Nhs Work, Jobs in Stapleton, Shr (with Salaries)

PALS Officer
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £28,392 - £31,157 a year
- Full-time
- Conflict management
- Communication skills
8d
Care Assistant (Part-Time – Up to 20 Hours per Week)
Maesbrook Care Home Ltd —Shrewsbury
- £13.10 an hour
- Part-time
- Patient care
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
13d
Ward clerk
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
4d
Care Navigator/Receptionist - 2 Positions Available
Marden Medical Practice —Shrewsbury
- From £12.75 an hour
- Part-time
- Front desk
- In-person
Quick apply
8d
Inreach Worker
Stafford & Cannock League of Hospital Friends —Shrewsbury
- Up to £14,578 a year
- Part-time
- Mentoring
- In-person
- Communication skills
- Flexitime
- Sick pay
Quick apply
1d
Healthcare Support Worker
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £25,272 a year
- Full-time
- Free parking
- Annual leave
11d
Clerical Officer - Outpatient Scheduling Team
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
8d
Business Support Assistant
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £25,272 a year
- Part-time
- Microsoft Outlook
- Data entry
- Free parking
- Annual leave
14h
Trainee High Intensity Cognitive Behavioural Therapist
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- University
4d
Medical Laboratory Assistant - Microbiology
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Weekend availability
- Inventory control
- Data entry
- Cleaning
14h
0-19 HCP Administrator
Shropshire Community Health NHS Trust —Telford
- £25,272 a year
- Part-time
1d
Trainee or Qualified Pharmacy Assistant
Well Pharmacy —Shrewsbury
- £14.71 an hour
- Employee discount
Pharmacy Assistant
Day Lewis Pharmacy —Oswestry
- Part-time
- Front desk
- Employee assistance programme
- Employee discount
Healthcare Administrator
Shropshire Community Health NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Word processing
- Computer literacy
- Administrative experience
5d
Health Care Support Worker - Older Adult Mental Health In-patients
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £25,272 a year
- Full-time
- Care plans
- Free parking
- Relocation assistance
7d
Decontamination Technician
The Shrewsbury and Telford Hospital NHS Trust —Telford
- Weekend availability
- Cleaning
- Communication skills
4d
0-19 Team Leader
Shropshire Community Health NHS Trust —Shrewsbury
- £49,387 - £56,515 a year
- Part-time
- Team management
- Leadership
- Communication skills
6d
Digital System Support Officer
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £28,392 - £31,157 a year
- Full-time
- Travel
- Communication skills
4d
Health Care Support Worker
HCSW —Oswestry
- £25,596 - £28,173 a year
- 12 hour shift
- Experience working with children
- Hospice
- Communication skills
- Annual leave
Quick apply
8d
Digestive Health Centre Administrative Assistant
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Administrative experience
- Typing
7d

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PALS Officer

The Shrewsbury and Telford Hospital NHS Trust -
Shrewsbury

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
8 days ago

Qualifications

Stakeholder liaison
Complaint handling
Patient service
Conflict management
Patient-centred care
Customer interaction
Interpersonal troubleshooting
Communication skills

Full job description

The PALS team provides an accessible and responsive service by offering on the spot advice, support and resolution for patients, relatives and members of the public who wish to raise concerns about their care.

We are seeking to appoint a committed and energetic individual who has the right values and behaviours to join our team. This individual must be enthusiastic, motivated, showing sensitivity and tact and able to demonstrate excellent communication and interpersonal skills.

Educated to diploma level (or equivalent) you should be able to demonstrate an ability to manage conflict, mediate between parties to resolve problems and work with people from a diverse range of backgrounds. In addition to helping others, you will benefit from this excellent opportunity to develop your skills which will support your career progression.

The Trust runs the PALS Service from both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford.

The post will be primarily based at The Royal Shrewsbury Hospital with cross site working at The Princess Royal Hospital, Telford, required.

To listen and support patients and service users to raise informal concerns. In so doing, you will need to then liaise with the relevant clinical areas to try and address the concerns raised, in a timely manner.

To advise and guide patients and service users in dealing with problems with their healthcare needs.

In this challenging post, you will join a team that aims to resolve concerns quickly and efficiently and uses the feedback obtained to influence and improve the patient experience.

Dealing with highly sensitive situations on a daily basis, you will work with patients, relatives and staff to ensure that concerns are resolved and improvement is embedded.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Working with the PALS Service will provide an excellent overview of the patient journeys in the health system and an opportunity to belong to a team who put the Trust's values into practice with every patient or relative contact they have. You will be part of a very inclusive team who work strongly together to ensure patients and relatives are supported and listened to. You will be supported to learn new skills and gain knowledge for the PALS and Complaints system.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Apply Now

Refine Your Search

nhs jobs in stapleton, shr

PALS Officer

Care Assistant (Part-Time – Up to 20 Hours per Week)

Ward clerk

Care Navigator/Receptionist - 2 Positions Available

Inreach Worker

Healthcare Support Worker

Clerical Officer - Outpatient Scheduling Team

Business Support Assistant

Trainee High Intensity Cognitive Behavioural Therapist

Medical Laboratory Assistant - Microbiology

0-19 HCP Administrator

Trainee or Qualified Pharmacy Assistant

Pharmacy Assistant

Healthcare Administrator

Health Care Support Worker - Older Adult Mental Health In-patients

Decontamination Technician

0-19 Team Leader

Digital System Support Officer

Health Care Support Worker

Digestive Health Centre Administrative Assistant

I want to receive the latest job alerts for nhs in stapleton, shr

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