Support engineer Work, Jobs in Hedon, Ery (with Salaries)

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)
GBA Group of Companies —Grimsby
- Full-time
- Azure
- Customer service
- Windows
Quick apply
3d
Multi-Skilled Operative
Industrial Supplies (Hull) Ltd —Kingston upon Hull
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Bill Of Materials Administrator - BOM
Swift Group Ltd —Kingston upon Hull
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
8d
Senior Service Desk Engineer (3rd Line / with Field)
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- Azure
- Travel
Quick apply
11d
Junior Manufacturing Engineer
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Annual leave
- Employee discount
8d
Trainer Assessor (Refrigeration/Air Conditioning)
DN Colleges Group —Kingston upon Hull
- £33,787 - £42,766 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Trainee Air Tightness Test Engineer (Beverley & surrounding areas) - Remote
AES Sustainability Ltd —Beverley
- £26,000 - £26,001 a year
- Monday to Friday
- Remote
- English
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
Quick apply
10d
QC Analyst
Reckitt —Kingston upon Hull
- Rotating shift
- Analysis skills
- Communication skills
- Employee assistance programme
- Life insurance
10d
Mobile Engineer
Stuart Power Ltd —Immingham
- Full-time
- Travel
- In-person
- Mechanical knowledge
Quick apply
Trainer Assessor (Refrigeration/Air Conditioning)
Doncaster College —Kingston upon Hull
- £33,787 - £42,766 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Gas Engineer
Lincolnshire Housing Partnership —Grimsby
- £42,232.59 a year
- Full-time
- Maintenance
- Plumbing
10d
Electrical Supervisor
Bailey & Bowes Recruitment —Kingston upon Hull
- £45,000 - £48,000 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
- Annual leave
- Sick pay
Quick apply
8d
Multi Skilled Engineer
GMP Manufacturing Ltd —Kingston upon Hull
- From £40,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Employee discount
Quick apply
Senior IT Infrastructure & Cloud Consultant
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Azure
Quick apply
POD Operator
Newcold Ltd —Kingston upon Hull
- £34,785.25 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Free parking
Quick apply
4d
Contract Support Associate
CBRE —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Apprentice Refrigeration & Service Engineer
Pure Renewables Commercial Limited —Brough
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Travel
- Free parking
- Life insurance
Quick apply
10d
Senior Structural Engineer
GGP Consult —Kingston upon Hull
- Full-time
- Engineering
- System design
- Master's degree
- Free parking
- Health & wellbeing programme
Quick apply
Sr. EU Site Process Engineer, EUCF Process Engineering
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
4d
Process Engineer
Reckitt —Kingston upon Hull
- PMP
- Engineering
- Project management
- Employee assistance programme
- Life insurance

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support engineer jobs near hedon, ery

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)

GBA Group of Companies -
Grimsby

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Customer service
Microsoft SQL Server
Windows
Microsoft Office
DHCP
Project management
Bachelor's degree
Driving
Remote access software
Scripting
Computer networking
DNS
SharePoint
Solarwinds
IT
VMWare
TCP/IP
Root cause analysis
Communication skills
PowerShell
Active Directory
Intune
Information Technology
VPN

Full job description

Level 1 & Level 2 IT Service Desk Analyst (Recent Graduate OR an Apprentice)

Overview

GB Agencies Ltd is seeking enthusiastic and customer-focused Level 1 & Level 2 Service Desk Analysts to join our growing IT team.

You will be responsible for providing first and second-line technical support across the business, ensuring users receive an exceptional level of IT service while maintaining the stability, security and performance of our IT infrastructure.

This is an excellent opportunity for someone looking to develop their career within infrastructure, systems administration and cloud technologies while working with a wide range of enterprise technologies.

Recent Graduate OR an Apprentice

We have an exciting opportunity for either:

An IT Apprentice looking to start a career in IT. This role offers the opportunity to gain valuable hands-on experience across a range of IT services while working towards a recognised apprenticeship qualification.
An IT Graduate who has completed a university degree in an IT-related discipline, either recently or within the last two years. This role provides an excellent opportunity to apply your academic knowledge in a practical environment while developing your technical skills and gaining experience across the business.

Both opportunities offer excellent development, mentoring, and the chance to build a successful career within a supportive and growing organisation.

