Learning and development administrator Work, Jobs in Wales (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Apprentice Administrator (Estimating & Office Support)
RDM Electrical & Mechanical Services Ltd —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Legal Administrator (Residential Property)
Howells Legal Limited —Cardiff
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
11d
Product Manager - CRM
Creditsafe —Cardiff
- Full-time
- Hybrid work
- Sales
- Salesforce
- Agile
- Annual leave
Quick apply
5d
Facilities Supervisor
Deeside Cereals —Deeside
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Standby Operations Administrator
Equiniti —Cardiff
- Full-time
- Financial services
- Communication skills
- Annual leave
- Employee discount
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
6d
Property Management Administrator
T Samuel Estate Agents —Hirwaun
- £24,784.50 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
4d
Administrator to the Guardian of Safe and Flexible Working
Aneurin Bevan University Health Board —Cwmbran
- £25,760 - £27,476 a year
- Part-time
- English
- Administrative experience
- Communication skills
3d
Fundraising Administrator - Swansea
Maggie's —Swansea
- £26,316 - £26,981 a year
- Full-time
- Travel
- IT
- Communication skills
Quick apply
9d
Administrator to the Guardian of Safe and Flexible Working (GoSFW)
Hywel Dda University Health Board —Carmarthen
- £26,813 - £27,890 a year
- Part-time
12d
Exams Administrator
Coleg Cambria —Deeside
- £26,582 - £27,120 a year
- Full-time
- Bilingual
- English
- Administrative experience
- Free parking
- Annual leave
12d
Head of Venue Operations
ATG Entertainment Limited —Swansea
- Weekend availability
- Hospitality
- Microsoft Excel
- Microsoft Outlook
9d
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
9d
Primary Care Administrator
Cwm Taf Morgannwg University Health Board —Merthyr Tydfil
- £26,300 - £27,890 a year
- Part-time
- English
3d
Business Support/Client Care Administrator
Rape and Sexual Abuse Support Centre North Wales —Bangor
- £25,116 a year
- Part-time
- Administrative experience
- Travel
- IT
- Free parking
- Annual leave
Quick apply
3d
Engineering Administrator
Deeside Cereals —Deeside
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Warehouse Administrator - Part Time (3 month FTC)
Deeside Cereals —Deeside
- £19,000 - £20,000 a year
- Part-time
- Free parking
Quick apply
3d
Senior Infrastructure Engineer
Panasonic Manufacturing —Cardiff
- Microsoft Access
- Azure
- Computer Science
- Free parking
- Annual leave
13d
Lettings Property Maintenance Coordinator
Connells Group —Wenvoe
- Customer service
- Maintenance
- Microsoft Office
Quick apply
3d

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learning and development administrator jobs near wales

External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

learning and development administrator jobs in wales

External Identity Support Analyst (Cardiff)

Apprentice Administrator (Estimating & Office Support)

Legal Administrator (Residential Property)

Product Manager - CRM

Facilities Supervisor

Standby Operations Administrator

Client Services Supervisor

Property Management Administrator

Administrator to the Guardian of Safe and Flexible Working

Fundraising Administrator - Swansea

Administrator to the Guardian of Safe and Flexible Working (GoSFW)

Exams Administrator

Head of Venue Operations

Technical Administrator

Primary Care Administrator

Business Support/Client Care Administrator

Engineering Administrator

Warehouse Administrator - Part Time (3 month FTC)

Senior Infrastructure Engineer

Lettings Property Maintenance Coordinator

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