Customer service coordinator Work, Jobs in Warwick, War (with Salaries)

Customer Relations & Appeals Coordinator
Warwickshire County Council —Warwick
- £39,152 - £41,771 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
3d
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Occupational Health Administration Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
3d
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
1d
Service Coordinator UK & Ireland
Pramac Generac UK Limited —Rugby
- Organisational skills
Quick apply
9d
Technical Customer Service Co-ordinator
AJM Healthcare —Birmingham
- Full-time
- Free parking
- Annual leave
Quick apply
Service Coordinator / Scheduler
ASAP FIRE SYSTEMS LTD —Bromsgrove
- From £27,500 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
- Free parking
Quick apply
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- CRM software
- Communication skills
Quick apply
Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Service Coordinator
Mercury Hampton Ltd —Droitwich
- £27,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Home Ownership Coordinator
GreenSquareAccord —Birmingham
- £25,000 - £31,300 a year
- Organisational skills
- Communication skills
Quick apply
9d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Customer service
- Business development
- Travel
- Annual leave
- Employee assistance programme
Returns Coordinator
Davies —Birmingham
- Full-time
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Compliance Case Co-ordinator
Platform Housing —Birmingham
- £28,715 - £31,905 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
1d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
1d
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Microsoft Office
- Data entry
- Free parking
- Annual leave
Quick apply
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Employee discount
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme

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customer service coordinator jobs near warwick, war

Customer Relations & Appeals Coordinator

Warwickshire County Council -
Warwick

Apply Now

Job details

Full-time
£39,152 - £41,771 a year
3 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Stakeholder collaboration
Stakeholder liaison
English
Complaint handling
Communication skills

Full job description

Salary

£39,152 - £41,771 per annum

Contractual hours

Basis

Full time

Region

Warwick

Package

Fixed term for 12 months

Job category/type

Customer Service, Highways / Traffic / Transport

Date posted

05/08/2026

Job reference

RA0007967

We have an exciting opportunity to join our friendly and supportive Home to School Transport Entitlement Team as a Customer Relations & Appeals Coordinator. If you are passionate about delivering excellent customer service, resolving complex cases and making a positive difference for children, young people and families, we would love to hear from you.

About the Team

The role forms part of the Transport Delivery service within the Home to School Transport Entitlement Team. The team acts as the first point of contact for home to school travel assistance and works collaboratively with a wide range of internal and external stakeholders.

About the Role

As Customer Relations & Appeals Coordinator, you will lead the Home to School Transport appeals process and help ensure travel assistance applications are assessed fairly, consistently and in line with policy. Working collaboratively across Transport Delivery, you will manage complaints and appeals, maintain clear procedures and use customer and stakeholder feedback to improve services. This is an opportunity to make a meaningful difference for children, young people and families.

Key Requirements

A Level 4 qualification or equivalent relevant experience within a transport, education or customer service environment.
A strong understanding of Home to School Travel Assistance legislation, eligibility and SEND, alongside safeguarding, confidentiality and data protection requirements.
Proven ability to investigate complex cases, make sound decisions, maintain accurate records and produce clear written reports.
Excellent communication and interpersonal skills, with the confidence to work collaboratively and sensitively with customers and stakeholders

For further information please see the Job Description and Person Specification.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

If you are applying for this role on a secondment basis please ensure you have permission from your line manager.

To discuss the role please contact Clara Rowland, Entitlement Service Manager – [email protected]

Closing date: Midnight on 13th

August

Interview date: 21/8/2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.

Apply Now

Refine Your Search

customer service coordinator jobs in warwick, war

Customer Relations & Appeals Coordinator

Service Coordinator

Occupational Health Administration Coordinator

Customer Experience Coordinator

Service Coordinator UK & Ireland

Technical Customer Service Co-ordinator

Service Coordinator / Scheduler

Customer Support Coordinator

Clinical Admin Coordinator

Service Coordinator

Home Ownership Coordinator

Customer Service Logistics Coordinator

Commercial Sales Coordinator

Returns Coordinator

Compliance Case Co-ordinator

Compliance Case Co-ordinator

Receptionist & Front of House Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Customer Care Co-ordinator

Internal Sales Coordinator (UltraTile)

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