Technical operator Work, Jobs in Birtley, Twr (with Salaries)

Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Laser Operator
Wilson Associates Ltd —Stanley
- £14.39 - £15.07 an hour
- Temporary
- Forklift
- In-person
- Hand tools
- Free parking
Quick apply
12d
CNC Miller Setter/Operator
Washington ENG —Washington
- From £17 an hour
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
8d
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Java
Quality Assurance Technician
Greggs —Newcastle upon Tyne
- £35,000 a year
- Full-time
- Bakery
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Supplier Payments Reconciliation Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
SHEQ Advisor
United Infrastructure —Washington
- Full-time
- Driving
- Construction experience
Quick apply
Process Operator
Essity —Newcastle upon Tyne
- Full-time
- Maintenance
- Computer skills
- Communication skills
Customer Relations Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Employee discount
Casual Rugby Systems Operator - Newcastle
Hawk-Eye Innovations (HEI) —Newcastle upon Tyne
- £14 an hour
- 8 hour shift
- Engineering
- Bachelor's degree
- No degree
5d
Production Operator - FTC 12 Months
Avery Dennison Materials Europe —Cramlington
- Full-time
- Continuous improvement
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
6d
PUWER Engineer
Intelect UK Ltd —Middlesbrough
- Up to £20 an hour
- Overtime
- Analysis skills
- Organisational skills
- In-person
Quick apply
11d
Technical Engineer
TT2 —Wallsend
- £3,507 - £53,787 a year
- Full-time
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Production Operator
Dellner Glass Solutions —Consett
- From £12.71 an hour
- Full-time
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
4d
Senior Software Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Computer Science
- DevOps
- Engineering
Quick apply
Senior Buyer
OpenWorks Engineering —Prudhoe
- From £40,000 a year
- Travel
- Communication skills
Quick apply
13d
Graduate Engineering Opportunities (Mechanical, Electrical, Software)
OpenWorks Engineering —Prudhoe
- Full-time
- Engineering
- Communication skills
Quick apply
Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
Assistant Engineering Manager
Balfour Beatty —Newcastle upon Tyne
- Part-time
- Hybrid work
- Engineering
- Project management
- Annual leave
IT Delivery - Web Developer - IT4
Parkdean Resorts —Newcastle upon Tyne
- £60,000 a year
- Azure
- JavaScript
- Resort
- Store discount
- Employee assistance programme
Quick apply

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Customer Services Software Engineer

OpenWorks Engineering -
Prudhoe

Quick apply

Job details

Full-time
From £35,000 a year

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Car scheme

Qualifications

Computer Science
Engineering
C++
Physics
Computer networking
APIs
Linux
Communication skills
Debugging

Full job description

The Opportunity

We're looking for a Customer Services Software Engineer to help customers get the most from cutting-edge defence technology that protects the territory and airspace of NATO countries and their allies. This role is ideal for a software engineer who enjoys solving complex technical problems, working directly with customers and getting hands-on with existing codebases and live systems. You'll work closely with experienced engineering teams, develop deep knowledge of our products, and play a key role in supporting innovative surveillance, sensing and tracking technologies deployed around the world.

As a Customer Support Engineer, you'll be hands-on with debugging complex existing software systems, primarily in C++ and Linux environments and play a key role in customer success through troubleshooting with occasional international travel.

Security Vetting Information

OpenWorks Engineering operates within the defence sector. As part of our recruitment and onboarding processes, we collect information that may be required to support future security vetting and clearance requirements, should these become necessary during employment.

Who We Are

OpenWorks is a rapidly growing business operating globally with a passion for exceptional engineering and building on a legacy of defence innovation in the North East of England.

Our products provide ultra-high performance, real-time detection, tracking, identification and targeting of dynamic aerial threats. They have been deployed internationally to protect high profile military and civilian assets, and contribute towards the defeat of nuisance, misguided and maliciously deployed drones during operations.

