Helpdesk manager Work, Jobs in Manchester, Gtm (with Salaries)

Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
14d
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Workplace Coordinator
Mitie —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Customer service
- Windows
- Travel
Quick apply
5d
HR Systems Manager (Workday & AI)
Wunderkind —Manchester
- Remote
- AI
- Communication skills
Quick apply
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
13d
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
HVAC Technician (M65 Corridor/Chorley)
City Facilities Management (UK) —Chorley
- £46,994 a year
- Overtime
- Customer service
- Travel
- HVAC
- Employee discount
- Life insurance
Day Electrician
ISS Facility Services —Knutsford
- Monday to Friday
- Customer service
- Maintenance
Quick apply
Electrical Shift Technician
ISS Facility Services —Knutsford
- £41,200 a year
- Maintenance
- In-person
- Communication skills
Quick apply
Contract Co-Ordinator
Mitie —Manchester
- Full-time
- Microsoft Excel
- IT
- Communication skills
3d
Digital Systems Support and Training Officer
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
14h
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Technical Services Supervisor
Equans —Salford
- Full-time
- Customer service
- Computer literacy
- Driving
- Annual leave
- Employee assistance programme
10d
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
P2P Senior Analyst ( INTERNAL ONLY)
Culina Group —Warrington
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
18h
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
11d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Administrator – Reactive, Planned & Compliance
Eric Wright Group Limited —Preston
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
CCTV Operator
Lodge Service —Leigh
- £13.53 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
20h

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helpdesk manager jobs near manchester, gtm

Service Coordinator

Johnson Controls -
Manchester

Apply Now

Job details

Full-time
14 days ago

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Salesforce
Organisational skills
Computer skills

Full job description

What you will do

We are looking for a Service Coordinator to join our team in Newton Heath, Manchester. As a Customer Service Coordinator, you will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future dates, and closing work down, among other responsibilities.

What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave plus Bank Holidays
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:

o Pension plan (up to 7% employer match)

o Life assurance

o Employee assistance program

o Referral scheme

Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

How you will do it

Schedule planned maintenance, remedial and reactive works for subcontractors
Complete orders and send to subcontractors
Work on multiple customer portals
Liaise with teams to ensure visits are completed (nationals and local planners)
Chase outstanding paperwork
Provide first-class customer service via phone and email for planning and admin queries for internal and external customers
Work with Service Managers to utilise engineers as productively as possible
Work with other departments such as Sales, Billing, Facilities Management Helpdesk, and the subcontractor team to deliver a high level of customer service

What we look for

Required

Customer service skills and experience
Outstanding written and verbal skills
Ability to multi-task and work well in a high-pressure environment
Computer proficiency with the ability to handle multiple applications at once
Strong sense of urgency, attention to detail, and follow-through
Excellent decision-making and problem-solving skills
Good organizational skills

Preferred

Previous planning or scheduling experience in a service role
Salesforce experience preferred

#LI-MS2

#LI-Onsite

Apply Now

Refine Your Search

helpdesk manager jobs in manchester, gtm

Service Coordinator

Helpdesk Coordinator

Workplace Coordinator

IT Support Technician

HR Systems Manager (Workday & AI)

Web Designer & Developer

Mobile Technical Operative - Mechanical

HVAC Technician (M65 Corridor/Chorley)

Day Electrician

Electrical Shift Technician

Contract Co-Ordinator

Digital Systems Support and Training Officer

Customer Experience Team Manager

Technical Services Supervisor

Office Coordinator

P2P Senior Analyst ( INTERNAL ONLY)

IT Engineer Degree Apprentice

1st Line Support Engineer

Customer Service Administrator – Reactive, Planned & Compliance

CCTV Operator

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