Dispatch manager Work, Jobs in Rayleigh, Ess (with Salaries)

Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
Assistant Depot Manager
First Fence —Canvey Island
- £45,000 a year
- Monday to Friday
- Human resources
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Transport Assistant
Pineapple Contracts —Aylesford
- Full-time
- Heavy lifting
- Driving
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Area Manager, Amazon Logistics
Amazon UK Services Ltd. —Harlow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Military - Area Manager LCY2
Amazon UK Services Ltd. —Tilbury
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
TikTok Admin Manager
Big Boss Toys ltd —Wickford
- From £12.71 an hour
- Weekend availability
- Customer service
- Administrative experience
- Supervising experience
- Employee discount
- Flexible schedule
Quick apply
2d
Area Manager
Amazon UK Services Ltd. - A10 —Maidstone
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Business Administration Apprentice – Level 3 Apprenticeship
W. Neal Services Ltd —Rochford
- From £8 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
Quick apply
Yard Manager – Warehouse Supervisor
The Metal Collective —Rochester
- £14 an hour
- Overtime
- In-person
- Annual leave
- Employee discount
Quick apply
11d
Area Manager, AMZL L5
Amazon UK Services Ltd. —Belvedere
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Continuous Improvement Manager
The Bike Club —Rainham
- Full-time
- Salesforce
- Engineering
- English
- Annual leave
Quick apply
Customer Service Admin Intern
AMETEK, Inc. —Langley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Property Inspections Consultant
Beresfords Group —Upminster
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Communication skills
Warehouse Operative
Major Foods Ltd —Barking
- £26,500 a year
- Full-time
- Computer literacy
- Forklift
- Team management
- Free parking
Quick apply
Warehouse Manager
Marshall Motor Group —Ilford
- Management
- Supervising experience
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
8d
Storekeeper
ASR Group —London
- Monday to Friday
- Computer literacy
- English
- Forklift
Mail Order Assistant (PM Shift)
Forbidden Planet —Tilbury
- Full-time
- In-person
Quick apply
8d
Warehouse Operative/Picker
Lash Perfect Group —Loughton
- Full-time
- Forklift
- Warehouse experience
- In-person
- Employee discount
Quick apply
Delivery Station Supervisor
JD.COM INTERNATIONAL UK LTD —London
- Leadership
Quick apply
Warehouse Operations Manager
The Silent Disco Company Ltd —Southend-on-Sea
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Warehouse experience
- In-person
- Employee discount
Quick apply
6d

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Customer & Technical Services Specialist

Monitor Audio Ltd -
Rayleigh

Quick apply

Job details

Permanent | Full-time
£21,200 - £25,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Microsoft Office
Communication skills
Adobe Acrobat

Full job description

Customer & Technical Services Specialist

Monitor Audio Group is a British Audio manufacturer of some of the world’s most respected and innovative high-fidelity brands. There are currently three British brands that make up the group: Monitor Audio, Roksan and Blok, covering solutions for Hi-Fi, Electronics, Home Theatre, Architectural speakers, and Hi-Fi furniture. Each has its own unique story, and each brings the listener closer to the music and film they love.

Monitor Audio Group is proud of its legacy but equally proud of its continuing mission to seek excellence in sound – the worldwide accolades and awards that we receive are testament to the team's continued ambition to innovate and perfect the craft, allowing customers to experience a truly enhanced high-fidelity listening experience.

Monitor Audio Group is now looking to enrich the Customer and Technical Support Department through the placement of a highly motivated and technically minded, Customer & Technical Services Specialist to drive the group’s UK growth ambitions within this segment, and support of its nationwide specialist distribution and independent integration and retail partners.

The role

Reporting to the Customer Service and Technical Manager, the Technical Services Specialist role will involve assisting with technical support queries, handling customer phone calls and booking in returns and repairs with dedicated technicians.

The ideal candidate will have an interest in audio and enthusiasm for providing great customer service across three well-established premium British brands.

You’ll work as part of a close-knit team of experts and play a role in the deployment of the Groups’ global customer support.

Main responsibilities

Manage all customer returns through to closure
Ensure Return Merchandise Authorisation (RMA) process is always followed, and data is maintained in line with procedures
Book collections / dispatch of returns with carriers
Collect card payments from customers as applicable
Process spare parts orders for picking by warehouse
Assist customer services team with other customer queries under the guidance of the Customer & Technical Service Manager
Assist in production of RMA performance statistics and trends analyses
Contribute ideas and solutions towards the department’s goal of improving the customer experience of Monitor Audio customers

Desirable qualities

A basic understanding of customer service principles
Strong communication and writing skills
Familiarity or interest in audio/hi-fi considerably preferred
Proficiency in Microsoft Office and Adobe Acrobat
Ability to work collaboratively in a team
Proactive approach to problem-solving and troubleshooting
Enthusiasm and willingness to learn

Interfaces and reporting lines

The Customer & Technical Services Specialist role will be based at the Monitor Audio HQ, in Rayleigh, Essex. Please email your CV and covering letter to: [email protected].

NO AGENCIES TO APPLY

Pay: £21,200.00-£25,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

dispatch manager jobs in rayleigh, ess

Customer & Technical Services Specialist

Assistant Depot Manager

Transport Assistant

Area Manager, Amazon Logistics

Military - Area Manager LCY2

TikTok Admin Manager

Area Manager

Business Administration Apprentice – Level 3 Apprenticeship

Yard Manager – Warehouse Supervisor

Area Manager, AMZL L5

Continuous Improvement Manager

Customer Service Admin Intern

Property Inspections Consultant

Warehouse Operative

Warehouse Manager

Storekeeper

Mail Order Assistant (PM Shift)

Warehouse Operative/Picker

Delivery Station Supervisor

Warehouse Operations Manager

I want to receive the latest job alerts for dispatch manager in rayleigh, ess

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