Sales support representative Work, Jobs in Blackpool, Lan (with Salaries)

Customer Experience Advisor
Alsico —Preston
- Up to £28,000 a year
- Full-time
- CRM software
- Writing skills
- Administrative experience
- Free parking
- Gym membership
Quick apply
12d
Territory Representative
Howdens Joinery Co. —Blackburn
- Full-time
- Business development
- Annual leave
- Employee discount
4d
Regional Sales Rep
Bobbys Foods PLC —Rainford
- £26,500 a year
- Monday to Friday
- Hybrid work
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Credit Controller - 12 Month Fixed Term Contract
Alexander Dennis —Skelmersdale
- Call to connect
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Senior Commodity Buyer - Fixed Term Contract
Alexander Dennis —Skelmersdale
- Call to connect
- ERP systems
- Business
- Negotiation
Quick apply
Finance Business Partner
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
Quick apply
BOM Cost Controller
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Analysis skills
Quick apply
IT Infrastructure Engineer
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- Azure
- SQL
- Continuous improvement
Quick apply
Sales Executive - Fully Remote
Haier Europe —Preston
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
3d
Sales - Sales Advisor - UK
New Look —Chorley
- Part-time
- Customer service
12d
Business Development Executive
Sefton Council —Southport
- £32,597 - £36,363 a year
- Full-time
- Hospitality
- Sales
- Research
13h
Sales Manager
OHG (Oculus Housing Group) —Bootle
- From £34,000 a year
- Full-time
- Team management
- In-person
- Leadership
Quick apply
7d
FP&A Manager
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
Quick apply

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Customer Experience Advisor

Alsico -
Preston

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
12 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
Gym membership
Life insurance
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Writing skills
Administrative support experience
Internal department liaison
Administrative experience
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills
Office experience

Full job description

Job description

Alsico UK is part of the Alsico family of companies, a third generation privately owned Belgium business founded in 1934, today we employ over 8000 people and dispatch over 18 million garments a year. The Alsico group is the largest purchaser of workwear fabrics in Europe.

The Customer Service Representative is responsible for delivering high‑quality support to customers, handling enquiries efficiently, and ensuring a smooth and positive customer experience. This role plays a key part in maintaining customer satisfaction, supporting internal operations, and contributing to the company’s service standards and overall objectives.

Key Responsibilities

Operational Duties

Handle incoming calls, emails, and customer enquiries in a professional and timely manner.
Process customer orders, requests, and updates accurately.
Resolve customer issues effectively, ensuring clear communication and a positive outcome.
Managing customers’ expectations

Health & Safety Compliance

Follow all company health & safety policies and office‑based procedures.
Ensure compliance with data protection and confidentiality standards.

Stock & Order Management

Monitor stock levels within customer orders and liaise with internal teams regarding shortages or delays.
Track order progress and provide proactive updates to customers.

Team Collaboration

Work closely with colleagues across Sales, Operations, and Administration to support seamless service delivery.
Contribute to a positive and supportive team environment.

Administrative Duties

Update customer records and internal systems accurately.
Prepare and maintain documentation, reports, and general office paperwork.
Highlight any recurring issues or service improvements to management.

Key Performance Indicators (KPIs)

Accuracy and efficiency of order processing
Customer satisfaction and response times
Compliance with health & safety and data protection standards
Achievement of service targets and team goals

Skills & Qualifications

Experience in a customer service, administrative, or office‑based environment
Strong communication skills (written and verbal)
Proficient in Microsoft Office and customer management systems
Excellent organisational skills and attention to detail
Ability to multitask and manage workloads effectively
Team‑focused with strong interpersonal skills

Person Specification

Essential Criteria

Qualifications & Training

Relevant customer service or administrative training (desirable)
Additional system or software training depending on business needs

Experience

Previous experience in a similar customer service or office‑based role
Experience working with order processing or CRM systems (preferred)

Skills & Knowledge

Strong customer handling and problem‑solving skills
Knowledge of office procedures and customer service best practices
Understanding of data protection and compliance

Personal Attributes

Professional, friendly, and customer‑focused attitude
Excellent attention to detail and accuracy
Ability to work well under pressure in a fast‑paced environment
Reliable, proactive, and committed to high service standards
Team ethics/supportive environment

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Gym membership
Life insurance
On-site parking

Experience:

in office customer service: 2 years (required)

Location:

Preston PR2 9YW (preferred)

Work Location: In person

Quick apply

Refine Your Search

sales support representative jobs in blackpool, lan

Customer Experience Advisor

Territory Representative

Regional Sales Rep

Credit Controller - 12 Month Fixed Term Contract

Senior Commodity Buyer - Fixed Term Contract

Finance Business Partner

BOM Cost Controller

IT Infrastructure Engineer

Sales Executive - Fully Remote

Sales - Sales Advisor - UK

Business Development Executive

Sales Manager

FP&A Manager

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