& facilities service coordinator Work, Jobs in Rocester, Sts (with Salaries)

Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
Quick apply
Chaplain: Muslim
Ministry of Justice —Stoke-on-Trent
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
12d
Health & Safety Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Part-time
- Free parking
- Annual leave
Security Officer
Anchor Group Services —Penkridge
- £13.10 an hour
- Employee assistance programme
Cleaner
Motorsport Vision —Castle Donington
- Part-time
10d
Office Cleaner
Flint Bishop —Derby
- Full-time
- Office experience
- Free parking
- Employee discount
Quick apply
Network Support Coordinator
The Pallet Network —Swadlincote
- Full-time
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Compliance Coordinator
JAA-Jones Lang LaSalle Limited —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
8d
Compliance Coordinator
JLL —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
8d
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
6d
Business Services Coordinator
Inspired Gaming Group —Burton-On-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Technical Coordinator
BAM UK & Ireland —Castle Donington
- Temporary
- Customer service
- Maintenance
- Contracts
5d
Care Home Activities Coordinator
Kingsley Healthcare —Congleton
- £14 an hour
- Part-time
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
13d
Clinic Coordinator
Therapie Clinic —Derby
- £12.85 - £14.50 an hour
- Customer service
- Analysis skills
- Communication skills
- Paid training
- Annual leave
Reservations Coordinator
Delta Hotels by Marriott Breadsall Priory —Morley
- Full-time
- Hotel
- Communication skills
- Hotel experience
- Employee discount
Quick apply
12d
Engineering and Fleet Manager
Ministry of Justice —Burton-On-Trent
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Military
- Presentation skills
- In-person
- Annual leave
- Employee discount
5d
Relief Security Officer
Anchor Group Services —Derby
- £13.45 an hour
- Weekend availability
- Employee assistance programme
Cleaning Supervisor
ISS Facility Services —Derby
- £13.89 an hour
- Weekend availability
- Customer service
- Supervising experience
- Leadership

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Client Services Team Leader

ISS Facility Services -
Stoke-on-Trent

Quick apply

Job details

Fixed term contract

Qualifications

Maximo
Customer service
Facilities management
Supervising experience
Leadership
Communication skills
Help desk

Full job description

Contract: Key Account Network

Location: Stoke, ST1 5PZ

Hours of work: 40

Contract Type: Fixed Term Contract (12 months)

We are seeking a Client Services Team Leader to manage and develop a high-performing team of up to 15 Service Coordinators and Helpdesk staff within a fast-paced Facilities Management environment.

This role focuses on leading through change, maintaining service excellence, and driving continuous improvement across service delivery.

Job Description

We are looking for a resilient and organised leader with strong FM operational knowledge and CAFM expertise, who can translate operational priorities into effective service outcomes while building strong stakeholder relationships and delivering against KPIs and SLAs.

Key Responsibilities

Lead, manage and develop a team of up to 15 within Helpdesk and Service Coordination functions.
Drive team performance, ensuring delivery against KPIs, SLAs and service standards.
Oversee workload management and adjust team rostering based on demand fluctuations.
Utilise CAFM systems (IBM Tririga, IBM Maximo) to manage operations, reporting and performance improvements.
Produce and present performance reports, service metrics and operational insights.
Ensure effective work order management and service coordination processes.
Support change management initiatives, ensuring team engagement and service continuity.
Build and maintain strong relationships with internal and external stakeholders.

Professional and Personal Competencies/Qualifications

Proven experience delivering high-quality customer service in a target-driven or high-pressure environment.
Strong Facilities Management experience, including both Soft FM and Hard FM services.
Leadership experience within a Helpdesk, Service Desk or Operations Support Centre.
Proficiency with CAFM/CRM systems (Tririga, Maximo or equivalent such as 360 systems).
Strong understanding of Health & Safety and commitment to safe working practices.
Experience supervising teams, allocating tasks and optimising performance.
Ability to analyse data and take a data-driven approach to service improvement.
Excellent communication skills with the ability to influence and manage expectations.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

To find out more about what we do go here - https://www.uk.issworld.com/

Work Location: In person

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Refine Your Search

& facilities service coordinator jobs in rocester, sts

Client Services Team Leader

Chaplain: Muslim

Health & Safety Co-ordinator FTC

Security Officer

Cleaner

Office Cleaner

Network Support Coordinator

Compliance Coordinator

Compliance Coordinator

European Logistics Coordinator

Business Services Coordinator

Technical Coordinator

Care Home Activities Coordinator

Clinic Coordinator

Reservations Coordinator

Engineering and Fleet Manager

Relief Security Officer

Cleaning Supervisor

I want to receive the latest job alerts for & facilities service coordinator in rocester, sts

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