It support Work, Jobs in Elstead, Sry (with Salaries)

1st Line IT Support Engineer
Fentons Business IT Solutions —Littlehampton
- £23,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Work from home
- Referral programme
Quick apply
6d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
2h
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
4d
Service Desk Engineer
CYAN Solutions Ltd —Waterlooville
- £28,000 a year
- Weekend availability
- Hybrid work
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
IT Engineer
Class Technology Solutions Ltd —Guildford
- £32,000 - £35,000 a year
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
System Support Administrator
Impact Food Group —Woking
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Annual leave
- Employee discount
Quick apply
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
3d
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
1d
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Experience working with children
- Annual leave
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
9d
IT Specialist
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Windows
- Computer networking
Quick apply
8d
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Windows
- IT
Quick apply
8d

I want to receive the latest job alerts for it support in elstead, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line IT Support Engineer

Fentons Business IT Solutions
Littlehampton

Quick apply

Job details

Permanent | Full-time
£23,000 - £28,000 a year
6 days ago

Benefits

Casual dress
Additional leave
Company pension
Work from home
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Customer service
Windows
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

1st Line IT Support Engineer – £23,000–£28,000 | Sussex | Work from Home

Location: Littlehampton, West Sussex (Hybrid: Home, Office, Client Sites)

Job Type: Full-time, Permanent (37.5 hours/week, rota between 8:00am – 5:30pm)

About Us
Fentons Business IT Solutions is a leading Managed IT Service Provider supporting clients across Sussex, Kent, and Hampshire since 2007. We pride ourselves on delivering a premium support experience and building long-term client relationships.

The Role
As a 1st Line IT Support Engineer, you will be the first point of contact for our clients, providing friendly, professional, and efficient IT support. You will resolve common technical issues, log and triage tickets accurately, and escalate more complex problems to senior engineers when required.

You will play a key role in delivering an excellent client experience and ensuring issues are handled promptly and professionally.

Key Responsibilities

Act as the first point of contact for inbound support requests via phone, email, and service desk
Log, prioritise, and manage support tickets in line with service desk processes
Resolve 1st line issues across desktops, laptops, printers, and common software applications
Provide remote support to end users and guide them through solutions in clear, non‑technical language
Escalate issues to 2nd line engineers where appropriate, ensuring clear and accurate handover notes
Maintain accurate ticket updates, time recording, and documentation
Assist with new user setups, device builds, and basic onboarding tasks
Monitor alerts and respond to issues within agreed skill set
Contribute to a positive team environment and a consistently high standard of customer service
Travel to client sites occasionally when required

Skills & Experience

Essential:

Previous experience in an IT support or customer service environment
Excellent communication skills and professional telephone manner
Strong customer service mindset and willingness to help
Basic troubleshooting knowledge of Windows 10/11
Familiarity with Microsoft 365 (Outlook, Teams, OneDrive)
Ability to follow processes, document work clearly, and manage multiple tasks
A keen interest in IT and eagerness to learn

Desirable:

Experience working in a Managed Service Provider (MSP) environment
Exposure to Active Directory or Entra ID user management
Basic networking knowledge (IP addressing, Wi‑Fi, connectivity)
Any relevant IT certifications or study towards them

Benefits

Extra day off to enjoy your birthday
Performance-related bonus scheme
Team (paid for) social events
Relaxed and friendly atmosphere, with a professional approach
Flexibility to work from home (high-spec IT equipment provided)
Highly experienced team for support and development
Increased holiday with length of service
Highly competitive pay with annual salary reviews
Training and learning development with qualification support
Mileage allowance
Relaxed and friendly atmosphere and culture, whilst being professional

What We Offer

A supportive team environment with mentoring from experienced engineers
Structured learning and development pathway for 1st line engineers
Exposure to a wide range of technologies and client environments
Opportunities to progress into 2nd line and project‑based work

Job Types: Full-time, Permanent

Pay: £23,000.00-£28,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Littlehampton BN17 7TL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you currently live within 20 miles of Littlehampton?

Experience:

MSP: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Littlehampton BN17 7TL

Quick apply

Refine Your Search

it support jobs in elstead, sry

1st Line IT Support Engineer

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Software Support Consultant (Finance)

Application Support Analyst

1st/2nd Line IT Support Engineer - Farnborough

Junior Support Engineer

Support Technician (EMEA Helpdesk)

Service Desk Engineer

Data Center Technician , Operations, IT, & Support Engineering

IT Engineer

Training and Support SME (Military)

School IT Technician – Feltham (Full Time)

System Support Administrator

IT Technician

Service Desk Analyst

Desktop Engineer -Gatwick Airport

IT Apprentice (Level 3 Information Communications Technician)

Senior IT Customer Support Analyst, Desktop Support

IT Specialist

IT Systems Administrator

I want to receive the latest job alerts for it support in elstead, sry

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected