Pool manager Work, Jobs in Cardiff, Crf (with Salaries)

Customer Service Supervisor
Transport for Wales —Pontypridd
- Weekend availability
- Customer service
- Team management
- Training & development
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Analysis skills
- Training & development
- Leadership
Key Account Manager
Businessin Wales —Riverside ED
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
Quick apply
5d
Project Manager
Office for National Statistics —Newport
- £56,861 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
- Budgeting
Facility Assistant (Casual)
Football Association of Wales —Pontyclun
- £14.25 an hour
- 8 hour shift
- Microsoft Office
- Organisational skills
- Front desk
- Free parking
Quick apply
2d
Operational Training Specialist
Capital on Tap —Cardiff
- £500 - £750 a week
- Training & development
- Communication skills
3d
Senior Operations Manager
GXO Logistics —Bristol
- Up to £65,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Sign Installer
Dragon Signs —Cardiff
- £25,000 - £30,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Mechanical knowledge
- Annual leave
- Referral programme
Quick apply
Recreation Assistant
GLL —Cardiff
- £13.45 an hour
- Part-time
- Customer service
Positive Behaviour Lead
Salutem Care & Education —Pentyrch
- £18.85 - £23.85 an hour
- Management
- Experience working with individuals with disabilities
- Organisational skills
11d
Domestic Abuse Safety Officer Manager – Wales
HM Prison & Probation Service —Bridgend
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
2d
Project Controls Manager - Associate Director
Turner & Townsend —Cardiff
- Full-time
- Project management
- Team management
- Mentoring
Quick apply
4d
General Manager
Marston's Pubs —Brynmawr
- Up to £45,000 a year
- Sales
Quick apply
Litterpicker
Unity Holidays —Brean
- Part-time
- No experience needed
- Cleaning
- Resort
- Employee assistance programme
Quick apply
Warehouse Shift Manager
DHL Supply Chain —Bristol
- £38,000 - £44,000 a year
- Continuous improvement
- Communication skills
- Free parking
- Gym membership
11d
Regenerative Farming Data & Analytics Manager
YeoValley —Blagdon
- £50,000 a year
- Presentation skills
- Free parking
Quick apply
6d
Project Risk Manager - Energy & Natural Resources
Turner & Townsend —Cardiff
- Full-time
- Travel
- Communication skills
Quick apply
E+ Marketing Manager, Digital Experience and Performance Insights
British Council —Cardiff
- £30,839 a year
- Marketing
- Analytics
10d
Associate Quality Assurance Test Analyst
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Computer skills
5d
Warehouse Shift Manager - Nights
DHL Supply Chain —Bristol
- £38,000 - £44,000 a year
- Night shift
- Continuous improvement
- Communication skills
- Free parking
- Gym membership
11d

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Customer Service Supervisor

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract

Qualifications

Customer service
Dispatching
Team management
Staff training
Training & development
Dispatch experience
Communication skills
Welsh

Full job description

Please note: This is a 12 month fixed term contract.

The Role
As an effective Customer Service Supervisor, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment.

Role responsibilities
Provide on the job coaching and assessment, assist station or interchange managers with the individual and team training plans for their team.
Contribute to the development of revenue protection plans for Customer Operations and provide revenue protection services in support of these plans.
Develop and deliver short training modules to support the development of stations and interchange teams.
Contributing to the delivery of training for station and interchange employees, including gateline, ticket machine usage and platform activities (including dispatch where appropriate).
Provide cover at ticket offices, gatelines, platforms and interchanges.

Who we're looking for
Excellent people management skills
An effective trainer, coach and advisor, with excellent communication skills
Ability to analyse the data regularly received within sales and gatelines where this is required.
Be a confident IT user, able to use Microsoft office applications, Bugle and TRUST train running and monitoring software
Good knowledge of railway and bus operations and services
Good knowledge of Booking Office functionality - RJIS, STAR, cash regulations etc.
Gateline and revenue protection experience where this is required
Platform operational experience with dispatch competence where this is required
As a transport operating company, we are there for our customers whenever they need to travel - so flexibility to work shifts, including weekends and bank holidays, is essential.

Joining our Talent Pool
If you are successful after interview stage but there is not a role immediately available, you will be placed into our Talent Pool for a period of 12 months where you will be considered as and when a suitable position arises.

Welsh Language Skills
While not essential for this role, Welsh language skills would make a great addition to your application.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

pool manager jobs in cardiff, crf

Customer Service Supervisor

Senior Operations Manager - Customer Service

Key Account Manager

Project Manager

Facility Assistant (Casual)

Operational Training Specialist

Senior Operations Manager

Sign Installer

Recreation Assistant

Positive Behaviour Lead

Domestic Abuse Safety Officer Manager – Wales

Project Controls Manager - Associate Director

General Manager

Litterpicker

Warehouse Shift Manager

Regenerative Farming Data & Analytics Manager

Project Risk Manager - Energy & Natural Resources

E+ Marketing Manager, Digital Experience and Performance Insights

Associate Quality Assurance Test Analyst

Warehouse Shift Manager - Nights

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