Network support specialist Work, Jobs in Basingstoke, Ham (with Salaries)

RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
IT Specialist
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Windows
- Computer networking
Quick apply
2d
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
12d
Medical Equipment Driver / Installer - MedTech Division
Perform Logistics —Woking
- £30,000 - £35,000 a year
- Overtime
- Customer service
- Assembly
- Travel
- Free parking
Quick apply
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Employment Specialist
The Fedcap Group —Guildford
- £33,048 - £35,535 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Data Logger Operative (Maintenance) - South East Water - SWAP Candidate Only
Tetra Tech —Basingstoke
- Weekend availability
- Hybrid work
- Schematics
- Microsoft Office
- Administrative experience
Male Support Worker - Maidenhead (SL6) - MUST DRIVE
Accomplish —Maidenhead
- £13.45 - £14.05 an hour
- Full-time
- Military
- Annual leave
- Employee assistance programme
Quick apply
Billing & Technical Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Access
- SQL
- Analysis skills
Quick apply
Repairs & Maintenance Officer (L1 Specialist)
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Support Time and Recovery Worker
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £28,392 - £31,157 a year
- Full-time
Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)
Thames Valley Police —Calcot
- £35,241 a year
- Full-time
- Supervising experience
- Organisational skills
- Time management
- Annual leave
- Employee discount
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
SS7 Monitoring Specialist
Vodafone —Newbury
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Estate Agent Selling Luxury Homes
Fine & Country —Hook
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply
Acoustic Logging Technician
Tetra Tech —Basingstoke
- Overtime
- Schematics
- Communication skills
Cyber Security Ops. Specialist
BT —Reading
- Monday to Friday
- Computer networking
- IT
Three Mobile Transformation Product Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Employee discount
Quick apply

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network support specialist jobs near basingstoke, ham

RMA Coordinator / Technical Support Specialist

Habitech LTD
Basingstoke

Quick apply

Job details

Permanent | Full-time
£25,000 a year
4 days ago

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Customer service
Technical support
Microsoft Office
Organisational skills

Full job description

RMA COORDINATOR

Technical Support Team | Basingstoke, Hampshire | Full Time | Salary: £25k per annum

We are looking for a driven and organised individual to join our Technical Support team as an RMA Coordinator. Prior experience in this type of role is welcome but by no means essential; we are equally happy to hear from recent college or university graduates who are ready to build a career within a specialist, market-leading business. What matters most is the right attitude and a genuine willingness to learn.

ABOUT HABITECH:

Founded in 2006, Habitech is one of the UK's leading value-added distributors of specialist AV products and systems. From our Basingstoke headquarters, we supply and support residential and commercial integrators across the country, representing 60+ world-class brands spanning premium audio, video, projection, networking, smart control, lighting, and much more. We are more than a distributor; we provide technical support, system design guidance, professional training, and hands-on aftercare, making us a true long-term partner to every dealer we work with.

THE ROLE:

As RMA Coordinator, you will manage the end-to-end returns and warranty process across our product portfolio. Working closely with our Technical Support team, suppliers, and dealer network, you will ensure every return, repair, or replacement case is handled with accuracy, efficiency, and professionalism.

Full training will be provided from day one. We are looking for someone who is methodical, communicates well, and takes real ownership of their work.

KEY RESPONSIBILITIES:

- Manage RMA Process: Oversee the end-to-end RMA process, from receiving returns to processing claims and coordinating repairs or replacements.

- Customer Communication: Serve as the primary point of contact for customers regarding RMA enquiries, providing timely updates and resolving issues efficiently.

- Documentation and Tracking: Maintain accurate records of RMA requests, actions taken, and outcomes. Ensure all documentation is complete and up-to-date in the RMA system.

- Liaison with Technical Support: Work closely with the technical support team to diagnose issues, ensure proper documentation, and facilitate the repair or replacement process.

- Quality Control: Conduct quality checks on returned products to determine the cause of failure and ensure compliance with warranty terms and conditions.

- Supplier Coordination: Coordinate with suppliers for the return, repair, or replacement of products, ensuring timely and cost-effective solutions.

- Process Improvement: Identify opportunities to enhance the RMA process, streamline operations, and improve customer satisfaction.

WHAT WE'RE LOOKING FOR:

- Strong organisational skills and the ability to manage multiple open cases simultaneously

- Clear, confident communication - written and verbal

- A methodical, detail-oriented approach; accuracy matters in this role

- Self-sufficient and able to take initiative without needing to be directed at every step

- A natural problem solver who can think logically and work through challenges calmly

- A positive, can-do attitude and genuine willingness to learn

- Reliability and punctuality - our dealer network depends on us to be consistent

- Basic proficiency in Microsoft Office Suite

- Any interest in AV technology, networking, or home automation is a bonus - everything will be taught

WHAT HABITECH OFFERS:

- A competitive salary and benefits package

- Structured on-the-job training and a clear path for career growth

- A supportive, collaborative team environment in a thriving specialist industry

- Access to world-class AV brands, ongoing product training, and our award-winning Basingstoke Experience Centre

READY TO APPLY?

Send your CV and a brief covering note to: [email protected]

www.habitech.co.uk | +44 (0)1256 638500 | Unit K, The Loddon Centre, Wade Road, Basingstoke

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Excel: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

UK Drivers License (preferred)

Work Location: In person

Quick apply

Refine Your Search

network support specialist jobs in basingstoke, ham

RMA Coordinator / Technical Support Specialist

IT Specialist

Talent Acquisition Specialist

Data Center Technician , Operations, IT, & Support Engineering

Medical Equipment Driver / Installer - MedTech Division

IT Support Technician

Employment Specialist

Data Logger Operative (Maintenance) - South East Water - SWAP Candidate Only

Male Support Worker - Maidenhead (SL6) - MUST DRIVE

Billing & Technical Specialist

Repairs & Maintenance Officer (L1 Specialist)

Support Time and Recovery Worker

Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)

Data Centre Technician , Data Center Operations

SS7 Monitoring Specialist

Estate Agent Selling Luxury Homes

Solution Architect (DV Security Clearance)

Acoustic Logging Technician

Cyber Security Ops. Specialist

Three Mobile Transformation Product Specialist

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