Co ordinator Work, Jobs in Stamford, Lin (with Salaries)

Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- IT
Quick apply
Project Coordinator
Peterborough City Council —Peterborough
- £35,412 - £39,152 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
2d
Technical Co-ordinator
GR Lanes Health Products Ltd —Kirton
- £28,000 - £30,000 a year
- Full-time
- Quality control
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
17h
Health and Safety Co-ordinator
North Northamptonshire Council —Kettering
- £38,220 - £40,777 a year
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Employee assistance programme
9d
Activity Coordinator
peterboroughcare —Peterborough
- From £12.71 an hour
- Part-time
- In-person
- Health & wellbeing programme
Quick apply
1d
Product Co-ordinator (Moist and Liquids)
ABAgri —Peterborough
- From £24,500 a year
- Weekend availability
- Hybrid work
- Travel
- Communication skills
Health & Safety Co-Ordinator
Specsavers —Kettering
- £20,012.25 a year
- Part-time
- Analysis skills
7h
Patient Care Coordinator/HCA
The Health Suite —Leicester
- From £25,350 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
Quick apply
12d
Materials Coordinator
Westfalia Fruit —Spalding
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d
Saturday Club Co-ordinator
Wokingham Borough Council —Great Addington
- £42,839 - £47,182 a year
- 8 hour shift
- Childcare
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Apprentice - Gas Operative
North Northamptonshire Council —Corby
- £15,392 a year
- Maintenance
- Maths
- Travel
- Employee assistance programme
6d
OPAL Playworker (Midday Supervisor Assistant)
Greenwood Academies Trust —Peterborough
- Part-time
- Communication skills
- School
- Free parking
- Annual leave
Mentor (Volunteer)
Aspire Project - Triple Skillz Charity —Leicester
- Part-time
- Experience working with children
- Mentoring
- Teaching
- Free parking
- Flexitime
Quick apply
Operations Admin / Co-ordinator - 9 Month FTC
Oracle Solutions —Kettering
- £28,000 a year
- Full-time
- Contracts
- Typing
- Annual leave
- Employee discount
8d
OPAL Playworker (Midday Supervisor Assistant)
Welland Academy —Peterborough
- £24,796 a year
- Part-time
- Communication skills
- School
- Free parking
- Annual leave
Care Team Leader
Extra Care —Kettering
- £16.59 an hour
- Overtime
- Team management
- Care plans
- Leadership
- Employee assistance programme
Quick apply
A/C Engineer
Scott Heating & Ventilation Ltd —Huntingdon
- 8 hour shift
- Schematics
- In-person
- Free parking
Quick apply
8d
Locum Dentist
Bupa Dental Care —Peterborough
- Free parking
BFC Community Sports Trust: Casual Goalkeeper Coach
Brentford Football Club —Park
- £13.15 an hour
- Computer literacy
- Microsoft Office
- Driving
Remedial Quotations Co-Ordinator & Stores Controller
Jensen Group Solutions —Peterborough
- From £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
8d

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Service Desk Co-ordinator

Microbyte Solutions Ltd -
Peterborough

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Qualifications

Microsoft Outlook
IT

Full job description

Microbyte is looking for someone who genuinely cares about tickets landing with the right person at the right time. Someone who hates seeing a request go quiet, and who takes real pride in a service desk that flows. Someone who knows that a well-run queue is never luck, it is the result of somebody paying close attention.

This role sits in the engine room of our service desk, with real responsibility for how work flows through it. You may have come up through a service desk yourself and found you had a knack for organising the work around you, or you may have experience in a coordination or dispatch role. Either way, you combine enough technical understanding to read a ticket and judge it properly with the organisation and persistence to keep a busy desk moving.

Are you the kind of person who spots a ticket going stale and cannot leave it alone?
Do you enjoy working alongside engineers, understanding their workloads and helping them prioritise?
Have you been looking for a role where your organisation and judgement directly shape the customer experience?

This is a role with real day-to-day responsibility. You will drive the dispatch process alongside the team, keep queues healthy, and make sure every ticket sits with the engineer best placed to resolve it. You will be a familiar, trusted voice for clients wanting updates, and a steady hand for the engineers around you.

At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you are looking for.

Duties and Responsibilities

Manage ticket dispatch alongside the wider service desk team, aligning the right tickets to the right engineers based on skill set, workload and urgency
Carry out 72 hour checks to catch stale tickets, chasing updates and moving them forward before clients need to ask
Run regular case rundowns with engineers, reviewing their ticket lists to help them prioritise and keep workloads balanced
Handle customer queries on ticket progress with clear, honest and timely updates
Monitor queues throughout the day, spotting bottlenecks early and rebalancing work where needed
Escalate risks, ageing tickets and capacity concerns to leadership before they become problems
Identify recurring patterns in ticket flow and feed improvements back into how the desk operates
Keep dispatch and scheduling information accurate in our ticketing system so the whole team can trust it

Required Experience / Skills

A genuinely positive outlook, able to stay optimistic and constructive in a busy, reactive environment
Experience on an IT service desk (1st or 2nd line), in a service coordination or dispatch role, or ideally a blend of both
Enough technical understanding to read a ticket and judge its urgency, complexity and best owner
Highly organised and methodical – you can remain composed when the helpdesk gets busy
A confident, friendly communicator with clients and engineers alike
A natural sense of ownership, comfortable chasing, nudging and following through until things are done
Familiarity with PSA or ticketing systems is an advantage

Desirable

Experience in an MSP environment
Exposure to SLAs, triage processes or engineer scheduling

Location and Salary

Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 | Friday: 08:00 to 17:30. Salary: £30,000 to £40,000 dependent on experience.

Quick apply

Refine Your Search

co ordinator jobs in stamford, lin

Service Desk Co-ordinator

Project Coordinator

Technical Co-ordinator

Health and Safety Co-ordinator

Activity Coordinator

Product Co-ordinator (Moist and Liquids)

Health & Safety Co-Ordinator

Patient Care Coordinator/HCA

Materials Coordinator

Saturday Club Co-ordinator

Apprentice - Gas Operative

OPAL Playworker (Midday Supervisor Assistant)

Mentor (Volunteer)

Operations Admin / Co-ordinator - 9 Month FTC

OPAL Playworker (Midday Supervisor Assistant)

Care Team Leader

A/C Engineer

Locum Dentist

BFC Community Sports Trust: Casual Goalkeeper Coach

Remedial Quotations Co-Ordinator & Stores Controller

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