We are very proud to have supported a wide range of law enforcement and military operators, protecting many of the most high profile sites and individuals around the world.

The amazing things we do are only possible because of a dedicated and passionate team.

Why You’ll Love Working With Us

Join a high-energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do.

Here’s what our benefits have to offer:

Rewarding Success - Competitive salary, starting from £35,000, plus a discretionary annual bonus of up to 25% of salary alongside a structured pay progression framework.

Enhanced Pension – Up to 8% employer-matched contributions to help you plan for the future.

More Time to Recharge – 25 days’ holiday plus public holidays, long-service rewards, and the option to buy up to 5 extra days.

Breakfast & Lunch on Us – Enjoy team breakfasts and freshly prepared lunches every day courtesy of Chef Mark and his team.

Health & Wellbeing – Private healthcare and life assurance for added peace of mind.

Sustainable Travel – Salary sacrifice schemes, including EV car and Cycle to Work options.

Team Socials – Regular events, from quiz nights and football to board games and more.

Learning & Growth – A culture that empowers you to challenge, grow and make an impact, plus a £250 annual learning budget to invest in the development that matters most to you.

Join a high-energy, collaborative team where great ideas thrive, challenges are embraced, and people genuinely love what they do.

What You'll Be Doing

Technical Support: Act as a primary technical contact for customers, troubleshooting and resolving complex software issues.
Customer Integration: Support customers during the integration of our product APIs into their own software environments.
Problem Investigation: Investigate and diagnose issues in real time, including through remote sessions and live operational environments.
Cross-Functional Collaboration: Work closely with the Core Software team and other internal teams to feedback issues and support ongoing product improvements.
Customer Guidance: Provide clear technical guidance and support throughout the customer integration journey.
Continuous Improvement: Contribute to the improvement of support processes and the overall customer experience.
International Travel: Undertake occasional overseas travel to support customers on-site when required.

What We're Looking For

Essential

Academic Background: A degree in Computer Science, Engineering, Physics or a related discipline
C++ Knowledge: Good working knowledge of C++.
Linux Experience: Experience working within Linux environments.
Software Debugging: Experience writing and debugging software, with the ability to work within existing codebases.
Networking Knowledge: Understanding of networking and communication protocols, with the ability to diagnose and resolve integration and connectivity issues.
Attention to Detail: Strong curiosity, creativity, and attention to detail.
Communication Skills: Clear and effective written and verbal communication skills.
Travel Flexibility: Willingness to travel overseas for short customer support trips.

Desirable

Product Improvement Mindset: Ability to identify opportunities for product and process improvements.
Troubleshooting Resilience: Persistence, patience, and resilience when working through complex technical and customer issues.

More About Us

Vision

Help protect the territory and airspace of NATO countries and their allies.

Mission

Be a world-leading provider of autonomous technology for Surveillance applications and Defence.

Values

Be a Good Egg: Earn respect, have mutual trust and be honest.

Do cool stuff: We develop cool tech with an awesome team, and we get stuff done.

Be empowered: We are autonomous, reliable and take personal responsibility.

We are one team: Look out for each other and the team.

Things go wrong: Fail fast, learn and move on.

Have fun: We’re doing amazing things with passionate people.

Quick apply

Refine Your Search

technical operator jobs in birtley, twr

Customer Services Software Engineer

Laser Operator

CNC Miller Setter/Operator

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Quality Assurance Technician

Supplier Payments Reconciliation Clerk

SHEQ Advisor

Process Operator

Customer Relations Clerk

Casual Rugby Systems Operator - Newcastle

Production Operator - FTC 12 Months

PUWER Engineer

Technical Engineer

Production Operator

Senior Software Engineer

Senior Buyer

Graduate Engineering Opportunities (Mechanical, Electrical, Software)

Technical Support Specialist (Hybrid)

Assistant Engineering Manager

IT Delivery - Web Developer - IT4

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