Senior solution Work, Jobs in Reading, Eng (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Business Analyst
University of Oxford —Oxford
- £49,119 - £58,265 a year
- University
- No degree
- Agile
- Annual leave
4d
Senior HR Business Partner – TJC & Ideal World
Ideal World —Feltham
- £85,000 - £90,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Human resources
- Free parking
- Store discount
Quick apply
14d
Senior ServiceNow Consultant
Technosys Limited —Chesham
- Management
- Sales
- IT
Senior Revenue Management Analyst - UK
Avis Budget Group —Bracknell Forest
- Hybrid work
- Analysis skills
- Business
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Senior Program Manager
ASSA ABLOY —Reading
- Part-time
- Spanish
- Computer Science
- PMP
- Annual leave
Senior Business Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £350 - £400 a day
- Analysis skills
- Mentoring
- Agile
Operation and Business Manager
Berkshire Healthcare NHS Foundation Trust —Reading
- £81,774 - £93,879 a year
- Part-time
- Master's degree
- Free parking
- Annual leave
6d
Senior Delivery Consultant
Basis Technologies —Bracknell
- Full-time
- Hybrid work
- Azure
- DevOps
- Travel
- Employee assistance programme
- Referral programme
13d
Senior Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Quick apply
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
2d
Senior Developer - Permanent
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Salesforce
- Continuous improvement
- JavaScript
Senior Global Skills Excellence Program Manager (contract)
Microsoft EMEA —Reading
- £215 - £242 a day
- Full-time
- Hybrid work
- Management
- Contracts
- AI
Head of Operations
East Berkshire Primary Care Out of Hours —Bracknell
- £65,000 - £72,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Store discount
- Employee discount
Quick apply
14d
Delivery Manager
HM Courts & Tribunal Service —Reading
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Annual leave
- Employee discount
5d
Senior Contracts Manager
Thales —Reading
- Full-time
- Mentoring
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
11d
Senior System Specialist (SuccessFactors)
QinetiQ —Farnborough
- £57,150 - £63,500 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Employee discount
2d
Senior Insights Analyst
Primark —Reading
- Data analysis skills
- SQL
- Analysis skills
3d
Senior Leader, Project Management – Commercial Excellence
Cytiva —Little Chalfont
- £135,000 - £160,000 a year
- Full-time
- Engineering
- Bachelor's degree
- Travel
- Annual leave

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senior solution jobs near reading, eng

Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Full-time
£60,000 a year

Qualifications

Power BI
Team management

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Aug 7 2026

circa £60,000 plus car (£5,100) and bonus

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative – with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

senior solution jobs in reading, eng

Senior Customer Experience Manager

Director of Key Accounts

Senior Business Analyst

Senior HR Business Partner – TJC & Ideal World

Senior ServiceNow Consultant

Senior Revenue Management Analyst - UK

Senior Program Manager

Senior Business Analyst

Operation and Business Manager

Senior Delivery Consultant

Senior Implementation Consultant

Strategic Client Solution Lead

Senior Developer - Permanent

Senior Global Skills Excellence Program Manager (contract)

Head of Operations

Delivery Manager

Senior Contracts Manager

Senior System Specialist (SuccessFactors)

Senior Insights Analyst

Senior Leader, Project Management – Commercial Excellence