Customer experience coordinator Work, Jobs in Binfield, Brk (with Salaries)

Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Organisational skills
- Work from home
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
2d
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
7h
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
2d
Sales Operations Coordinator
Techex —Bracknell
- Full-time
- Hybrid work
- In-person
- Analytics
- Work from home
Quick apply
6d
Contract - KPI Improvement Analyst Coordinator
Honda —Bracknell
- Hybrid work
- Microsoft Powerpoint
- English
- Analysis skills
- Flexitime
- Work from home
2d
Customer Experience Coordinator
Johnson Controls —Sunbury
- Customer service
- Annual leave
- Employee assistance programme
Sales and Events Coordinator @ Millbridge Court
Dearborn Studio —Frensham
- Up to £34,000 a year
- Weekend availability
- Bar
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Contract - Retailer Coordinator
Honda —Bracknell
- Hybrid work
- Organisational skills
- Work from home
14d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Warehouse and Logistics Coordinator
Midwich Group —Bracknell
- Organisational skills
- Warehouse experience
- Leadership
- Free parking
- Employee assistance programme
Patient Booking Coordinator
Dentopedia Group —Woodley
- £27,040 - £31,200 a year
- Part-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Recruitment & Project Coordinator
Flexjet Europe —Farnborough
- Full-time
- Hybrid work
- Communication skills
Quick apply
13d
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
- Annual leave
- Gym membership
Quick apply
Safety Support Coordinator
QinetiQ —Farnborough
- £42,300 - £47,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
8d
Production Coordinator
Chroma Engineering —Benson
- £38,000 - £40,000 a year
- Full-time
- Engineering
- Continuous improvement
- Free parking
- Flexitime
Quick apply
Sales Operations Coordinator
Gray's Services Group —Bourne End
- £25,500 - £30,000 a year
- Overtime
- Microsoft Word
- CRM software
- Google Suite
- Free parking
- Annual leave
Quick apply
Customer Services Coordinator
Cochlear Ltd —Addlestone
- Full-time
- Salesforce
- Organisational skills
- Computer skills
- Flexible schedule
- Life insurance
3d
Sales Co-ordinator
SIG Roofing —Wokingham
- Sales
- Customer service
- IT
- Employee discount

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Contract - Customer Coordinator

Honda -
Bracknell

Apply Now

Job details

Fixed term contract

Benefits

Work from home

Qualifications

Financial Conduct Authority guidelines
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Arrears management
Quality assurance
Organisational skills
Customer interaction
Fraud prevention and detection
Outbound calling

Full job description

Date: 24 Jul 2026

Location: Bracknell, GB

Company: Honda Motor Europe Ltd

Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home 2 days per week, again providing there is no business requirement to attend the office.

The working hours are 35 hours 9-5 Monday to Friday. There is the option to take a 30-minute lunch over 4 days so that the fifth day will be a 2pm finish. This early finish will vary to ensure that there is good resource coverage within the team. There is also a requirement to work one in every 3 to 4 Saturdays and 1 to 2 bank holidays per year with a day taken off in lieu during the week.

Role:
As a Coordinator, working in a small but efficient team, you will provide the finest service to our customers throughout their finance agreement.

We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard.

This involves talking to customers in a variety of often sensitive situations ensuring the customer’s agreement is managed effectively and kept up to date and that Honda Financial Services are providing the best possible service to the customer whilst keeping in mind the needs of the business.

Main Responsibilities:

Handle inbound and outbound calls from customers and dealerships to an exceptional standard.
Respond professionally to customer emails and letters.
Maintain accurate records of interactions, applications, and transactions.
Provide support to our customers who are in financial difficulty, challenging personal circumstances or who are vulnerable with compassion and understanding.
Ensure compliance to HFE policies and relevant legislation, especially around forbearance and vulnerable customers.
Liaise with our External Partners that support us in the collection of arrears and the disposal of assets when they are returned or repossessed.
Identifying and referring any agreements that may potentially involve Fraud and tracing of Customers who have been reported as Gone Away.
Achieve a high pass rate on quality assurance conducted on your interactions.

Qualifications, skills and experience:
Required

Previous experience in motor finance and/or a customer service environment.
Great communicator with the ability to build relationships, being compassionate and considerate.
Good organisational skills, with the ability to prioritise, multitask and meet deadlines, which can come with an element of working under pressure.
Strong team player.
Awareness of the Financial Conduct Authority’s regulatory framework and Consumer Duty.
This role is subject to satisfactory references to include a DBS Check and Financial Check.

Desirable

Awareness of the Financial Conduct Authority’s regulatory framework and Consumer Duty.
Previous experience working in a customer environment within the motor finance industry is preferable.

Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual.

At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers.

This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.

Job Segment: Quality Assurance, Compliance, QA, Work from Home, Law, Technology, Legal, Quality, Contract

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Refine Your Search

customer experience coordinator jobs in binfield, brk

Contract - Customer Coordinator

Dental Receptionist/Patient Care Coordinator

Patient Care Coordinator in Luxury Private Hospital

Operations and Sales Coordinator

Sales Operations Coordinator

Contract - KPI Improvement Analyst Coordinator

Customer Experience Coordinator

Sales and Events Coordinator @ Millbridge Court

Contract - Retailer Coordinator

Customer Service Coordinator

Warehouse and Logistics Coordinator

Patient Booking Coordinator

Recruitment & Project Coordinator

Senior Sales Coordinator

Facilities & Travel Coordinator

Safety Support Coordinator

Production Coordinator

Sales Operations Coordinator

Customer Services Coordinator

Sales Co-ordinator

I want to receive the latest job alerts for customer experience coordinator in binfield, brk

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