CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician to join the team in London.
Role Purpose:
To ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, PDU’s, Crac units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data.
Functionally reports to the Shift Leader on all building services operational matters, including all critical and non-critical engineering work outputs.
This role has no direct reports although working collaboration with the Account Manager, Contract Manager, CEWA manager, MAC Manager, site engineering team, contract support team and 3rd party specialists is integral to the role.
Shift Pattern: 4 nights on - 4 days off - 3 days and 3 nights on - 4 days off - 4 days - 6 days off
Role Responsibilities:
- Ensure that routine PPM is carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists. • Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items. • To ensure all statutory compliance PPM’s are carried out • Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. • Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works • Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator. • Ensure that Method Statements and Risk Assessments are prepared, and used for all tasks undertaken to ensure safe working practices at all times. • To develop a good working relationship with all members of CBRE staff, subcontractors and the client representatives. • Ensure the provision of a Safe and Healthy working environment. To include the wearing of uniform and PPE at all times. • Ensure the professional image of CBRE Managed Services is presented to clients at all times • Ensure up to date shift logs are kept at all times • Ensure that all plant rooms under the responsibility of CBRE are locked at all times and are kept in a clean and tidy condition. • Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance. • To undertake lone working when and where required, subject to passing satisfactory training. • Ensure assigned tasks are actioned and completed as appropriate • To ensure tasks as directed are completed with the appropriate H&S awareness/implementation. • Ensure an awareness and compliance to the contractual KPI’s/SLA’s. • Ensure Computer Based Maintenance system, 360, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured • To operate a Permit to Work System in accordance with CBRE Quality, Health & Safety procedures and client requirements (or approved client system). • Any other task as directed by the account management team.
Dimensions
- Employed within Bank of America Services in a strategically important & highly prestigious account • Interface with tenants and clients at all levels. • Compliance with all statutory and safety obligations • Integrate fully with all different CBRE departments to ensure seamless delivery of services • Accountable to Leader and the accounts management team. • The post holder does not have any directly reporting staff • This post carries no direct budgetary responsibility • Understand and demonstrate CBRE RISE values
Personal Experience / Qualifications / Skills
- A good basic education is essential, with good written and spoken English and basic Mathematics skills • Formally trained in electrical/mechanical maintenance • Experience of maintaining all relevant mechanical and electrical equipment to clearly defined criteria • Good verbal communication skills • Committed to the delivery of excellent customer service • It is essential staff are self-motivated and promote a “Can do” customer attitude at all times
Duties
- Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste) • Having flexible attitude with a “can do” approach and who is prepared to work outside their skill base to provide a customer base service • Be prepared to undertake training as required by the post and the contract manager • Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test • Be able to react and work on their own initiative on an on call system • Be prepared to work on multiple sites as required. • Operate all systems within the building in a competent, effective and efficient manner, adhering to CWES guideline and bulletins. • Ensure that service providers work sheets are signed off, quality of works are inspected and any recommendations are escalated • Responsible for critical equipment shown in Appendix A. • Responsible for escalation of all incidents (CFIR) as referred to in the CWES handbook insuring the approved escalation procedure is adhered to.
Skills
- Planning including prioritization of tasks from PPM’s and help desk requests. • Reacting to break downs and change in priorities. • Sourcing and vetting quotations • Progress control and quality control. • Safe system and work control system closeout.
Knowledge
- Proven experience as a day engineer in building services within prestigious environment. • City and guild qualification and any relevant qualification in all aspects of building services and mechanical engineering.
Personal Attributes
- Able to work on their own initiative • Good customer liaison skills along with a front of the house mentality. • Have a can do attitude and flexible approach
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
