Implementation lead Work, Jobs in Brighton, Eng (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Implementation Lead
Collins Aerospace —Crawley
- Full-time
- PMP
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
8d
English, Maths & Digital Skills Manager
The Opportunity Provider —Shoreham by Sea
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maths
- Team management
- Life insurance
- Sick pay
Quick apply
13d
Deputy Course Manager
Royal Eastbourne Golf Club —Eastbourne
- From £45,000 a year
- Weekend availability
- First Aid Certification
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
3h
Digital Workplace Lead
MPB —Brighton
- Hybrid work
- Continuous improvement
- APIs
- AI
- Annual leave
- Employee assistance programme
Quick apply
HR Data & Systems Lead (4 days from home)
LRG —Worthing
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
Head of Literacy - English/Literacy
Northease Manor School —Lewes
- Full-time
- English
- School
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
Director, Partner and Value Enablement
Sovos Compliance —Brighton
- Management
- AI
- Leadership
Quick apply
1h
Project Supply Chain Leader
ALSTOM —Brighton
- £52,000 a year
- PMP
- Training & development
- Leadership
- Annual leave
21h
Clinical Photographer
Sussex Community Dermatology Service —Brighton
- Up to £51,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
Quick apply
7d
Senior Manager Enterprise Applications & ERP
KILLSTAR —Hove
- Full-time
- Hybrid work
- ERP systems
- APIs
- AI
- Employee assistance programme
- Employee discount
Bid Manager
Elite Fine Foods —Newhaven
- £40,000 - £55,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Business development
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
1d
Quality Manager
L3Harris Technologies —Brighton
- Continuous improvement
- Gym membership
14d
Service Planning Process and Data Lead
Atlas Copco Group —Burgess Hill
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Practice Manager
Sussex Primary Care —Brighton
- £51,792 a year
- Full-time
- Patient monitoring
- Analysis skills
- IT
- Free parking
- Annual leave
Quick apply
Service Delivery Lead - England - Our Future Health Programme
Xyla Services —Brighton
- £33 - £42 an hour
- Part-time
- Customer service
- BLS Certification
- Travel
Quick apply
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Analytics
- Work from home
- Sick pay
Quick apply
PCN Manager
Willow Green Surgery —Littlehampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Continuous improvement
- Team management
Quick apply
6d
Centre Manager - Young Learner Division
EC English Language Centres —Brighton
- £1,095 a week
- Spanish
- Management
- English
Quick apply
Data Governance and Compliance Lead
Wealden District Council —Hailsham
- £32,139.00 - £34,599.16 a year
- Part-time
- Hybrid work
- Writing skills
- Organisational skills
- Communication skills
8d

I want to receive the latest job alerts for implementation lead in brighton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

implementation lead jobs in brighton, eng

Sr.Dir,Patient Experience

Implementation Lead

English, Maths & Digital Skills Manager

Deputy Course Manager

Digital Workplace Lead

HR Data & Systems Lead (4 days from home)

Head of Literacy - English/Literacy

Director, Partner and Value Enablement

Project Supply Chain Leader

Clinical Photographer

Senior Manager Enterprise Applications & ERP

Bid Manager

Quality Manager

Service Planning Process and Data Lead

Practice Manager

Service Delivery Lead - England - Our Future Health Programme

Conversion Services Director

PCN Manager

Centre Manager - Young Learner Division

Data Governance and Compliance Lead

I want to receive the latest job alerts for implementation lead in brighton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected