Customer service supervisor Work, Jobs in Handforth, Chs (with Salaries)

Customer Service Supervisor
The Nursery Store —Chadderton
- Up to £30,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Employee discount
1d
Customer Service Team Leader
The Beauty Tech Group Trading Limited —Stockport
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Leadership
- Free parking
- Work from home
Quick apply
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Senior Business System Leader (Continuous Improvement)
Johnson Controls —Manchester
- Up to 50% travel
- Engineering
- Master's degree
Customer Service Team Leader
William Hill —Bolton
- £27,941.96 a year
- Temporary
- Customer service
- Supervising experience
- Employee discount
Print & Production Supervisor - Now or Never Studios
Widdop & Co —Chadderton
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Free parking
- Employee discount
Quick apply
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Airside - Team Leader
WHSmith Travel —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Retail Assistant Manager - The Trafford Centre, Manchester
Nespresso —Manchester
- £32,243 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Senior Sales Leader
NRG —Manchester
- £45,000 - £49,900 a year
- Sales
- Communication skills
- Employee assistance programme
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
Assistant Store Manager
Specscart —Manchester
- Weekend availability
- Management
- Sales
- Employee discount
Supervisor (Full-Time)
Pandora Jewelry —Manchester
- £14.80 an hour
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
Store Supervisor
Footasylum —Manchester
- Part-time
- Customer service
- Leadership
- Communication skills
- Employee discount
Restaurant Supervisor
Chik Burger —Manchester
- Weekend availability
- Hospitality
- Customer service
- Food service experience
Quick apply
10d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
3d
Supervisor
Mulberry —Manchester
- £27,727.50 a year
- Full-time
- Employee discount
Quick apply
3d
Assistant Store Manager (Assistant Head Coach) - Nike Store Manchester
Nike —Manchester
- Weekend availability
- Serving
- Customer service
- English
- Employee discount
4d
Team Leader
Card Factory —Altrincham
- Up to £13 an hour
- Leadership
1d

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customer service supervisor jobs near handforth, chs

Customer Service Supervisor

The Nursery Store
Chadderton

Quick apply

Job details

Full-time
Up to £30,000 a year
1 day ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

CRM software
Management
Customer service
Complaint handling
Supervising experience
Continuous improvement
IT
Leadership
Communication skills

Full job description

Customer Service Supervisor

We are looking for an experienced Customer Service Supervisor to help lead our growing Customer Service team at The Nursery Store.

This is a hands-on leadership role where you will support our Customer Service Management team in delivering an outstanding experience for our customers while driving team performance, coaching colleagues and continually improving how we work.

You will play a key role in developing people, managing daily operations and ensuring our customers receive a consistent, fair and efficient service across every channel.

What You’ll Be Doing

· Leading and supporting a team of Customer Service Advisors.

· Coaching colleagues to achieve individual and departmental KPIs.

· Managing daily workflow across email, live chat, telephone, social media and marketplace platforms.

· Handling complex customer queries and escalated complaints.

· Monitoring quality, productivity and customer satisfaction.

· Producing performance reports and identifying improvement opportunities.

· Working closely with other departments to resolve customer issues and improve processes.

· Supporting training, development and performance reviews.

· Helping create a positive, supportive and high-performing team culture.

What We’re Looking For

You will already have experience supervising or leading a customer service team and enjoy helping others succeed.

You will be confident making decisions, solving problems and managing competing priorities whilst maintaining a strong customer focus.

We are looking for someone who is:

· A natural leader.

· Passionate about delivering exceptional customer service.

· Calm under pressure.

· Organised and highly motivated.

· Commercially aware.

· An excellent communicator.

· Comfortable working with performance data and KPIs.

· Focused on continuous improvement.

With experience of:

· Supervisory experience within a customer service environment.

· Strong coaching and people management skills.

· Experience handling customer complaints and escalations.

· Excellent written and verbal communication skills.

· Good IT skills and experience using CRM systems.

Hours and Salary

This is a full-time, permanent position.

Working hours are 37.5 hours per week across Monday – Sunday.

Salary up to £30,000 per annum, depending on experience.

Where We Are

Our office is easy to reach:

Just off Junction 22 of the M60/A62.

Free onsite parking available.

Closest train station: Moston.

Closest tram stop: Hollinwood (5-minute walk).

Why Work With Us?

You will be joining a business that places customer experience at the heart of everything we do.

You will have the opportunity to influence how our department operates, develop your leadership skills and play an important role in shaping the future of our Customer Service team.

If you are passionate about leading people and delivering exceptional customer experiences, we would love to hear from you.

Ready to Apply?

Email your CV to: [email protected]

We welcome applicants from all backgrounds.

No agencies please.

Pay: Up to £30,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Application question(s):

Can you easily travel to the OL9 (Chadderton) postcode area?
Do you have experience supervising or leading a customer service team?
Do you have strong written and verbal communication skills?
Do you have experience using CRM systems?
Have you handled customer complaints and escalations?

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in handforth, chs

Customer Service Supervisor

Customer Service Team Leader

Customer Onboarding Team Leader

Senior Business System Leader (Continuous Improvement)

Customer Service Team Leader

Print & Production Supervisor - Now or Never Studios

Airside - Team Leader

Airside - Team Leader

Helpdesk Team Leader

Retail Assistant Manager - The Trafford Centre, Manchester

Senior Sales Leader

Contact Centre Team Leader

Assistant Store Manager

Supervisor (Full-Time)

Store Supervisor

Restaurant Supervisor

Aftersales Team Leader

Supervisor

Assistant Store Manager (Assistant Head Coach) - Nike Store Manchester

Team Leader

I want to receive the latest job alerts for customer service supervisor in handforth, chs

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