Customer experience manager Work, Jobs in Elgin, Sct (with Salaries)

Technical Support Engineer
Total IT Global —Elgin
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Windows
- Travel
- Flexible schedule
Quick apply
15h
Aftersales Manager
Regency Car Sales —Elgin
- £40,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
6d
Receptionist
Park Holidays UK —Lossiemouth
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Sales Controller
Hawco Group —Elgin
- Full-time
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
1h
Customer and Trading Manager - Nightshift
Sainsbury's —Nairn
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Risk Manager
Balfour Beatty —Elgin
- Hybrid work
- Communication skills
- Annual leave
6d
Principal Trading Standards Officer
Moray Council —Elgin
- £31.39 an hour
- Microsoft Word
- Computer literacy
- Analysis skills
11d
White Force SME - RAF Lossiemouth
PLEXSYS —Lossiemouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Military
Quick apply
Workshop Controller
Arnold Clark —Elgin
- £35,000 - £45,000 a year
- Monday to Friday
- Sales
- IT
- Annual leave
- Employee discount
Quick apply
Finance Manager
Balfour Beatty —Elgin
- Hybrid work
- Annual leave
14d
Park Warden
Park Holidays UK —Lossiemouth
- £28,420 a year
- Weekend availability
- Management
- Organisational skills
- Communication skills
Branch Manager
Travis Perkins —Buckie
- Weekend availability
- Sales
- Communication skills
- Employee discount
Housing Support Worker
Moray Council —Elgin
- £14.68 an hour
- Call to connect
- Microsoft Word
- Cleaning
- Communication skills
4d
Case Support Officer
Scottish Forestry —Huntly
- £30,414 - £31,814 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Office experience
1d
Principal Environmental Health Officer
Moray Council —Elgin
- £31.39 an hour
- Computer literacy
- Analysis skills
- Travel
11d
Qualified Bus Driver - Elgin
Stagecoach —Elgin
- £14.63 - £17.10 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Starbucks Shift Supervisor
EG Group —Elgin
- £13.55 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee assistance programme
- Employee discount
6d
Duty Manager
Huntly Development Trust —Huntly
- £14.95 an hour
- Part-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick apply
Primary School Administrator
Moray Council —Craigellachie
- £15.66 an hour
- Holidays
- Microsoft Excel
- Microsoft Access
- Customer service
New Product Development (NPD) Technologist
Dean's of Huntly Limited —Huntly
- From £13.45 an hour
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
6d

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Technical Support Engineer

Total IT Global -
Elgin

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
15 hours ago

Benefits

Flexible schedule

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
SCCM
Computer literacy
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Breakdown recovery
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Computer networking
Mac OS
Customer support
Customer interaction
Application support
Fault diagnosis and repair
Active Directory
Remote diagnostics
Intune
Mobile devices

Full job description

Job Description:

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions:

Provide support on Client Windows platform, for desktop/end user technologies, Engineer should have good experience in- Meeting Room , AV Room, Peripheral ,( audio, video and conferencing setups ) Supports, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

Excellent working knowledge of Windows 7, 8, 10, 11

Good working knowledge of Windows. (MacOS a plus).

Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.

Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM), Intune, Autopilot is a must

Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.

Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies

Excellent working knowledge in asset / inventory management

Ability to maintain composure and focus while troubleshooting and solving technical issues.

Ability to adhere to a schedule of client appointments while adapting to customer requests.

Demonstrated ability to communicate complex technical concepts in simple language.

Strong Experience in Multi-Functional Printer troubleshooting

Travel within the city required

Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in elgin, sct

Technical Support Engineer

Aftersales Manager

Receptionist

Sales Controller

Customer and Trading Manager - Nightshift

Risk Manager

Principal Trading Standards Officer

White Force SME - RAF Lossiemouth

Workshop Controller

Finance Manager

Park Warden

Branch Manager

Housing Support Worker

Case Support Officer

Principal Environmental Health Officer

Qualified Bus Driver - Elgin

Starbucks Shift Supervisor

Duty Manager

Primary School Administrator

New Product Development (NPD) Technologist

I want to receive the latest job alerts for customer experience manager in elgin, sct

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