Technical support occupations Work, Jobs in Heanor, Dby (with Salaries)

IT Support Technician
Equip Outdoor Technologies UK —Alfreton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
4d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Engineer Level 2
1101 Limited —Sheffield
- From £30,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- IT
- Free parking
- Paid training
Quick apply
1d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Paid training
Quick apply
4d
IT Service Support Analyst
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
21h
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
8d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
Trainee Technical Support Manager
Amcor —Heanor
- Full-time
- Construction experience
- Communication skills
- Time management
Product Support Technician
Blueprint Operations Ltd —Newark-on-Trent
- Full-time
- Microsoft Word
- Analysis skills
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
13d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
14d
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
IT Field Engineer
SBK Computers Ltd —Chesterfield
- From £28,730 a year
- Weekend availability
- Azure
- Windows
- Microsoft Office
- Free parking
- Sick pay
Quick apply
5d
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Revenue Systems Enablement Partner
Ideagen —Ruddington
- Salesforce
- Communication skills
6d

I want to receive the latest job alerts for technical support occupations in heanor, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Equip Outdoor Technologies UK
Alfreton

Quick apply

Job details

Full-time
4 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
Continuous improvement
IT
Communication skills
CompTIA A+

Full job description

Equip Outdoor Technologies UK Ltd based in Alfreton, Derbyshire specialise in the design and marketing of technical outdoor clothing and equipment. Our experienced and enthusiastic team develop innovative designs, manufactured to the highest standard and brought to market throughout the world. Equip Outdoor Technologies own and operate two leading aspirational outdoor brands, Rab and Lowe Alpine. For further information on Equip please visit our website at www.equipuk.com

Our team is based at our Head Office just outside The Peak District National Park off jct28 of the M1 corridor.

Position:

Great opportunity to join our team as IT Support Technician!

As part of our IT team, you’ll be instrumental in delivering first-rate customer service and technical support to our internal users, contributing to the maintenance, reliability and improvement of the company’s software, hardware and business systems environment. You will demonstrate the ability to prioritise your workload based on logged incidents and faults, take ownership of assigned helpdesk tickets, use sound judgement to resolve or escalate issues appropriately, and provide guidance to more junior colleagues where required. You’ll work in close collaboration with our IT Team.

Key Responsibilities of IT Support Technician (including but not limited to):

Provide professional IT software, hardware and business systems support, resolving first-line and appropriately scoped second-line incidents
Support Business IT development and improvement activity as required, applying technical and business knowledge to practical issues
Strive for continuous improvement by questioning existing processes and utilising available tools to enhance efficiency, effectiveness and user experience
Assist with and, where appropriate, take ownership of assigned IT project tasks or workstreams as directed by the IT Manager or Head of IT and Systems
Provide guidance and practical support to junior colleagues, sharing knowledge and escalating matters appropriately
Maintain accurate ticket updates, documentation and handover notes to support service continuity and effective team working

Requirements:

To join us as IT Support Technician you must have:

Essential

Formal IT qualification, relevant technical/business experience, or equivalent knowledge such as CompTIA A+, Microsoft certification or demonstrable practical experience
Good general IT background with practical experience supporting hardware, software, users and business systems
Ability to prioritise workload based on logged incidents, faults, business impact and agreed service expectations
Able to take ownership of assigned helpdesk tickets, investigate logically, communicate clearly, document actions, and ensure resolution or escalation in a timely manner
Professional, proactive and can-do attitude with the confidence to challenge, improve and escalate appropriately
Able to work effectively as part of a team and provide practical guidance or knowledge-sharing to junior colleagues where required
Effective communication skills at all levels, including the ability to translate technical issues into clear business language
Experience of using Microsoft Office and Microsoft 365 tools, including Word, Excel, Outlook and Teams
Demonstrates a methodical approach to troubleshooting IT issues, identifying root cause and reducing repeat incidents
Experience of working with ticketing systems, IT documentation, endpoint support or business applications
Current full driving licence

Desirable

A passion or interest in the outdoors

Other information:

Salary and Benefits:

Competitive salary commensurate with qualifications, skills and experience
Contributory company pension scheme, subject to qualifying conditions
Discretionary profit share bonus scheme
Employee Benefits Platform
Life Assurance Scheme
Online GP & Physio Service
Employee Wellbeing Platform
Hybrid working (discretionary basis, determined by business need) as well as an early finish on Fridays!
Free, unlimited access to LinkedIn Learning training resources
Great staff discounts on our Rab and Lowe Alpine products
Reciprocal trade discounts on climbing, bikes, camping, sailing and running equipment
Casual dress code
Modern facilities with free on-site parking

Closing date for applications is 2 August 2026

For general enquiries please contact: [email protected]

Strictly No Agencies please

Our people are part of one team that is geared to achieving success for the company, and we are strongly committed to inclusivity, promoting equality and celebrating diversity among our staff. We are looking for people who are passionate about and can help live our values of Synergy, Ingenuity, Ambition, Determination and Integrity.

Quick apply

Refine Your Search

technical support occupations jobs in heanor, dby

IT Support Technician

Desktop Support Engineer

IT Engineer Level 2

Desktop Support Analyst - Derby

Holiday Cover Support Analyst (Flexible Hours)

IT Service Support Analyst

Information, Communication Technician (ICT) Apprenticeship

Support Engineer

Application Support Analyst (Nights)

2nd Line Support Engineer - Nottingham based

Trainee Technical Support Manager

Product Support Technician

Desktop Support Analyst

Senior Technical Support Analyst