Technical support occupations Work, Jobs in Accrington, Lan (with Salaries)

IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
6d
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
7d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
IT Technician
VB DISTRIBUTION —Darwen
- Up to £25,000 a year
- Full-time
- Windows
- Organisational skills
- In-person
Quick apply
Enterprise Service Desk Engineer
Zen Internet —Rochdale
- From £30,000 a year
- Overtime
- Hybrid work
- Communication skills
- Employee discount
- Sick pay
Quick apply
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
14d
Desktop Engineer
Teleperformance —Manchester
- £27,162.49 a year
- Microsoft Outlook
- Continuous improvement
- SharePoint
1d
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
12d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
13h
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
1d
Technical Administrator
Remtek Systems Ltd —Salford
- £28,000 - £29,000 a year
- Overtime
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
First Line Technical Support Engineer ( VoIP )
ProVu Communications —Huddersfield
- £25,500 - £26,000 a year
- Full-time
- IT
- Linux
- In-person
- Sick pay
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Customer service
- Computer literacy
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
13d
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- Communication skills
- Gym membership
Quick apply
Internal IT Technician
Datel Computing —Warrington
- £27,500 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
15h

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IT Apprentice

Presspart -
Blackburn

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Free parking
Profit sharing
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Software deployment
GCSE
Windows
Network infrastructure
Continuous improvement
Computer hardware
Technical support incident logging
Computer networking
SharePoint
Technical writing
Software testing
IT incident logging
Application support
Network monitoring
Incident log maintenance
BTEC
Communication skills
A Level
Mobile devices
VPN

Full job description

IT Apprentice

Overview

This is an excellent opportunity for an enthusiastic individual to begin a career in Information Technology within a global manufacturing organisation. As an IT Apprentice, you will gain practical experience supporting users, IT infrastructure, business systems, and technology projects while working towards a recognised IT qualification.

The role is designed to develop the knowledge, skills, and behaviours required to progress into a future IT Support Technician, IT Co-ordinator, or other IT professional role. The successful candidate will work closely with the IT team and receive mentoring and structured training whilst contributing to the day-to-day operation of IT services across the business.

The position supports the organisation's technology environment, including Microsoft 365, end-user devices, manufacturing systems, networking infrastructure, and IT security processes.

Your Key Responsibilities

User Support & Daily Operations

Provide first-line IT support to users across office and manufacturing environments.
Assist with troubleshooting hardware, software, printing, and connectivity issues.
Support the setup, installation, and configuration of desktop PCs, laptops, mobile devices, and peripherals.
Assist users with Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Log, update, and track incidents and service requests through the IT support process.
Maintain accurate records of IT assets and equipment.
Assist with basic user training and the creation of support guides and documentation.

Infrastructure & Systems Support

Learn to support and maintain server and virtualised environments under supervision.
Assist with software patching and system updates.
Help monitor network equipment, wireless access points, VPN connectivity, and business systems.
Support manufacturing technology including barcode scanners, label printers, shop-floor devices, and related equipment.
Assist with maintaining business-critical systems and services.
Support physical security technologies such as CCTV and access control systems.

Security & Compliance

Assist with maintaining IT security standards and best practices.
Help ensure devices remain updated with approved software and security patches.
Support backup monitoring and routine maintenance checks.
Learn about data protection, cybersecurity awareness, and information security processes.
Report security concerns or system issues promptly to the IT team.

Project Work

Participate in IT projects, software deployments, hardware rollouts, and technology upgrades.
Assist with testing new applications, systems, and equipment.
Support digitalisation and continuous improvement initiatives across the business.
Contribute ideas for improving IT services and processes.

Communication & Collaboration

Work closely with members of the local IT team and Group IT colleagues.
Communicate professionally with users at all levels of the organisation.
Escalate technical issues appropriately when additional support is required.
Maintain clear and accurate documentation of support activities and solutions.
Participate in meetings and projects involving multiple departments.

Health & Safety

Promote health, safety, and wellbeing throughout the Company.
Carry out all duties in accordance with Company Health & Safety policies and procedures.
Work safely in both office and manufacturing environments.

Development & Learning

Complete all apprenticeship-related coursework and assessments.
Attend internal and external training as required.
Develop knowledge of Microsoft technologies, networking, security, systems administration, and manufacturing IT environments.
Take ownership of personal development and continuously build technical skills.

Education & Training

Essential

GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
Passion for Information Technology and technology-related problem solving.
Good communication and interpersonal skills.
Willingness to learn and develop new technical skills.
Organised and able to manage multiple tasks.
Ability to work effectively as part of a team.

Desirable

A-Level, BTEC, or equivalent qualification in IT, Computing, or a related subject.
Previous experience building, repairing, or troubleshooting computers.
Knowledge of Microsoft Windows and Microsoft 365 applications.
Understanding of computer hardware, networking, or cybersecurity fundamentals.

Key Capabilities & Skills

Enthusiastic and eager to learn.
Customer-focused approach.
Strong attention to detail.
Positive and professional attitude.
Logical thinker with strong problem-solving skills.
Reliable and dependable.
Comfortable working in both office and production environments.
Good written and verbal communication skills.
Ability to follow procedures whilst developing independent working skills.

What We Offer

Structured IT Apprenticeship programme.
Hands-on experience in a busy manufacturing IT environment.
Exposure to Microsoft 365, networking, servers, cybersecurity, ERP and MES systems, and IT projects.
Support from experienced IT professionals.
Opportunities for progression into permanent IT support and infrastructure roles following successful completion of the apprenticeship.

What we offer:

40 hrs per Week - Monday to Friday
26 days holiday plus Bank Holidays
Company Pension Scheme - 8% ERS contribution
Profit related bonus scheme
BUPA Health Care

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Profit sharing
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in accrington, lan

IT Apprentice

Helpdesk Advisor

Customer Support – Technical Support Specialist

IT Technician

Enterprise Service Desk Engineer

Software Support Engineer - SQL

Desktop Engineer

Tech Onboarding & Support Specialist

Technical Helpdesk Agent

IT Support Engineer (1st Line)

IT Support Analyst

IT Support Officer - Medical School

IT Support Engineer

Technical Administrator

First Line Technical Support Engineer ( VoIP )

IT Service Desk/Site Engineer

Customer Support Technician - Gamma Business

IT Support Technician

System Support Specialist - North America

Internal IT Technician

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