Technical support occupations Work, Jobs in Rocester, Sts (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
3d
Microsoft Support Engineer
Pax8 Global —Derby
- Up to £28 an hour
- Full-time
- Microsoft Outlook
- Communication skills
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
8d
Trainee Technical Support Manager
Amcor —Heanor
- Full-time
- Construction experience
- Communication skills
- Time management
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
Engineer - Support
Wesco —Lichfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
8d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
6h
IT Specialist
bet365 —Stoke-on-Trent
- Full-time
- Microsoft Office
Quick apply
Senior IT Technician
Shaw Education Trust —Stoke-on-Trent
- £33,700 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- IT
- Free parking
- Store discount
Quick apply
5h
IT Technician
Sumer —Stoke-on-Trent
- Hybrid work
- Azure
- Windows
- Scripting
Quick apply
1d
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
IT Support Engineer
Luminite IT Services Ltd —Longport
- £30,000 - £35,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
ICT Cluster Support Technician - Telford & Staffordshire
REAch2 Academy Trust —Burton-On-Trent
- £27,187 - £28,985 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick apply
ICT Field Technician (Fixed Term Contract)
Blessed Robert Sutton Catholic Voluntary Academy —Burton-On-Trent
- £28,142 - £31,022 a year
- Weekend availability
- Travel
- School
- Employee assistance programme
8d
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Software troubleshooting
- Microsoft Office
- Travel
8d
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
7d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
3 days ago

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

technical support occupations jobs in rocester, sts

Desktop Support Engineer

Microsoft Support Engineer

Desktop Support Analyst - Derby

Trainee Technical Support Manager

Application Support Analyst (Nights)

Engineer - Support

IT Coordinator

2nd Line IT Support Technician

IT Infrastructure Support Technician

IT Specialist

Senior IT Technician

IT Technician

FDS Installation Engineer

IT Support Engineer

ICT Cluster Support Technician - Telford & Staffordshire

Support Engineer

Support Analyst

ICT Field Technician (Fixed Term Contract)

Service Desk Analyst

First Line Analyst 3

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