Customer relations manager Work, Jobs in Brighton (with Salaries)

Learning and Development Operations Coordinator
Rakuten Global —Brighton
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Strategic Employee Relations Business Partner
Civil Aviation Authority —Gatwick Airport
- £75,000 - £80,000 a year
- Full-time
- Management
- Analysis skills
- Presentation skills
5d
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
Workplace Experience Manager
NAA-Jones Lang LaSalle Resources —Brighton
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Employee Relations Advisor - 12 month fixed term
Gatwick Airport Limited —Gatwick Airport
- From £44,000 a year
- Hybrid work
- Free parking
- Employee discount
3d
Team Manager - Safeguarding Adults Hub & Team Manager - Safeguarding Enquiries Team
WSCC —Horsham
- £55,057 - £58,829 a year
- Full-time
- Hybrid work
- Nursing home
- Travel
- IT
10d
Employee Relations Advisor
Gatwick Airport Limited —Gatwick Airport
- From £44,000 a year
- Hybrid work
- Free parking
- Employee discount
3d
Customer Service Officer
ABM —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
10d
Customer and Trading Manager - Nightshift
Sainsbury's —Worthing
- £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
7d
Senior Parking Services Supervisor
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Presentation skills
- AI
7d
Senior HR Business Partner
Air Partner —Gatwick Airport
- £55,000 - £65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
People Advisor (Southern Water Contract)
Lanes Group —Worthing
- £35,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick apply
21h
Customer Service Advisor – Spanish Speaker
Fender —East Grinstead
- Microsoft Word
- Spanish
- Microsoft Excel
Senior Manager, Group Business Applications
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Microsoft Office
- Hotel
Civil Engineer
M Group —Brighton
- £50,000 - £55,000 a year
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
Growth Manager Commercial Sales
ClearCorrect —Crawley
- Full-time
- Management
- Sales
- Microsoft Office
12d
Duty Manager
Wave Active Limited —Peacehaven
- £23,753.52 a year
- Weekend availability
- Bar
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Area General Manager
Sussex Plumbing Supplies —Polegate
- Full-time
- Sales
- Customer service
- Plumbing
- Annual leave
- Employee assistance programme
Quick apply

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customer relations manager jobs near brighton

Learning and Development Operations Coordinator

Rakuten Global -
Brighton

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Office
Organisational skills
Communications
LMS
Communication skills
Workday

Full job description

Job Description:

Brighton/London
6-months contract

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Job summary

This is an L&D Operations role; you will work within the Global Talent Management & Inclusion Team (GTMI) supporting both the Learning and Development and Talent Management teams. Strong candidates will be enthusiastic, dedicated, and focused on strategic development and delivery of Rakuten’s learning and development programs. The candidate will be a highly motivated professional with demonstrated organizational and communication skills. This will be a 6-month fixed term contract working hybrid from our Frederick Place, Brighton location.

The candidate should be extremely proactive, responsible, detail-oriented, and demonstrate a high-level of initiative. Additionally, the candidate must be able to grow positive working relationships with partners and colleagues across all geographical regions. The candidate must be flexible and possess outstanding intuition and decision-making skills.

Roles & Responsibilities

Operational

Optimism University’s regional point person for the use of the Learning Management System (LMS), Absorb
Provide Tier 2 global support for LMS and training enquiries alongside acting as point of contact for Tier 1 Zendesk Support
Assist in the creation of reports that outline trends in learning and YTD metrics
Support in the administration of external learning platform Udemy
Assist in the support of business unit specific requests in relation to the LMS
Assist the wider Operations team with ad-hoc requests and projects
Ensuring global SOP’s and FAQ’s are kept up to date

Training Coordination

Support Programme Managers in the coordination and administration of global programmes
Creating, editing, and maintaining global courses on the LMS, Absorb
Administering pre-work and post-work when necessary
Manage the DiSC and EPIC platform for administration of global assessments
In partnership with Programme Managers, work with platforms such as Powtoon and Articulate to create training material

Communications & Marketing

Work with global Corporate Communications teams to send out Spotlight Courses, Quarterly Newsletters, and any ad-hoc marketing requirements
Work with the internal team to effectively market programmes

Minimum Requirements

Technical /functional expertise

Strong MS Office knowledge, ideally within MS Excel

Desired Requirements

Experience managing and executing on coordination of different learning and development programs
Strong organizational, written and verbal skills
Ability to prioritize tasks and projects with little guidance
Experience managing and executing on coordination of different learning and development programs
Strong organizational, written and verbal skills
Ability to prioritize tasks and projects with little guidance
Ability to build partnerships with key stakeholders
Ability to work well with others globally and support different time zones in a timely manner
A can-do attitude and a willingness to pitch in
Experience working as an administrator with an LMS; preferably, Workday Learning

Personal effectiveness

Self initiating and time management
Excellent written and verbal communication
Organised, attention to detail
Proactive, collaborative
Open to change, is flexible in an evolving environment

Results focus

Attention to detail
Strong problem-solving skills, initiative and sense of urgency
Support in building a trusting and respectful culture

Teamwork

A team player that can integrate and collaborate with all stakeholders
Working within a confidential environment

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Apply Now

Refine Your Search

customer relations manager jobs in brighton

Learning and Development Operations Coordinator

Partner Onboarding Coordinator

Senior Reward Specialist - 12 month Fixed Term Contract

Strategic Employee Relations Business Partner

Associate Director- Programme Delivery

Workplace Experience Manager

Employee Relations Advisor - 12 month fixed term

Team Manager - Safeguarding Adults Hub & Team Manager - Safeguarding Enquiries Team

Employee Relations Advisor

Customer Service Officer

Customer and Trading Manager - Nightshift

Senior Parking Services Supervisor

Senior HR Business Partner

People Advisor (Southern Water Contract)

Customer Service Advisor – Spanish Speaker

Senior Manager, Group Business Applications

Civil Engineer

Growth Manager Commercial Sales

Duty Manager

Area General Manager

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