Customer services coordination manager Work, Jobs in Ballymena, Ant (with Salaries)

Workplace Host
Mitie —Belfast
- £14 an hour
- Full-time
- Microsoft Office
- Time management
12h
Workplace Coordinator
NAB-Jones Lang LaSalle Services —Belfast
- Full-time
- English
- Maths
- In-person
Quick apply
Senior Transport Planner
Woodside Logistics Group —Belfast
- Full-time
- Microsoft Office
- Mentoring
- Free parking
- Annual leave
Quick apply
11h
IT Operations Engineer
Cloudsmith —Belfast
- DevOps
- AWS
- IT
- Annual leave
Associate Implementation Manager
PlotBox —Ballymena
- Hybrid work
- Project management
Water Efficiency Officer
Education Authority —Antrim
- £34,434 - £37,280 a year
- Part-time
- Leadership
- School
- Annual leave
14d
Senior Ecommerce Manager
Massa Gioconda Jewellery and Gemstones —Lisburn
- £3,750 - £4,500 a month
- Full-time
- Merchandising
- English
- Mentoring
- Work from home
Quick apply
1d
Transport Planner
McKenzies (N.I.) Limited —Belfast
- From £30,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
Quick apply
Office Manager (with PA duties)
Depaul —Belfast
- £17.62 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
Quick apply
B2B Commercial Vehicle Sales & Account Manager
Donnelly Group NI —Newtownabbey
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
Workplace Coordinator
JLL —Belfast
- English
- Maths
- Communication skills
HR Shared Services Analyst (Contract)
Huron Consulting Services UK Limited —Belfast
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Kitchen Manager
Bob & Berts —Belfast
- £15.00 - £16.50 an hour
- Weekend availability
- Cooking
- Supervising experience
- Leadership
Quick apply
Mechanical Hardware Engineering Manager
Thales —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
6d
Principal Digital Product Manager- Hybrid
Allstate —Belfast
- Hybrid work
- Azure
- Computer Science
- Marketing
- Employee assistance programme
7d
Systems Engineer - IVVQ Manager
Thales —Belfast
- Full-time
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Employee assistance programme
14d
Architectural Technician - Property
Henderson Group —Newtownabbey
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount

More jobs to discover

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Workplace Coordinator
NAB-Jones Lang LaSalle Services —Belfast
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customer services coordination manager jobs near ballymena, ant

Workplace Host

Mitie -
Belfast

Apply Now

Job details

Permanent | Full-time
£14 an hour
12 hours ago

Qualifications

Microsoft Office
Time management

Full job description

Step into a role where first impressions define the experience. As part of Mitie's Signature Guest services, you will become part of a welcoming, professional team delivering memorable interactions that reflect our client's culture and the Signature vision of creating exceptional experiences in exceptional spaces.

Our mission is to blend the human touch with intelligent insight to create moments that matter for every employee, visitor, and VIP guest.

If you thrive in a fast‑paced, people‑focused environment and take pride in service excellence, this is the perfect opportunity to shine.

Contract & Hours

Type of contract: Part-time, Permanent

Hours: 40 hours per week, Monday–Friday.

What the role involves:

Customer Experience & Service Delivery

Deliver a world‑class customer journey, ensuring every interaction is welcoming, polished, and aligned with Signature's high standards.
Act as a Signature brand ambassador, embodying warmth, professionalism, and service consistency.
Respond promptly and effectively to all requests, keeping customers informed throughout.
Maintain an approachable, proactive, and guest‑focused manner at all times.

Workplace Operations & Facilities

Conduct routine inspections to ensure workspaces are safe, clean, and functioning to a high standard.
Monitor stationery hubs, tea points, and meeting rooms, ensuring replenishment and presentation excellence.
Prepare and maintain meeting, conferencing, and event spaces, including AV and hospitality elements.

Meeting Room & Event Coordination

Allocate and manage meeting room bookings, ensuring smooth coordination across the workplace.
Support events ranging from senior management meetings to group‑wide engagements.
Provide operational support including IT setup and catering coordination.

Systems & Administrative Support

Register and manage all visitor entries using the building's visitor management system.
Provide basic IT support and attend training sessions to remain informed on Signature and workplace offerings.
Uphold professional communication standards across telephone, email, and digital channels.

Team Collaboration & Communication

Work closely with the Workplace Experience Manager to coordinate contractor activity and minimise disruption.
Support the mailroom with internal and external deliveries as required.
Build strong stakeholder relationships to understand and anticipate unique needs.

Compliance & Continuous Improvement

Gather customer feedback, help implement improvements, and support Signature's real‑time feedback culture.
Uphold workplace policies and participate in audits.
Recommend ideas and innovations that elevate the workplace experience and align with Signature's ethos of continuous enhancement.

Flexibility & Additional Duties

Provide cover for colleagues during breaks, absences, or operational peaks.
Support out‑of‑hours requests when required.
Maintain confidentiality and integrity across all activities.

About You

You naturally align with Mitie and Signature values, including integrity, exceptional service, collaboration, and a people‑first mindset.

Have a naturally warm, outgoing personality and a passion for customer service

Be confident building relationships with a wide range of stakeholders, including VIPs

Be proactive, organised, detail-oriented and adaptable, with a strong can-do attitude

Maintain a professional, polished and considerate manner at all times

Be proficient in Microsoft Office and basic business administration systems

Demonstrate excellent time management skills and the ability to remain calm under pressure

Apply Now

Refine Your Search

customer services coordination manager jobs in ballymena, ant

Workplace Host

Workplace Coordinator

Senior Transport Planner

IT Operations Engineer

Associate Implementation Manager

Water Efficiency Officer

Senior Ecommerce Manager

Transport Planner

Office Manager (with PA duties)

B2B Commercial Vehicle Sales & Account Manager

Workplace Coordinator

HR Shared Services Analyst (Contract)

Kitchen Manager

Mechanical Hardware Engineering Manager

Principal Digital Product Manager- Hybrid

Systems Engineer - IVVQ Manager

Architectural Technician - Property

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