It support Work, Jobs in Cwmbran, Mon (with Salaries)

ICT Applications Engineer
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
5d
ICT Technical Engineer - Infrastructure
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
- English
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
IT Support and Information Assurance Specialist
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
8d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- SharePoint
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Application Support Officer x2
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
9d
Digital Learning Specialist
Burges Salmon —Bristol
- Hybrid work
- Microsoft Office
- Training & development
- Communication skills
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Technical Support Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
- Annual leave
7d

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ICT Applications Engineer

Welsh Ambulance Service University NHS Trust
Cwmbran

Apply Now

Job details

Full-time
£32,557 - £39,631 a year
5 days ago

Qualifications

Stakeholder liaison
Application support
Welsh

Full job description

The post holder will work within the ICT Applications and Systems team, providing expert and effective ICT support, predominantly supporting the development, implementation and ongoing maintenance of the Trusts key ICT applications and systems. The Applications team are responsible for maintaining the majority of the Applications and systems used by the trust, including but not limited to CAD Computer Aided Dispatch. 999 and 111 Clinical and Non-Clinical Triage Systems, EPCR Electronic Patient Records platform and Rostering systems.

The post holder will be required to work with minimal supervision to a high standard, prioritise work and manage time effectively, ensuring that deadlines and targets are met. Writing documentation for others to follow when necessary.

Supporting, maintaining and installing ICT managed applications and software across the Trust in accordance with Organisational policies and procedure. Ensuring scheduled work is completed within timescales to agreed quality standards and in line with departmental procedures.

The postholder will provide second-line support to users. The post holder will be expected to ensure the efficient maintenance and administration of all ICT systems where appropriate. The post holder will support enhancements to existing systems as well as implement and support the development of new services.

The main duties and responsibilities of the post holder are as follows:

Providing second line ICT support for users of all ICT applications and systems in The Welsh Ambulance Service Trust, escalating problems in a timely and efficient manner over the telephone, face to face and via electronic communication using own initiative.

Supporting the senior applications specialists and team colleagues with applications project work, assisting in the implementation and testing of the new systems.

Providing additional support to the senior applications specialists in the ongoing maintenance and monitoring of the key applications systems once implemented in the Trust.

Providing support to remote users with a need to travel to a number of the Trusts sites.

Prioritise and respond to calls assigned in the ICT helpdesk software, ensuring the integrity of the call and solution information is kept up to date.

Liaise with both internal and external agencies for the installation/configuration of new and current systems.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

it support jobs in cwmbran, mon

ICT Applications Engineer

ICT Technical Engineer - Infrastructure

Systems Support Developer / Analyst (Microsoft Dynamics 365)

IT Support and Information Assurance Specialist

IT Infrastructure Field Support Engineer

IT Support Team Leader

Service Desk Advisor (First Line Helpdesk)

IT Support & Infrastructure Engineer

2nd Line IT Support Technician

IT Technician

Senior Service Desk Analyst

Microsoft Support Engineer

In-Service Support Co-Ordinator

IT Applications Support Technician

Application Support Officer x2

Digital Learning Specialist

Infrastructure Support Engineer

Software Support Agent - Payroll

Service Desk Team Leader

Technical Support Officer

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