Operation coordinator Work, Jobs in Eton, Brk (with Salaries)

Client Sales service & Operations Co-Ordinator
Proactive Group —Slough
- £29,741.40 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
Quick apply
2d
Project & Deployment Coordinator
KCP Network —Bracknell
- £35,000 - £40,000 a year
- Full-time
- Hotel
- In-person
- AI
- Free parking
- Health & wellbeing programme
Quick apply
12d
Operations Coordinator
Invincible Drain Care Ltd —Sunbury
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Data entry
Quick apply
3d
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Google Suite
- Computer literacy
- Human resources
Project Coordinator
Evolution Security —Marlow
- Full-time
- Microsoft Outlook
- Research
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Operations Coordinator
B&H Worldwide Ltd —Harmondsworth
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Operations Coordinator Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Writing skills
- Organisational skills
11d
Project Coordinator, Data Monitoring - Entry Level
Medpace, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
- Work from home
Operations Coordinator – 4 on 4 off
Crane Worldwide UK Limited —Middlesex
- Microsoft Word
- Writing skills
- Bachelor's degree
6d
Client & Project Coordinator (part-time)
Greater Space Extensions Ltd —London
- £18 - £22 an hour
- Part-time
- Hybrid work
- Heavy lifting
- Computer literacy
Quick apply
11d
Project Coordinator
Evolution (Electronic Security Systems) Ltd —Marlow
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Operations Coordinator (Export) 4 on 4 off
B&H Worldwide Ltd —Harmondsworth
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Project Coordinator
Air Apps —London
- £80,000 - £100,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Life insurance
Sales Operations Coordinator
Techex —Bracknell
- Full-time
- Hybrid work
- In-person
- Analytics
- Work from home
Quick apply
Quality & Assurance Coordinator
SSE —Reading
- £34,749 - £40,939 a year
- Databases
- Analysis skills
- Continuous improvement
- Employee discount
2d
Graduate Operations Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Front desk
Quick apply
Operations & Site Support Coordinator
Avery Dennison —High Wycombe
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Full Time Coordinator, Flight Operations, London LHR
American Airlines —London
- Weekend availability
- Bachelor's degree
- Conflict management
- Organisational skills
12d
Project Coordinator
Amthal —St Albans
- £28,000 - £34,000 a year
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Employee assistance programme
Quick apply
5d
Mosque Development & Support Coordinator
Faith Associates —High Wycombe
- Administrative experience
- Communication skills

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operation coordinator jobs near eton, brk

Client Sales service & Operations Co-Ordinator

Proactive Group
Slough

Quick apply

Job details

Full-time
£29,741.40 a year
2 days ago

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Personal upselling recommendations
Client engagement
Writing skills
ERP software
Internal department liaison
Microsoft Office Suite
Accounts Receivable Credit Control
Appointment booking and call handling
Organisational skills
Relationship management
Telesales
Management reporting
Customer support
Customer interaction
Multidisciplinary collaboration
Sales and customer service experience
Communication skills
Time management

Full job description

Client Services & Operations Coordinator

8am to 6pm

1 hour lunch

Job Purpose

The Client Services & Operations Coordinator is responsible for delivering exceptional customer service, managing client enquiries, coordinating bookings, supporting operational delivery, and maintaining accurate administrative records. The role acts as a key link between clients, tradespeople, and internal departments to ensure services are delivered efficiently, professionally, and to the highest standard.

Key Responsibilities

1. Customer Care & Enquiries

Act as the first point of contact for estate agents, landlords, tenants, property managers, and other clients.
Handle inbound telephone calls, emails, and online enquiries professionally and courteously.
Gather and record accurate job requirements, including repairs, maintenance, refurbishments, cleaning services, timelines, and access arrangements.
Provide accurate information regarding company services, packages, pricing, and service availability.
Ensure all enquiries are responded to promptly and effectively, maintaining high levels of customer satisfaction.

