Admin Work, Jobs in Cockermouth (with Salaries)

Receptionist
Osprey Management Group Limited —Workington
- From £13.06 an hour
- Part-time
- Hotel
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Intermediate Care Service Administrator
North Cumbria Integrated Care NHS Foundation Trust —Wigton
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Relocation assistance
9d
Senior Clerical Officer
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £25,760 - £27,476 a year
- Part-time
- Data entry
- IT
- In-person
- Relocation assistance
11d
Office Administrator
Community Action Nepal —Wigton
- £24,798 - £26,063 a year
- Part-time
- Hybrid work
- CRM software
- Databases
- Health & wellbeing programme
- Work from home
Quick apply
13d
Office Administrator (Payroll Support)
Omega Proteins —Penrith
- £12.71 an hour
- Part-time
- Microsoft Excel
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
9d
Business Administrator
Mariposa Care Group —Carlisle
- £14.51 an hour
- Full-time
- English
- Administrative experience
- Human resources
- Referral programme
Quick apply
5d
Financial Services Administrator
David Allen —Carlisle
- £21,500 - £25,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Financial services
- Free parking
- Flexitime
Quick apply
2d
Senior Administrator
Altrad —Moor Row
- Administrative experience
- Supervising experience
- Bachelor's degree
Quick apply
12d
Care Home Administrator (Fixed Term Contract)
Advinia Healthcare —Annan
- £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Paid training
Quick apply
Business Support Administrator - Adoption Team - CMB2621e
Cumberland Council —Carlisle
- £28,598 - £29,540 a year
- Full-time
- Recruiting
6d
Practice Support Administrator
MoynanSmith Chartered Accountants & Tax Advisers —Carlisle
- £24,420 - £32,500 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Front desk
- Free parking
- Flexitime
Quick apply
VacancyTitle: People Administrator
The Cumberland —Carlisle
- £26,300 a year
- Temporary
- Hybrid work
- Microsoft Outlook
- English
- Data entry
- Work from home
5d
Purchase Ledger Administrator
Story Contracting —Carlisle
- Microsoft Excel
- Organisational skills
- Communication skills
Medical Secretary for Lipid Service
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Relocation assistance
3d
Medical Secretary - Specialist Surgical Care
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Communication skills
- Relocation assistance
9d
Office & Financial Administrator
OpenSpace —Carlisle
- £15 - £17 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Databases
- Free parking
Quick apply
5d
Team Secretary - Surgical Care Collaborative
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £25,760 - £27,476 a year
- Part-time
- Typing
- Medical terminology
- Relocation assistance
10d
Team Secretary - Specialist Surgical Care Collaborative
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £25,760 - £27,476 a year
- Full-time
- Medical terminology
- Relocation assistance
6d
Team Secretary - Specialty Medicine
North Cumbria Integrated Care NHS Foundation Trust —Carlisle
- £25,760 - £27,476 a year
- Part-time
- Medical terminology
- Relocation assistance
4d
Children Advice & Support Service Business Support Administrator - CMB2634e
Cumberland Council —Carlisle
- £18,937 - £19,560 a year
- Part-time
- Databases
- Communication skills
2d

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Receptionist

Osprey Management Group Limited
Workington

Quick apply

Job details

Permanent | Part-time | Full-time
From £13.06 an hour
2 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Accounting
Accommodation booking
Organisational skills
Front desk
Guest services telephone call handling
Cash handling
Communication skills
Hotel front office operations

Full job description

Receptionist Job Description

Job Title

Hotel Receptionist

Location

Hunday Manor Hotel, Workington, Cumbria

Reports To

Front of House Manager / Hotel Manager

Job Type

Full-time and Part- time available.

About Hunday Manor Hotel

Hunday Manor Hotel is a welcoming country house hotel located on the outskirts of Workington, Cumbria our renovation work is almost complete, and we are looking for an outstanding individual to join our team. We pride ourselves on delivering exceptional customer service, creating memorable guest experiences, and maintaining the highest standards across all areas of the hotel. We are looking for a professional, friendly, and organised Receptionist to become an integral part of our Front of House team.

Role Purpose

As the first point of contact for our guests, the Receptionist plays a vital role in creating a warm and professional first impression. You will be responsible for managing reservations, checking guests in and out, handling enquiries, and ensuring the smooth day-to-day operation of the hotel reception using the Rezcontrol Property Management System (PMS).

Key Responsibilities

Welcome guests with a friendly, professional, and approachable manner.
Complete efficient guest check-ins and check-outs.
Manage reservations using the Rezcontrol hotel management system.
Process amendments, cancellations, and group bookings accurately.
Answer telephone calls and email enquiries promptly and professionally.
Provide guests with information about the hotel, facilities, local attractions, and surrounding area.
Handle guest requests and resolve any concerns or complaints efficiently, escalating where appropriate.
Process guest payments and maintain accurate financial records.
Reconcile daily cash, card payments, and reception reports.
Liaise effectively with Housekeeping, Food & Beverage, Maintenance, and Management to ensure excellent guest service.
Ensure guest profiles and booking information are accurately maintained within the PMS system.
Maintain confidentiality of guest information in accordance with GDPR.
Promote hotel services, dining options, events, and upgrades to maximise revenue opportunities.
Assist with administrative duties, filing, and reporting as required.
Ensure the reception area remains clean, organised, and welcoming at all times.
Follow all company policies, health and safety procedures, and fire evacuation protocols.

Skills & Experience

Essential

Previous customer service experience.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Good computer literacy and confidence using reservation or booking systems.
Ability to work under pressure while maintaining a calm and professional manner.
Flexible approach to working shifts, including evenings, weekends, and bank holidays.
Professional appearance and positive attitude.
Previous experience in using hotel PMS systems.

Desirable

Previous hotel reception experience.
Experience using the Rezcontrol Property Management System.
Knowledge of hotel operations and hospitality standards.
Cash handling and payment processing experience.

Personal Qualities

Friendly and approachable.
Reliable and punctual.
Team player with a willingness to support colleagues.
Positive attitude with a passion for delivering outstanding guest service.
Excellent problem-solving skills.
Able to multitask and prioritise effectively.
Professional and trustworthy.

Working Hours

Shifts will be worked on a rota basis and may include:

Early shifts
Late shifts
Evenings
Weekends
Bank Holidays

Flexibility is essential to meet the operational needs of the hotel.

What We Offer

Competitive rate of pay.
Company pension scheme.
Staff meals whilst on duty (where applicable).
Employee discounts across the hotel.
Training and development opportunities, including Rezcontrol system training.
Supportive and friendly working environment.
Opportunities for career progression within the hotel.

Equal Opportunities

Hunday Manor Hotel is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from candidates of all backgrounds and are committed to equal opportunities in employment.

Pay: From £13.06 per hour

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

admin jobs in cockermouth

Receptionist

Intermediate Care Service Administrator

Senior Clerical Officer

Office Administrator

Office Administrator (Payroll Support)

Business Administrator

Financial Services Administrator

Senior Administrator

Care Home Administrator (Fixed Term Contract)

Business Support Administrator - Adoption Team - CMB2621e

Practice Support Administrator

VacancyTitle: People Administrator

Purchase Ledger Administrator

Medical Secretary for Lipid Service

Medical Secretary - Specialist Surgical Care

Office & Financial Administrator

Team Secretary - Surgical Care Collaborative

Team Secretary - Specialist Surgical Care Collaborative

Team Secretary - Specialty Medicine

Children Advice & Support Service Business Support Administrator - CMB2634e

I want to receive the latest job alerts for admin in cockermouth

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