Part time remote it helpdesk Work, Jobs (with Salaries)

Helpdesk Analyst
Remson IT & Cyber Security —Wales
- £21,158.00 - £24,784.50 a year
- Part-time
- Remote
- Computer networking
- IT
- Communication skills
- Work from home
Quick apply
1d
IT Support Engineer
Radar Healthcare —Leeds
- Up to £35,000 a year
- Hybrid work
- Microsoft Access
- Azure
- AWS
- Work from home
- Employee assistance programme
Quick apply
15h
Tier 1 - IT Helpdesk Engineer
Business Computer Solutions —Ramsgate
- From £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Profit sharing
- Paid training
Quick apply
IT Engineer Level 2
1101 Limited —Sheffield
- From £30,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- IT
- Free parking
- Paid training
Quick apply
2d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
Service Desk Engineer
CYAN Solutions Ltd —Waterlooville
- £28,000 a year
- Weekend availability
- Hybrid work
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
13d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Schools IT Technician
Commercial Services Group —West Malling
- £25,948.96 - £28,500.00 a year
- Full-time
- Hybrid work
- Computer networking
- Classroom experience
- IT
- Annual leave
- Employee discount
Quick apply
8d
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- Engineering
- Windows
- Computer networking
- Annual leave
- Employee assistance programme
2d
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
6d
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
IT Engineer - Cloud & Infrastructure
Excellence IT (UK) Ltd —Caerphilly
- £35,000 - £45,000 a year
- Full-time
- Azure
- Customer service
- Computer networking
- Free parking
- Store discount
Quick apply
1d
Asp.net webforms Software Developer
Pillar Software Ltd. —Remote
- £38,500 - £60,000 a year
- Full-time
- Remote
- Azure
- Analysis skills
- Software development
- Annual leave
- Flexitime
Quick apply
9d
IT Field Engineer
Brayley —Enfield
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
7d
Solutions Engineer - Remote
Siena AI —London
- Full-time
- Remote
- Sales
- APIs
- AI
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply

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Helpdesk Analyst

Remson IT & Cyber Security
Wales

Quick apply

Job details

Part-time
£21,158.00 - £24,784.50 a year
1 day ago

Benefits

Casual dress
Work from home

Qualifications

IT support
Computer networking
IT
Communication skills
Time management
Help desk
Welsh

Full job description

Part-Time Helpdesk Analyst (Remote)

Location: South Wales

Hours: Part-time, flexible around studies

Salary: Dependent on experience

About Remson

Remson IT Ltd is a South Wales-based Managed Service Provider that helps organisations stay productive, secure and compliant. Through our CyberCare+ service, we provide a hybrid approach that brings together IT support, cyber security and GRC, making the role broader than a standard MSP helpdesk position.

We believe technology should put people first. Our values centre on integrity, fairness, inclusion, continuous learning and excellent customer service.

About the Role

We are looking for a motivated and enthusiastic student or early-career professional to join our team as a Part-Time Helpdesk & GRC Analyst.

This role is ideal for someone studying Cyber Security, Computing, Information Technology or a related subject who wants practical experience at the intersection of IT support, cyber security and governance, risk and compliance (GRC).

Working within Remson’s CyberCare+ service, you will support real client environments while developing hands-on skills in Microsoft 365, Cyber Essentials, compliance processes, documentation management and day-to-day IT support.

Key Responsibilities

Provide first-line IT support to clients by email, telephone and remote support tools.
Log, track and update support tickets.
Assist with Microsoft 365 administration and user management.
Monitor security alerts and investigate issues where appropriate.
Support Cyber Essentials and cyber security compliance activities.
Maintain technical and compliance documentation.
Assist with onboarding and offboarding users.
Help perform routine system health checks and reporting.
Escalate technical issues when required.
Contribute to continuous improvement of processes and client services.

What We're Looking For

Essential

Strong interest in IT and cyber security.
Excellent communication skills.
Good organisational and time management abilities.
A willingness to learn and develop new skills.
Ability to work independently while remaining part of a remote team.
Professional and customer-focused approach.

Desirable

Studying towards a degree in Cyber Security, Computing or a related subject.
Knowledge of Microsoft 365.
Familiarity with Cyber Essentials.
Understanding of networking fundamentals.
Experience using helpdesk or ticketing systems.
Fluent in Welsh

What You'll Gain

Real-world experience within a hybrid IT, cyber security and GRC service provider.

Exposure to cyber security and compliance projects.
Mentoring and support from experienced professionals.
Flexible working around study commitments.

Experience that will strengthen future applications for cyber security, IT support, Microsoft 365 and GRC roles.

Diversity and Inclusivity

Remson IT Ltd is committed to providing equal opportunities and welcomes applications from people of all backgrounds. We believe a diverse and inclusive workforce makes us stronger, and we encourage applications from anyone with the skills, attitude, and potential to succeed in the role.

Pay: £21,158.00-£24,784.50 per year

Benefits:

Casual dress
Work from home

Work Location: Remote

Quick apply

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