Technical support representative Work, Jobs in Frant, Esx (with Salaries)

French Speaking Customer Service Support & After-Sales Care
Aspen Pumps —Hailsham
- Up to £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Field Service Support Engineer
Pion Inc —Forest Row
- £32,000 - £37,000 a year
- Full-time
- Up to 50% travel
- Customer service
- Engineering
- Life insurance
- Sick pay
Quick apply
8d
Operational Support Officer
HM Courts and Tribunals Service —Crawley
- £25,582 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
2d
Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- Azure
9d
BMS Project Engineer / Controls Engineer
BSE|3D —Haywards Heath
- £45,000 - £55,000 a year
- Full-time
- Project management
- Software development
- In-person
- Referral programme
Quick apply
9d
Planned Maintenance Stock Condition Surveyor
Crawley Borough Council —Crawley
- £43,017 - £45,636 a year
- Full-time
- Hybrid work
- Employee discount
11d
Electrical QS (fully qualified)
The Little Green Energy Company —Cranbrook
- £50,000 - £60,000 a year
- Hybrid work
- Organisational skills
- Annual leave
Quick apply
Cyber Security Architect
Thales —Crawley
- Full-time
- Remote
- Leadership
- Annual leave
- Employee discount
Sales Representative - Industrial (Ireland)
NCH Europe —Sussex
- Full-time
- Customer service
- Life insurance
- Sick pay
Quick apply
Parts & Service Advisor
Godfreys Sevenoaks Ltd —Sevenoaks
- £25,420 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
12d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Redhill
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Renewables Electrician
The Little Green Energy Company —Cranbrook
- £40,000 - £45,000 a year
Quick apply
5d
Quantity surveyor
Cappagh Browne —Withdean
- Full-time
- Microsoft Excel
- Engineering
- Contracts
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Crawley
- £3,800 - £6,000 a month
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Mechanical Design Engineer (FTC)
Formula 1 —Biggin Hill
- Full-time
- AutoCAD
- Computer literacy
- Engineering
- Store discount
- Annual leave
12d
Multi Skilled Technician - Mechanical
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £32,073 - £39,043 a year
- Full-time
- Maintenance
3d
Senior Mechanical Design Engineer (FTC)
Formula 1 —Biggin Hill
- Full-time
- AutoCAD
- Computer literacy
- Engineering
- Store discount
- Annual leave
12d
Project Delivery Lead (DO178)
Expleo —Rochester
- PMP
- Engineering
- Software development
4d
Aviation Programme Director
AECOM —Croydon
- Full-time
- Hybrid work
Part-Time Sales Representative – Commercial Coffee Machines
Beeline Services —Paddock Wood
- Part-time
- Sales
- Customer service
- English
Quick apply
10d

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technical support representative jobs near frant, esx

French Speaking Customer Service Support & After-Sales Care

Aspen Pumps -
Hailsham

Quick apply

Job details

Full-time
Up to £26,000 a year

Qualifications

Microsoft Word
French
Sales support
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

Job Summary

We are seeking a friendly customer-focused and fluent French-speaking Customer Service Support & After-Sales Care Representative to provide exceptional support to our French-speaking customers. The successful candidate will be responsible for handling customer enquiries, resolving issues, managing after-sales requests, and ensuring a positive customer experience throughout the customer journey.

Key Responsibilities

Provide professional customer support via phone, email, in French and English.
Respond promptly to customer enquiries regarding orders, deliveries, returns, warranties, and services.
Handle after-sales support including returns, exchanges, refunds and warranty claims.
Investigate and resolve customer complaints while maintaining a high level of customer satisfaction.
Liaise with internal departments such as logistics, warehouse, sales, and technical support to resolve customer issues.
Maintain accurate customer records.
Follow up with customers to ensure issues have been fully resolved.
Run weekly reports for our key customer’s accounts.
Meet individual and team service level agreements (SLAs) and key performance indicators (KPIs).
Support promotional campaigns and product launches where required.

Requirements

Fluency in French (spoken and written) and good level of English.
Previous experience in customer service or after-sales support is essential.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Ability to work in a fast-paced environment and manage multiple tasks.
Good organisational and time management skills.
Proficiency with Microsoft Office (Excel, Word, Outlook, etc.).
Positive attitude with a strong customer-first mindset.

Preferred Qualifications

Proven experience of a minimum 3 years in a customer service role is required.
Knowledge of order management.
Experience handling warranty claims and returns.

Key Competencies

Customer focus
Active listening
Multitasking
Empathy and professionalism
Attention to detail and accuracy.
Teamwork and collaboration
Adaptability
Strong problem-solving skills with positive attitude.
Time management

Pay: Up to £26,000.00 per year

Ability to commute/relocate:

Hailsham BN27 3GU: reliably commute or plan to relocate before starting work (required)

Location:

Hailsham BN27 3GU (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support representative jobs in frant, esx

French Speaking Customer Service Support & After-Sales Care

Field Service Support Engineer

Operational Support Officer

Digital Technical Support Specialist

BMS Project Engineer / Controls Engineer

Planned Maintenance Stock Condition Surveyor

Electrical QS (fully qualified)

Cyber Security Architect

Sales Representative - Industrial (Ireland)

Parts & Service Advisor

JUNIOR SALES CONSULTANT

Renewables Electrician

Quantity surveyor

Junior Commercial Advisor

Mechanical Design Engineer (FTC)

Multi Skilled Technician - Mechanical

Senior Mechanical Design Engineer (FTC)

Project Delivery Lead (DO178)

Aviation Programme Director

Part-Time Sales Representative – Commercial Coffee Machines

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