Customer experience agent Work, Jobs in Reading, Eng (with Salaries)

Call Centre Agent- Customer service (full-time)
easyStorage —Cookham
- £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Business Development Representative (Full-Time)
Pink Elephant EMEA —Reading
- Full-time
- Sales
- English
- Business development
- Life insurance
Quick apply
Customer Service Agent - Reading
SIXT UK —Reading
- £29,447.81 a year
- Weekend availability
- Sales
- English
- Driving
- Free parking
- Paid training
Quick apply
Car Parts Delivery Driver (Long Distance)
ASM Auto Recyling —Thame
- From £27,500 a year
- Full-time
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
7d
Customer Service Agent
Auxillis —Reading
- £30,143 a year
- Annual leave
- Employee discount
Quick apply
3d
Reservations and Events Agent
Valor Hospitality —Reading
- £12.85 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
4d
Sea Freight Import Clerk
KRL —Aldershot
- £28,000 - £30,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Client Success & Practice Coordinator
Directive Finance Ltd —Wallingford
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Financial services
- Profit sharing
- Flexitime
Quick apply
10d
International Operations Agent I
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- English
- Annual leave
Membership Sales Advisor
Leisure Solutions Community Trust —Oxford
- £29,323 a year
- Part-time
- Business development
- IT
- Communication skills
- Employee assistance programme
Security Supervisor - CAMPUS Reading International
Savills Management Resources —Reading
- £14.73 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Business Support Administrator (12 Month Fixed Term Contract)
Menzies LLP —Staines-upon-Thames
- Customer service
- Microsoft Office
- Administrative experience
Part Time Development Manager
Churchill Retirement PLC —Reading
- £17,857 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Facilities & Office Manager - Basingstoke (on-site)
Macmillan —Basingstoke
- From £40,000 a year
- Full-time
- Management
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Operations Assistant
Serco Leisure Operating Limited —Bisham
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Communication skills
- Annual leave
- Flexible schedule
Customer Service Agent
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- Customer service
- Computer literacy
- Salesforce
- Free parking
- Work from home
Logistics Operative
UK Research and Innovation (UKRI) —Didcot
- £25,842 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
7d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Reservations / Groups / M&E Executive
voco Reading Hotel —Reading
- Full-time
- Hotel
- Accounting
- In-person
Quick apply

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Call Centre Agent- Customer service (full-time)

easyStorage -
Cookham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
Employee discount
Gym membership
On-site parking

Qualifications

CRM software
Customer service
English
Microsoft Office
Zendesk
Organisational skills
Communication skills

Full job description

Customer Experience Advisor Overview

Location: Q1, 60 Norden Road, Maidenhead, SL6 4AY
Salary: £26,500 per annum
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)

About the Role

We're looking for enthusiastic and customer-focused Customer Experience Agents to join our growing team at easyStorage.

If you're passionate about delivering exceptional customer service, enjoy problem-solving, and love helping people, we'd love to hear from you. You'll be the first point of contact for our customers, providing support via telephone and email while ensuring every interaction leaves a lasting positive impression.

As part of our Customer Experience team, you'll play a key role in creating "Raving Fans" by delivering outstanding service in a fast-paced, supportive environment.

Key Responsibilities

Deliver exceptional customer service via telephone and email.
Handle customer enquiries, bookings and account queries efficiently.
Resolve customer issues professionally and empathetically.
Maintain accurate customer records using CRM systems.
Work collaboratively with colleagues and franchise partners to provide the best customer experience.
Take ownership of customer enquiries through to resolution.
Identify opportunities to improve customer satisfaction and service delivery.

About You

We're looking for someone who has:

Previous customer service experience, ideally within a telephone and email-based environment.
Excellent verbal and written communication skills.
Strong attention to detail and organisational skills.
A positive, empathetic and professional approach to customer service.
The ability to prioritise tasks and remain calm in a fast-paced environment.
Confidence using Microsoft Office and CRM systems. Experience using Zendesk or a similar customer service platform would be a distinct advantage.
A proactive attitude, willingness to learn and a genuine desire to deliver an exceptional customer experience.

Previous self-storage experience is beneficial but by no means essential, as full training will be provided.

Working Hours

Monday to Friday
8:00am – 5:00pm
40 hours per week
Office-based role

Benefits

£26,000 annual salary
Free on-site parking
Free gym membership
On-site café
20% discount on storage
Company events & team socials
Smart casual dress code
Full training and ongoing development
Friendly, supportive working environment

Requirements

Ability to reliably commute to Q1, 60 Norden Road, Maidenhead, SL6 4AY, or relocate before starting work.
Right to work in the United Kingdom.

If you're passionate about providing outstanding customer service and want to join a growing, friendly team where you can make a real impact every day, we'd love to hear from you.

Pay: £26,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Gym membership
On-site parking

Ability to commute/relocate:

Cookham SL6 4AY: reliably commute or plan to relocate before starting work (required)

Experience:

call centre agent: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in reading, eng

Call Centre Agent- Customer service (full-time)

Business Development Representative (Full-Time)

Customer Service Agent - Reading

Car Parts Delivery Driver (Long Distance)

Customer Service Agent

Reservations and Events Agent

Customer Care Agent

Sea Freight Import Clerk

Client Success & Practice Coordinator

International Operations Agent I

Membership Sales Advisor

Security Supervisor - CAMPUS Reading International

Business Support Administrator (12 Month Fixed Term Contract)

Part Time Development Manager

Facilities & Office Manager - Basingstoke (on-site)

Operations Assistant

Customer Service Agent

Logistics Operative

JUNIOR SALES CONSULTANT

Reservations / Groups / M&E Executive

I want to receive the latest job alerts for customer experience agent in reading, eng

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