Key Responsibilities

Service Desk Support

Act as the first point of contact for IT incidents and service requests via phone, email and service desk portal.
Log, prioritise and manage incidents using the IT Service Management (ITSM) system.
Troubleshoot hardware, software, networking and Microsoft 365 issues.
Resolve incidents within agreed Service Level Agreements (SLAs).
Escalate complex issues to senior engineers where appropriate.
Provide excellent customer service and regular communication throughout the incident lifecycle.
Produce and maintain technical documentation and knowledge base articles.
Support user onboarding and offboarding, including account creation, hardware provisioning and software deployment.

Level 1 Responsibilities

Password resets and account management.
Microsoft 365 user administration.
Active Directory user, group and computer management.
Printer installation and troubleshooting.
Laptop, desktop and peripheral support.
Basic Windows 10/11 troubleshooting.
Microsoft Office application support.
Basic network troubleshooting (Wi-Fi, VPN, DNS, DHCP).
Mobile device support.
Hardware builds and deployments.
Software installation and configuration.
Remote support using remote assistance tools (ie, Datto RMM)

Level 2 Responsibilities

Administration of Windows Server virtual environments.
Active Directory administration including Group Policy management.
Microsoft Entra ID (Azure AD) administration.
Hybrid Microsoft 365 administration.
Exchange Online administration.
Windows Server patch management and maintenance.
Microsoft Endpoint Manager / Intune device management.
Windows Update and WSUS management (where applicable).
File server and permissions administration.
DNS, DHCP and network troubleshooting.
VPN troubleshooting and configuration.
Hyper-V and VMware administration.
Backup monitoring and recovery.
Endpoint security administration (SentinelOne or equivalent).
Root cause analysis of recurring issues.
Support infrastructure changes and IT projects.

Essential Requirements & Technical Skills

Strong administration and support experience with Windows 10/11, Windows Server 2016/2019/2022, Active Directory, Group Policy, Microsoft Entra ID (Azure AD), Microsoft 365, Exchange Online, SharePoint, OneDrive, Teams and Intune/Endpoint Manager.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networking, remote desktop services and network printing.
Experience administering Windows Server environments, including patch management, endpoint security, multi-factor authentication (MFA), BitLocker, user access management, backup and recovery.
Experience using an IT Service Management (ITSM) platform such as SolarWinds Service Desk or similar.
Experience using infrastructure monitoring and support tools such as Nagios/CheckMK, SQL Server monitoring, vulnerability assessment tools, remote support software and IT asset management systems.
Experience with Cisco switching/routing, SD-WAN and PowerShell scripting would be advantageous.
Project management experience
Full UK driving licence with business insurance.
Full right to work in the UK (please note that sponsorship is not available for this role).

Skills & Attributes

We are looking for someone who:

Has excellent troubleshooting, analytical and problem-solving skills.
Is proactive, self-motivated and capable of taking ownership of tasks from start to finish
Can prioritise workload effectively and manage multiple tasks
Has excellent customer service, communication and interpersonal skills.
Produces clear technical documentation with strong attention to detail.
Works well independently whilst also contributing positively within a collaborative team.
Demonstrates a passion for technology, continuous improvement and delivering exceptional IT support.

Working Hours

Full-time, Monday to Friday.
Participation in an out-of-hours support rota when required.
Primarily office-based with occasional travel to company sites.

What We Offer

Competitive salary.
Company pension.
Ongoing training and professional development.
Exposure to enterprise Microsoft technologies.
Opportunities to progress into Infrastructure, Systems Administration or Cloud Engineering.
Friendly and supportive IT team.

Please note that we are unable to offer sponsorship for this position. Applicants must already have the legal right to work in the UK.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Grimsby DN31 3UA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have British citizenship or indefinite leave to remain in the UK?

Experience:

Service desk support: 2 years (required)

Licence/Certification:

Full UK or full EU Driving license? (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in hedon, ery

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)

Multi-Skilled Operative

Bill Of Materials Administrator - BOM

Senior Service Desk Engineer (3rd Line / with Field)

Junior Manufacturing Engineer

Trainer Assessor (Refrigeration/Air Conditioning)

Trainee Air Tightness Test Engineer (Beverley & surrounding areas) - Remote

QC Analyst

Mobile Engineer

Trainer Assessor (Refrigeration/Air Conditioning)

Gas Engineer

Electrical Supervisor

Multi Skilled Engineer

Senior IT Infrastructure & Cloud Consultant

POD Operator

Contract Support Associate

Apprentice Refrigeration & Service Engineer

Senior Structural Engineer

Sr. EU Site Process Engineer, EUCF Process Engineering

Process Engineer

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