Documentation engineer Work, Jobs in Kingston Upon Hull, Eng (with Salaries)

2nd/3rd Line IT Support Engineer
Genesis Business Systems Ltd —Kingston upon Hull
- Up to £39,995 a year
- Full-time
- Windows
- Travel
- In-person
- Free parking
Quick apply
2d
Supplier Quality Assurance Engineer
Swift Group Ltd —Kingston upon Hull
- Full-time
- Microsoft Excel
- Engineering
- Analysis skills
Quick apply
Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)
GBA Group of Companies —Grimsby
- Full-time
- Bachelor's degree
- Travel
- SharePoint
Quick apply
9d
Process Engineer
INEOS —Kingston upon Hull
- From £0.01 a year
- Engineering
- Continuous improvement
- Communication skills
Quick apply
3d
Senior Service Desk Engineer (3rd Line / with Field)
HBP Group —Scunthorpe
- £40,000 - £45,000 a year
- Full-time
- Azure
- Continuous improvement
- Travel
Quick apply
Quality Engineer
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
R&D Analytical Assistant
Reckitt —Kingston upon Hull
- No degree
- Communication skills
- Employee assistance programme
- Life insurance
1d
Contract Support Associate
CBRE —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Process Technician/Process Engineer
Artifex Interior Systems Limited —Scunthorpe
- Full-time
- Computer literacy
- English
- Continuous improvement
Quick apply
9d
Multi Skilled Engineer
Career Matic —Market Weighton
- £38,000 - £40,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- HVAC
- Free parking
- Health & wellbeing programme
Quick apply
23h
Mine Engineer
Singleton Birch Ltd —Barnetby le Wold
- Full-time
- Engineering
- In-person
- Annual leave
- Life insurance
Quick apply
Site Engineer
Spencer Group —Kingston upon Hull
- AutoCAD
- Civil engineering
- Engineering
Multi Skilled Engineer
GMP Manufacturing Ltd —Kingston upon Hull
- From £40,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Employee discount
Quick apply
Packaging Technologist (Fixed Term Contract until June 2028)
Reckitt —Kingston upon Hull
- Continuous improvement
- Quality control
- Training & development
- Employee assistance programme
- Life insurance
6d
Installation Technician
Spectrum —Kingston upon Hull
- Customer service
- Computer networking
- Organisational skills
Quick apply
6d
Cloud Integration Engineer
Amentum —Kingston upon Hull
- Full-time
- Azure
- Computer Science
- DevOps
- Employee assistance programme
- Flexible schedule
12d
Quality Engineer
Epwin Group PLC —Scunthorpe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Apprentice Refrigeration & Service Engineer
Pure Renewables Commercial Limited —Brough
- £25,000 - £35,000 a year
- Full-time
- Engineering
- Travel
- In-person
- Free parking
- Life insurance
Quick apply
Quality Engineer
Dragados —Immingham
- Full-time
- Quality control
- Organisational skills
- Construction experience
Quick apply
Health, Safety and Fire Practitioner
Ministry of Justice —Brough
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
8d

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2nd/3rd Line IT Support Engineer

Genesis Business Systems Ltd
Kingston upon Hull

Quick apply

Job details

Full-time
Up to £39,995 a year
2 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Incident management
LAN
Ticket management
Windows
Network infrastructure
VoIP
Zendesk
ITIL
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Application support
Communication skills
Network Security

Full job description

Job Overview

Genesis are looking for an experienced and highly capable 2nd/3rd Line IT Support Engineer to join our Technical Services team. This role is ideal for someone who thrives on solving complex issues, enjoys working with a wide range of technologies, and can take ownership of high‑priority incidents and projects. You’ll act as an escalation point for 1st/2nd line engineers while contributing to the stability, security, and continuous improvement of our Customer’s IT environment. The role will be office based in Hull, with some travel to Customer sites as required.

Duties

Deliver advanced technical support for escalated issues related to computer networking, operating systems, hardware, and software across diverse platforms including Windows and macOS.
Troubleshoot and resolve complex problems involving Microsoft Windows Server environments, Active Directory management, DNS configuration, TCP/IP networking, VPN connectivity, Firewalls, and LAN/WAN infrastructure.
Manage and support enterprise tools such as Datto RMM, Kaseya BMS, Kaseya IT Glue, and other systems to track incidents and ensure timely resolution.
Perform software troubleshooting for applications like Microsoft Office suite, Watchguard Antivirus, Email Security, and other business-critical tools; assist with deployment and updates as needed.
Maintain and optimize network security by configuring firewalls, VPNs, DNS settings, and analyzing network traffic to identify potential vulnerabilities or issues.
Provide desktop support for end-users by diagnosing hardware failures, replacing components, configuring peripherals, and supporting operating system installations on Windows and macOS devices.

Qualifications

Proven experience in 2nd/3rd line IT support roles with a strong background in technical troubleshooting across multiple platforms.
Extensive knowledge of computer networking concepts including TCP/IP protocols, LAN/WAN architecture, DNS management, VPN setup, Firewall configuration, and TCP troubleshooting.
Hands-on experience with Windows Server environments (Active Directory management, HyperV, DNS/DHCP) and macOS support.
Strong understanding of hardware components including computers, servers, switches, routers, firewalls, wifi, and peripherals.
Proficiency in using ticketing systems like Autotask/BMS, NinjaOne or Zendesk for incident tracking and resolution documentation.
Excellent communication skills with the ability to convey technical information clearly to non-technical users.
Certifications such as CompTIA Network+, Microsoft Certified: Windows Server Fundamentals or equivalent are highly desirable.
Analytical mindset with strong problem-solving skills to diagnose issues efficiently and implement effective solutions promptly.

Join us to be part of a vibrant team where your expertise drives technological excellence! We are committed to fostering an inclusive environment that values innovation and continuous learning—empowering you to grow your career while making a real difference in our organisation’s success.

Pay: Up to £39,995.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Kingston upon Hull HU3 4DD: reliably commute or plan to relocate before starting work (required)

Experience:

proven IT support: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

documentation engineer jobs in kingston upon hull, eng

2nd/3rd Line IT Support Engineer

Supplier Quality Assurance Engineer

Level 1 & Level 2 Service Desk Analyst (Recent Graduate OR an Apprentice)

Process Engineer

Senior Service Desk Engineer (3rd Line / with Field)

Quality Engineer

R&D Analytical Assistant

Contract Support Associate

Process Technician/Process Engineer

Multi Skilled Engineer

Mine Engineer

Site Engineer

Multi Skilled Engineer

Packaging Technologist (Fixed Term Contract until June 2028)

Installation Technician

Cloud Integration Engineer

Quality Engineer

Apprentice Refrigeration & Service Engineer

Quality Engineer

Health, Safety and Fire Practitioner

I want to receive the latest job alerts for documentation engineer in kingston upon hull, eng

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