Field manager Work, Jobs in Culham, Oxf (with Salaries)

Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Didcot
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Field Manager
Deeland Ltd t/a ServiceMaster —Newbury
- Full-time
- Management
- Maintenance
- Supervising experience
Quick apply
Lead Programme Facilitator & Volunteer Manager (Youth Mental Health)
Oxfordshire Discovery College —Didcot
- £27,694 - £30,024 a year
- Part-time
- Hybrid work
- Computer literacy
- Administrative experience
- Supervising experience
Quick apply
Mental Health and Wellbeing Practitioner - Term Time
The Dare2Dream Foundation —Abingdon
- £24,067 - £26,599 a year
- Full-time
- Childcare
- Experience working with children
- Driving
- Employee discount
Quick apply
2d
Senior Nursery Grower
Asgar Farm —Hungerford
- £30,000 - £35,000 a year
- Weekend availability
- Microsoft Excel
- Supervising experience
- Organisational skills
Quick apply
Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Oxford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
National Field Operations Manager
Powerforce —High Wycombe
- £42,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Account Manager
Safetykleen —Oxford
- £32,000 - £40,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Associate Director, Facilities and Engineering
Replimune —Abingdon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Store Manager
Soldzone Limited —Abingdon
- £32,000 a year
- Weekend availability
- Bilingual
- Management
- Sales
- Store discount
- Employee discount
Quick apply
6d
Aftersales Excellence Coach (Southern England)
MSX International —Oxford
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Out of Court Resolutions (OOCR) Case Worker (FTC/Secondment)
Thames Valley Police —Abingdon
- £35,241 a year
- Part-time
- Microsoft Office
- Negotiation
- Annual leave
- Employee discount
Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)
Wokingham Borough Council —Reading
- £36,363 - £39,862 a year
- Weekend availability
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
7d
Head of Sales
The Ramsbury Brewing and Distilling Company Ltd —Marlborough
- £47,500 - £52,500 a year
- Full-time
- Sales
- Customer service
- Agile
- Employee discount
- Sick pay
Quick apply
7d
Account Manager
Equans —Oxford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Alternative Provision Manager
Swindon Tuition Centre —Swindon
- £32,000 - £38,000 a year
- Full-time
- Management
- Bachelor's degree
- Travel
- Referral programme
Quick apply

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Service Business Operations Manager

Miele -
Abingdon

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Benefits

On-site gym
Financial planning services
Discounted gym membership
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership

Full job description

Customer Service Operations Manager

Location: (Until Mid 2026) Abingdon / (Permanent Location) Reading

About the team

Our Customer Service Business Support (SBS) team sits at the heart of Miele's aftersales operation, providing the expertise, leadership, and operational support that enables us to deliver a premium customer experience every day.

SBS is at the heart of Miele's aftersales operation, delivering exceptional customer experiences through expert complaint resolution, field service planning, and operational support. As Customer Service Operations Manager, you will lead our Planning, Customer Resolutions, and Back Office teams, while monitoring operational performance of our outsourced partners. This is a high-impact leadership role responsible for translating strategy into results, driving service performance, developing high-performing teams, and delivering continuous improvement across Service Operations. We're looking for a visible, customer-focused manager who can build capability, create accountability, and use data and insight to deliver exceptional outcomes for our customers and our business.

We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Your Responsibilities

Support the delivery of service business objectives through effective planning, coordination, and operational management across Service Business Support functions.
Ensure operational plans, objectives, and performance expectations are clearly communicated, understood, and embedded across the team, creating alignment between business strategy, team goals, and individual performance.
Create and lead a high-performance, customer-focused culture through visible leadership, coaching, development, and clear standards of delivery.
Monitor, manage and improve SBS operational performance and KPI delivery in line with agreed business objectives, using data, customer insight, and root-cause analysis to drive make recommendations and continuous improvement in the team.
Lead the management and resolution of complex customer escalations, executive complaints, regulatory matters, and small claims cases.
Identify opportunities to reduce customer friction and contact demand through process simplification, continuous improvement, and digital self-service initiatives.
Partake in cross-functional service improvement projects and improve customer experience and operational efficiency.

What we are looking for

Proven management within a customer service, contact centre, or service operations environment.
Demonstrable success in creating and delivering operational plans that translate business plans into priorities for the team with measurable outcomes, and sustainable performance improvements.
Experience developing high-performing teams through coaching, performance management, establishing clear accountability and standards, and providing recommendations for succession planning, and capability development.
Experience working with an outsourced contact centre or service delivery partners.
Ability to prioritise competing operational demands and translate complex challenges into clear, actionable plans and outcomes.
Analytical and problem-solving skills, using data, customer insight, and root-cause analysis to drive operational decision-making and continuous improvement.
Experience supporting and embedding operational change across teams, ensuring new processes, standards, and ways of working are consistently adopted and sustained.
Demonstrable experience managing complex customer escalations, complaints, and high-risk service issues through to resolution.
Visible, engaging, and accountable Manager who builds trust, clarity, and confidence through regular communication and presence within the operation.
Customer-focused, with a passion for delivering a premium customer experience.
Resilient and highly organised, with the ability to manage within complexity while maintaining focus on simple priorities and outcomes.

What we offer

A salary of up to £50,000, alongside a competitive benefits package
A bonus opportunity of up to two months’ salary
Extensive discounts on Miele products for you, your family and your friends
Discounted gym membership and a subsidised onsite café
An extensive health cash plan and free eye tests

Additional Information

This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.

We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.

£45,000 - £50,000

Apply Now

Refine Your Search

field manager jobs in culham, oxf

Service Business Operations Manager

HR Case Manager - Field Based ( Nationwide travel)

Field Manager

Lead Programme Facilitator & Volunteer Manager (Youth Mental Health)

Mental Health and Wellbeing Practitioner - Term Time

Senior Nursery Grower

Business Development Manager (BDM) - Oxford- Circa 41k Package - 53k OTE Uncapped

National Field Operations Manager

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Account Manager

Associate Director, Facilities and Engineering

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Store Manager

Aftersales Excellence Coach (Southern England)

Customer Service Specialist

Out of Court Resolutions (OOCR) Case Worker (FTC/Secondment)

Personal Adviser (Leaving Care), Children we care for & young people leaving our care team (Here4U)

Head of Sales

Account Manager

Alternative Provision Manager

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