Receptionist & Front of House Coordinator

Bench General Manager