Helpdesk manager Work, Jobs in Durham, Eng (with Salaries)

Information Management and Data Services Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Microsoft Excel
- SQL
- School
- Annual leave
5h
Duty Manager (WET)
Durham County Council —Durham
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Communication skills
- Annual leave
3d
Portfolio Office Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Project management
- Annual leave
5d
Applications and Development Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- SharePoint
- Annual leave
6d
Fleet Hire Desk Assistant
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
7d
Compliance Auditor
Womble Bond Dickinson (UK) LLP —Newcastle upon Tyne
- Hybrid work
- Administrative experience
- Analysis skills
- Organisational skills
Heritage Venues Maintenance and Technical Manager
Durham County Council —Durham
- £28,142 - £31,022 a year
- Weekend availability
- Hybrid work
- Annual leave
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Registered Homes Manager
Durham County Council —Durham
- £50,269 - £54,495 a year
- Weekend availability
- Management
- Leadership
Sessional Learning Delivery Assistant
Durham County Council —Durham
- £30,024 - £33,699 a year
- Temporary
- Hybrid work
- English
- Annual leave
3d
IT/Infrastructure Manager
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Microsoft Access
- Azure
- Management
Quick apply
14d
MultiSkilled host
CBRE —Darlington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Mobile Technical Operative (Multiskilled)
Equans —Newcastle upon Tyne
- Full-time
- Plumbing
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Team Manager
Durham County Council —Durham
- £50,269 - £54,495 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
5d
Partnership Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
5h
Public Health Management Support Administrator
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Annual leave
3d
Team Leaders
Durham County Council —Durham
- £32,597 - £36,363 a year
- Weekend availability
- Childcare
- Leadership
- Communication skills
13d
Senior Planning Officer
Durham County Council —Durham
- £40,777 - £45,091 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
5d
Operational Support Assistant
Durham County Council —Durham
- £25,583 - £26,824 a year
- Temporary
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
3d

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helpdesk manager jobs near durham, eng

Information Management and Data Services Officer

Durham County Council -
Durham

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Job details

Temporary | Full-time
£35,412 - £39,152 a year
5 hours ago

Benefits

Annual leave
Company pension

Qualifications

Power BI
Microsoft Excel
SQL
SQL Server Management Studio
NVQ

Full job description

Do you have what it takes to develop innovative data products to help drive improvements?

This is an exciting time to join Durhams Children and Young Peoples Data Team as we look to harness technologies to automate processes where possible and delivering real time dashboards to senior managers and partners. We are looking to appoint two enthusiastic, hardworking and motivated Information Management and Data Services Officers to join us.

One post is offered on a temporary basis until March 2029, and the second post is offered on a temporary basis for an initial period of 12 months.

WHAT IS INVOLVED?

These are exciting and pivotal posts within the service, being part of a team leading the future development of innovative and sustainable data improvement services across Childrens Services in Durham.

You will identify and make improvements to ways of extracting, matching and presenting data using tools such as Microsoft SSMS and Power BI, to deliver key datasets in ways which provide insight and intelligence to support management decisions and performance frameworks, and also deliver information to schools.

Vacancy funded until March 2029

You will support the work of the Virtual School Head Teacher (VSH) and team, in both their existing and new duties, through provision of high-quality data and analysis. The VSH is responsible for promoting the educational attainment of children and young people known to social care, including children looked after, care leavers and children with a social worker.

The VSH works with other professionals to ensure these vulnerable young people are provided with the best opportunities to engage, to progress and to achieve their full potential. The role offers the opportunity to shape the work of the team. You will make a major contribution to the councils ability to use data to influence strategies and projects, identify priorities and evaluate outcomes and progress for these young people.

We encourage you to contact Georgina Titchener, Team Leader, 03000 265751 or Peppi Kent, Senior Information Management and Data Services Officer, 03000 264170, to arrange an informal discussion.

Vacancy funded initially for one year

You will support multiple Children and Young Peoples Services Operational teams, creating meaningful insight to support delivery and support to families and young people. Collating and cleansing data for DfE returns are a significant part of the role as well as working with colleagues across the wider Data and Insights team and corporate affairs.

We encourage you to contact Julie Bailey, Team Leader 03000 268860, to arrange an informal discussion.

WHAT WILL I NEED?

You will be skilled in the use of tools such as SQL, Microsoft SSMS, Excel, Power BI etc. to extract, transform and load datasets and understand how data can be stored and matched between systems to allow this to be used in service reporting.

The successful applicant will hold NVQ Level 4 in Performance/Data related subject or relevant experience.

Please refer to the attached Person Specification for the full criteria.

INTERVIEWS

Interviews will be held on Tuesday 11th and Wednesday 12th August 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected]

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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Refine Your Search

helpdesk manager jobs in durham, eng

Information Management and Data Services Officer

Duty Manager (WET)

Portfolio Office Support Officer

Applications and Development Officer

Fleet Hire Desk Assistant

Compliance Auditor

Heritage Venues Maintenance and Technical Manager

IT Support Specialist

Registered Homes Manager

Sessional Learning Delivery Assistant

IT/Infrastructure Manager

MultiSkilled host

Mobile Technical Operative (Multiskilled)

IT Apprentice

Team Manager

Partnership Support Officer

Public Health Management Support Administrator

Team Leaders

Senior Planning Officer

Operational Support Assistant

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