2. Telesales & Client Handling

Convert inbound and warm leads into confirmed bookings and sales opportunities.
Conduct follow-up calls with prospective and lapsed clients to generate repeat business.
Promote company services and identify suitable solutions based on client needs.
Maintain a professional and customer-focused approach during all client interactions.
Support business growth through proactive client engagement and relationship building.

3. Bookings & Scheduling

Manage service bookings and coordinate appointments in accordance with operational capacity.
Issue booking confirmations, process deposits and payments, and provide pre-service instructions.
Liaise with the operations team to allocate appropriate contractors, engineers, or tradespeople.
Communicate special job requirements, including access arrangements, materials, equipment, and waste removal needs.
Monitor booking progress and ensure all appointments are completed accurately and on schedule.

4. Administration & CRM Management (Odoo)

Maintain accurate and up-to-date records of enquiries, quotations, bookings, payments, and client information.
Manage workflows and data within the Odoo CRM system.
Generate quotations, job orders, service reports, and related documentation.
Support invoicing, payment tracking, and credit control processes.
Assist with the preparation of management reports, KPIs, and operational performance summaries.

5. Client Relationship Management

Build and maintain strong working relationships with estate agents, landlords, tenants, and property management companies.
Follow up with clients after service completion to ensure satisfaction and resolve any concerns.
Conduct customer feedback and satisfaction surveys.
Identify opportunities to cross-sell and upsell additional company services.
Support client retention through excellent service delivery and communication.

6. Cross-Department & Administrative Support

Work collaboratively with sales, operations, finance, and marketing teams.
Assist management with reporting, diary management, scheduling, and process improvements.
Attend meetings and provide updates on customer accounts, bookings, and service performance.
Ensure compliance with company policies, GDPR requirements, confidentiality standards, and health and safety procedures.
Undertake any other duties reasonably required to support the business.

Person Specification

Essential Criteria

Experience

Previous experience in a customer service, client services, sales support, scheduling, or operations coordination role.
Experience handling high volumes of customer enquiries by telephone and email.
Experience using CRM systems and administrative software.
Experience coordinating bookings, appointments, or service delivery schedules.

Knowledge & Skills

Excellent verbal and written communication skills.
Strong customer service and relationship management abilities.
Confident telephone manner and sales skills.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Ability to prioritise workload and manage multiple tasks simultaneously.
Competent in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
Ability to maintain confidential information and comply with data protection requirements.

Personal Attributes

Professional, positive, and customer-focused approach.
Strong problem-solving skills and ability to work independently.
Reliable, organised, and proactive.
Ability to remain calm under pressure and meet deadlines.
Team player with a collaborative attitude.
Flexible and adaptable to changing business requirements.

Desirable Criteria

Experience within the property, facilities management, maintenance, repairs, construction, or cleaning sectors.
Experience using Odoo CRM or similar ERP/CRM platforms.
Knowledge of invoicing, credit control, or finance administration processes.
Experience in telesales, lead conversion, or account management.
Understanding of estate agency, landlord, and property management environments.

Qualifications

Essential

GCSEs (or equivalent) including English and Mathematics.

Desirable

Business Administration, Customer Service, Sales, Property, or Operations-related qualification.

Professional customer service or administration certification

Pay: £29,741.40 per year

Experience:

Sales: 2 years (required)
Client Interactions: 1 year (required)
Telesales: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

operation coordinator jobs in eton, brk

Client Sales service & Operations Co-Ordinator

Project & Deployment Coordinator

Operations Coordinator

Workplace Operations Coordinator - London

Project Coordinator

Operations Coordinator

Operations Coordinator Monday to Friday

Project Coordinator, Data Monitoring - Entry Level

Operations Coordinator – 4 on 4 off

Client & Project Coordinator (part-time)

Project Coordinator

Operations Coordinator (Export) 4 on 4 off

Project Coordinator

Sales Operations Coordinator

Quality & Assurance Coordinator

Graduate Operations Coordinator

Operations & Site Support Coordinator

Full Time Coordinator, Flight Operations, London LHR

Project Coordinator

Mosque Development & Support Coordinator

I want to receive the latest job alerts for operation coordinator in eton, brk

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