Claims manager Work, Jobs in Remote (with Salaries)

Account Manager, UK
Reserv —Remote
- Full-time
- Remote
- Project management
- Organisational skills
- Communication skills
- Annual leave
Quick apply
13d
Clinical Case Manager
Lyra Health —Remote
- £30,000 - £35,000 a year
- Part-time
- Remote
- Computer literacy
- Bachelor's degree
- Typing
- Employee assistance programme
Client Liaison Manager
HCML —Remote
- £28,000 - £32,500 a year
- Full-time
- Remote
- Microsoft Word
- Administrative experience
- Case management
- Annual leave
- Employee assistance programme
12d
Regional Support Manager
MAN Truck & Bus UK —Remote
- Full-time
- Remote
- IT
Motor Claims Manager AD/TP, UK
Reserv —Remote
- Full-time
- Remote
- Management
- Contracts
- Leadership
- Annual leave
Quick apply
Senior Manager, Property Claims UK
Reserv —Remote
- Full-time
- Remote
- Management
- Contracts
- Leadership
- Annual leave
Quick apply
Motor Claims Team Lead AD/TP, UK
Reserv —Remote
- Full-time
- Remote
- Management
- Team management
- Leadership
- Annual leave
Quick apply
Senior Global Account Consultant
Lyra Health —Remote
- Full-time
- Remote
- Computer literacy
- Project management
- Bachelor's degree
- Employee assistance programme
5d
Relationship Manager (23321)
Barnardo's —Remote
- £35,624 - £45,802 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Specialist Case Manager (Children and Young People Complex Disabilities)
HCML —Remote
- From £48,500 a year
- Childcare
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
Senior Industrial Disease Handler
Capita —Remote
- Full-time
- Remote
- Mentoring
- IT
- Communication skills
Contracts Manager
Leidos —Remote
- £44,700 - £57,300 a year
- Full-time
- Remote
- No degree
- Contracts
- Communication skills
- Annual leave
- Work from home
9d
Customer Success Manager
GitLab —Remote
- Full-time
- Remote
- English
- Project management
- Travel
- Employee stock purchase plan
- Annual leave
12d
Prospect Research and Communications Manager (23347)
Barnardo's —Remote
- £36,337 - £46,719 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Account Manager
Saputo Inc. —Remote
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Employee discount
Specialist Case Manager (Brain, Spinal and Complex Injury)
HCML —Remote
- £40,000 - £55,000 a year
- Full-time
- Remote
- Rehabilitation centre
- Travel
- Annual leave
- Employee assistance programme
13d
Dental private practice manager
JQ dental —Remote
- £18 - £25 an hour
- Part-time
- Remote
- Sales
- Administrative experience
- Supervising experience
Quick apply
1d
Media and Communications Manager (23349)
Barnardo's —Remote
- £16,174.00 - £21,856.80 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Team Leader - Property
Reserv —Remote
- Full-time
- Remote
- Management
- Team management
- Leadership
Quick apply
Specialist Case Manager (Adults - Brain, Spinal and Complex Injury)
HCML —Remote
- From £48,500 a year
- Management
- Microsoft Office
- Case management
- Annual leave
- Employee assistance programme

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Account Manager, UK

Reserv
Remote

Quick apply

Job details

Full-time
13 days ago

Benefits

Annual leave

Qualifications

Project management
Customer relationship management
Organisational skills
SaaS
Account management
Communication skills

Full job description

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the role

As an Account Manager (AM) at Reserv, you’ll serve as the strategic partner and relationship owner for a portfolio of key customers. You will work cross-functionally to deliver optimal claims outcomes, maximize customer satisfaction, and help shape our customers’ long-term success.

You’ll act as the quarterback of the customer relationship — proactively identifying opportunities, solving problems, managing escalations, and driving measurable results through the lifecycle of the account. This is a high-ownership role for a customer-obsessed operator with strong communication, project management, and strategic thinking skills.

What you'll do

Customer Relationship Management
Develop and nurture deep, trust-based relationships with key stakeholders across your accounts.
Act as a strategic advisor, understanding your customers’ business goals, challenges, and success criteria.
Conduct regular Strategic Business Reviews (Monthly and Quarterly) to review performance, share insights, and drive continuous improvement.
Stay informed on industry trends, regulations, and competitive shifts that may impact your customers.

Retention & Growth

Serve as the voice of the customer internally — advocating for customer needs across Product, Claims, and Ops.
Identify and drive opportunities for expansion, renewals, and upsells in partnership with Sales.
Execute customer success strategies tailored to your customer segment and business priorities.

Project & Outcome Ownership

Own the overall success of the account — proactively managing escalations, requests, and ongoing initiatives.
Collaborate with internal teams (Claims, Onboarding, Escalation, Product, Sales) to ensure aligned delivery and communication.
Surface operational or tech-related friction points, develop solutions, and champion necessary process or product improvements.

Customer Journey Optimization

Support seamless handoffs from Onboarding to post-go-live engagement.
Use data and performance metrics to drive transparency, identify risks, and demonstrate value realization.
Help establish a frictionless, scalable, and advisory-driven customer experience across the CS lifecycle.

Qualifications

6+ years of experience in Customer Success, Account Management, or Customer Services, preferably in tech-enabled services, TPA, Insurtech, or B2B service delivery
Are passionate about building strong customer partnerships and delivering measurable value
Have experience running performance business reviews or executive business reviews with enterprise customers
Thrive in cross-functional environments and can influence without authority
Possess strong organizational and project management skills — able to juggle multiple customers and priorities
Have a deep sense of accountability and ownership; you don’t let balls drop
Bring curiosity and creativity to problem solving
Are excited to help build — not just execute — a world-class CS function
Have an understanding of the P&C Insurance industry and claims value chain (a plus)

Benefits

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
Work toward reducing and eliminating all the administrative work from an adjuster role
Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Quick apply

Refine Your Search

claims manager jobs in remote

Account Manager, UK

Clinical Case Manager

Client Liaison Manager

Regional Support Manager

Motor Claims Manager AD/TP, UK

Senior Manager, Property Claims UK

Motor Claims Team Lead AD/TP, UK

Senior Global Account Consultant

Relationship Manager (23321)

Specialist Case Manager (Children and Young People Complex Disabilities)

Senior Industrial Disease Handler

Contracts Manager

Customer Success Manager

Prospect Research and Communications Manager (23347)

Account Manager

Specialist Case Manager (Brain, Spinal and Complex Injury)

Dental private practice manager

Media and Communications Manager (23349)

Team Leader - Property

Specialist Case Manager (Adults - Brain, Spinal and Complex Injury)

I want to receive the latest job alerts for claims manager in remote

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