Site agent Work, Jobs in Horndean, Ham (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- English
Logistics and Warehouse coordinator
PB Asher Ltd —Southampton
- £32,000 - £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
1d
Junior Business Development Manager
RAW Services (Sussex) Ltd —Arundel
- £25,420.00 - £47,018.92 a year
- Full-time
- Business development
- In-person
Quick apply
1h
Site Agent (Havant Thicket Reservoir Project)
Jones Bros Civil Engineering —Portsmouth
- Full-time
- Civil engineering
- Computer literacy
- Engineering
Quick apply
2d
Property Manager
Belvoir Sales & Lettings —Basingstoke
- £33,000 - £45,000 a year
- Full-time
- Driving
- In-person
- Negotiation
Quick apply
8d
Affordable Housing Enabling Officer
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
HGV Driver/Warehouse Operative
Connect It Utility Services Limited —Southampton
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
- Sick pay
Quick apply
2d
Site Agent
M Group —Shackleford
- Civil engineering
- Management
- Contracts
- Paid training
- Annual leave
1d
Senior Site Agent
Octavius Infrastructure —Winchester
- Full-time
- Civil engineering
- Management
- Engineering
- Annual leave
International Reservations Concierge (Dutch Speaking)
Carnival UK —Southampton
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
Quick apply
5d
Spa Receptionist
AccorHotel —Liphook
- £17,680 - £26,520 a year
- Weekend availability
- Hotel
- Communication skills
- Resort
- Free parking
- Annual leave
Quick apply
Fleet Sales Support Assistant - Snows Fleet Hub
Snows Group —Basingstoke
- £35,000 a year
- Full-time
- Computer literacy
- English
- Research
Quick apply
Mobile Building Services Engineer – Southampton
Cambridge Maintenance Services —Southampton
- Overtime
- Computer literacy
- HVAC
- Computer skills
- Employee discount
Specialist Doctor in General Adult Liaison Psychiatry
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £100,870 - £111,441 a year
- Full-time
Senior Geotechnical / Geo-Environmental Consultant
Brownfield Solutions —Wickham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Writing skills
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Chief Systems Engineer
Leonardo UK Ltd —Southampton
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
Consultant General Adult Psychiatry CMHT - Southampton Central
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £109,725 - £145,478 a year
- Full-time
- Research
- Patient care
- Leadership
- Relocation assistance
- Employee discount
Junior Maritime Operations Officer
Ambrey —Southampton
- From £26,000 a year
- Full-time
- Databases
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
EMEA Trade Operations Senior Specialist
Cytiva —Chichester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Alarm & Security Service Engineer
Langden Group Limited —Romsey
- £28,000 - £38,000 a year
- Full-time
- Hybrid work
- Customer service
- System design
- Maintenance
- Annual leave
Quick apply
4d

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Havant

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

site agent jobs in horndean, ham

Delivery Station Liaison Agent

Logistics and Warehouse coordinator

Junior Business Development Manager

Site Agent (Havant Thicket Reservoir Project)

Property Manager

Affordable Housing Enabling Officer

HGV Driver/Warehouse Operative

Site Agent

Senior Site Agent

International Reservations Concierge (Dutch Speaking)

Spa Receptionist

Fleet Sales Support Assistant - Snows Fleet Hub

Mobile Building Services Engineer – Southampton

Specialist Doctor in General Adult Liaison Psychiatry

Senior Geotechnical / Geo-Environmental Consultant

Chief Systems Engineer

Consultant General Adult Psychiatry CMHT - Southampton Central

Junior Maritime Operations Officer

EMEA Trade Operations Senior Specialist

Alarm & Security Service Engineer

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