Software & Work, Jobs in Gosforth, Twr (with Salaries)

Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
15h
Junior Software Engineer
AX-ai Limited —Gateshead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- SQL
- JavaScript
- Software development
- Free parking
Quick apply
Sage Support Technician (Entry Level)
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
- Communication skills
1d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Employee assistance programme
12d
Cyber Security Engineer
Lockheed Martin Corporation —Newcastle upon Tyne
- £93,500 - £116,500 a year
- Full-time
- University
- Employee assistance programme
- Employee discount
AI Automation Apprentice
Sage —Newcastle upon Tyne
- Azure
- Mentoring
Insights Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Analysis skills
- Presentation skills
- Analytics
8d
Software Engineering Graduate - Newcastle
Sage —Newcastle upon Tyne
- Computer Science
- Engineering
- Software development
- Employee discount
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Java
- Agile
MIS & Compliance Administrator
Tyneside Training Services Limited —Killingworth
- £27,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
- Free parking
Quick apply
Junior DevOps Engineer
Giacom —Prudhoe
- Hybrid work
- DevOps
- AWS
- Python
- Annual leave
Quick apply
Full Stack Java Developer
Version 1 —Newcastle upon Tyne
- Full-time
- Java
- AWS
- Project management
- Employee assistance programme
- Employee discount
Quick apply
Applied AI Engineer (.NET/C#)
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
12d
Content Designer
Scrumconnect Consulting —Newcastle upon Tyne
- £55,000 - £60,000 a year
- Travel
- Agile
- Communication skills
AI Software Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
12d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Doctoral degree
- Computer Science
- Master's degree
6d
Developer
Lumanorth —Newcastle upon Tyne
- C++
- JavaScript
- Software development

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software & jobs near gosforth, twr

Desktop Support Engineer - New Castle - Temp

Intuit ED Ltd -
Cramlington

Quick apply

Job details

Part-time
15 hours ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Desktop support
Minor repairs
Customer service call handling
Hardware repair
Computer repair
Inbound customer enquiry call handling
MCP
Equipment repair
Ticket management
Maintenance
Microsoft Office Suite
Windows
Breakdown recovery
Microsoft Office
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Mac OS
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory
CompTIA A+
Planned maintenance
Remote diagnostics
Mobile devices

Full job description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows & Mac Desktop support.

Position Responsibilities and Functions

Provide first/second level contact and problem resolution for customer issues
Work with Third Party Vendors to remediate complex AV issues as needed
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010 & authorized desktop application
Should have basic knowledge of Mac operating system, to support Apple pc users
Install, upgrade, support and troubleshoot for printers, computer hardware
Performs general preventative maintenance tasks on computers, laptops, printers
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Asset Management.

Required Minimum Qualifications and Skills

Demonstrate competent experience based on the job description above
Desired CompTIA A+, Microsoft Certified Professional (MCP) or better
Minimum of 24 months’ years of IT experience
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Client anti-virus & encryption solutions, Helpdesk ticketing systems
Mobile device management including IOS and Android devices, Windows PC/laptop management via Active Directory
Proven analytical, troubleshooting and problem- solving skills
Proven ability to multi-task, effectively determine priorities and meet SLA’s
Excellent communication relationship-building and internal customer service skills
Adaptable and flexible in a fast-changing industry and work environment
Willing to work off-hours and weekends when required for projects or emergency support

Job Type: Part-time

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software & jobs in gosforth, twr

Desktop Support Engineer - New Castle - Temp

Junior Software Engineer

Sage Support Technician (Entry Level)

IT Support Technician

IT Technician

Cyber Security Engineer

AI Automation Apprentice

Insights Analyst

Software Engineering Graduate - Newcastle

Automation Tester - Newcastle

MIS & Compliance Administrator

Junior DevOps Engineer

Full Stack Java Developer

Applied AI Engineer (.NET/C#)

Content Designer

AI Software Engineer

Technology Analyst - PMO (UK Remote)

Business Analyst - Newcastle

Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom

Developer

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